FYI-POR Smoking Room Designation Change About This Page:

[FigmentLover]

I visited POR the first week in October. I was given a room in building 18-Alligator Bayou. I questioned the manager as to smoking designation and was told this was a non-smoking room. When my husband and I got to the room we couldn't even go in because the smoke smell was so bad. It was always my understanding that this building was smoking and that is why I questioned the manager. I am assuming that the hotel recently changed the designation but failed to properly clean the room. Apparently they feel they can just change the sign on the door and say here you go, non-smoking. Also, I was told that the hotel was to 100% capacity which also makes me think they changed the designation when they needed. Just wanted to let everyone know so they wouldn't have to drag luggage all over the hotel as it is not easy to move from hotel room to hotel room.

[Grammy Grumpy]

I would have insisted on a non-smoking room for the next day and also insisted on a reduction in that night's cost. It's not right to switch designations around, especially when people have allergies that a smoking room would effect!

[TinkerBelts]

Oh, no that is terrible! I think I would have to write them a letter. Karla

[HueyDeweyandLouiesMom]

If they did this to me I would have to sleep on the sidewalk or a bench! My in-laws stopped smaking in the home several years before they moved out and I still could not visit it! Changing the sign does not make it no smoking for sure!

[lauren-roxy]

That really stinks-literally!! I would definitely call or write a letter. That is not right at all to stick a non-smoker in a room that reaks of smoke. I would have demanded that they put me in another hotel.

[LisaJ]

Personally, I think all hotel rooms should be off limits to smoke. I'm sorry, but for goodness sake, it's where you rest your head at night. Who wants to smell like a carton of cigarettes after being in a room for eight hours? Cigarette smoke doesn't know how to "behave" and stay in one place, it goes where it wants, and the odor lingers.

[BabieeMelly]

I would have been so mad! They didn't do anything to compensate for the gross-smelling room??

[KandJluvdisney]

I agree with lisaJ
My in-laws all smoke and when I get home I literally have to change my clothes and take a shower to get the smell out of my hair - I can just imagine a room with the doors and windows closed. YUCK
You should write a letter or call - maybe ask kelly her advice.

[Eeyore Tattoo]

Smoke makes me very sick, I would not stay in a room where smoke was. I would ask for another room, and if none were available, I would ask for another resort..
Deb

[iamgrumpy]

I would write a letter explaining what happened and tell disney that they should have either cleaned better or left the designation alone. I would just let them know so that the next person doesn't have to deal with it. At least they will know how you felt and can do something about it! Sorry that happened to you!

Amy

[Disney Franatic]

Could it be that smokers were in your non-smoking room before you? Several years ago when we were staying at CS, a family checked in to a non-smoking room a couple of doors away from us and I heard the woman say "oh well, they gave us a non-smoking room by mistake, but I'll just smoke outside". The room had to reek from the smoke on her clothing and hair. We were on the 2nd floor, so he had to walk by her if she was outside smoking on the balcony. I complained to the desk, but their answer was that I could change rooms if I want to. We had 3 rooms in our party and why should I have to change when I was doing nothing wrong? They told me they couldn't control what people do in their rooms. I always check the room out before carrying any luggage up to my room.