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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

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We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 03-24-2005, 04:48 PM   #1
Luvsun
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Trying not to worry!

Well - I was hoping that when I came home from work today that my AP voucher would be in the mailbox....but NOPE! When I originally ordered it - I had put down that I would pick it up. But, realizing that I needed it to purchase a DDE card - I called and had them send it to me via snail mail. That was on March 14 - and she was sure that I would receive it in time. In fact she assured me that it would arrive in time to order the DDE card and before we left for the world Friday April 1. Should I be worried? Should I call and ask if it has been sent? My charge card was charged.......of course! I really don't want to get upset about this - but I do want my AP voucher before I leave!
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Old 03-24-2005, 04:59 PM   #2
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Re: Trying not to worry!

I would call to see what's going on. I'm sure it'll arrive any day now, but just to be safe it wouldn't hurt to give them a call.
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Old 03-24-2005, 06:54 PM   #3
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Re: Trying not to worry!

I would definitely call Ann. Even just for peace of mind. I would be worrying too!
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Old 03-24-2005, 06:56 PM   #4
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Re: Trying not to worry!

I would call; I wouldn't be able to handle the suspense.
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Old 03-24-2005, 07:00 PM   #5
JuliaE
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Re: Trying not to worry!

Hi,

I agree - definitely give them a call and ask. You won't have to worry! Ask them when the documents were mailed. If it has an unreasonable amount of time, taking slow mail service into consideration, they can start working on a fix for you. In that case, be sure to get the name of the person that helps you - you might also ask them to put a note in your record that documents your call. Getting the name, along with notes on time and date of your call will give you a record/paper trail of your calls if needed.

But, I'm sure things will be fine. Disney does a good job with their travel documents. You'll probably hang up the phone with Disney and immediately see your mail carrier drop them into your mailbox!

Have a great day!
Julia

Julia Elzie
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Old 03-24-2005, 07:12 PM   #6
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Re: Trying not to worry!

I would definitely call...surely they can tell you when it was mailed. Calling for the DDE card will just take a few minutes and within 24 hours you will have a email confirmation that you can use for your trip. Good luck...keep us posted.
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Old 03-24-2005, 08:23 PM   #7
StephanieS
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Re: Trying not to worry!

good luck on getting your voucher!
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Old 03-25-2005, 09:48 AM   #8
LuvMinnie
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Re: Trying not to worry!

Try to relax & give them a call. I know it is very stressful. They will arrive any day now.
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