Garden Grocer delivery question!! please help!! [what happens if delivery is made before your check-in?] - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Garden Grocer delivery question!! please help!! [what happens if delivery is made before your check-in?]
HI everyone!! just wanted to ask a quick question. We are planning on ordering some groceries from Garden Grocer. I looked on the website but can't find the answer hope you all can help. We have ordered from them before, but we have also scheduled it so we are there to receive the groceries when delivered. This time we will be arriving late our flight arrives at 7.00P.m. and the lastest delivery time is 7 to 9 P.m. What happens to our groceries if we are not there. Will the resort take them on there own or does it need to be requested?? Also what happens to the perishables???
My husband doesnt want to have them deliveried the next day becuase we dont want to change our plans waiting for groceries. Thanks for you help!!!!
I love Garden Grocer! We've used them several times now and everything has always arrived at our resort shortly before we got there and the resort keeps our cold stuff refrigerated for us. We just call bell services when we get to our room and have them bring our luggage and grocery items all together. Make sure you mention to them that you have refrigerated items.
For our Sept 2013 trip we used Garden Grocer. We ordered a mix of items: some needed refrigeration, some did not. And there were some bulky things, like a case of water, and some boxes of Capri-sun juice.
We chose a delivery window for soon after we expected to arrive at our resort.
GG actually delivered a couple hours before the delivery window -- we received the text message to let us know they had been delivered when I turned my phone back on after getting off the plane at MCO. The message noted that the groceries were waiting for us with Bell Services at our resort.
When we arrived at the resort, the groceries were indeed with Bell Services :-) They retrieved them, and we had them delivered to our room along with us and our luggage after we completed check-in.
The bag with the fridge items was clearly labelled as needing a fridge, and it was nice and cold when put on the luggage cart. All bags and the case of water were all clearly labeled by GG with our name and well-packaged (i.e. paper bags were double-bagged to prevent splitting, they were smartly packed and not overpacked, etc).
Thanks again so glad to hear that !! I placed my order and received a phone call from a garden grocer rep that confirmed my delivery date and time and reassured me my items would be at bell services and any perishables refrigerated . I was also told I would get a text message when my items are delivered . She said everything all of you said . Great company great service . Super happy today !! Thanks everyone !!
We have often arrived on a Sunday and our groceries arrived before we did. Perhaps they did not have many deliveries to our resort and decided to consolidate. We have always received either a call or text letting us know they had been delivered. Bell services does keep the perishable items in cold storage. If you like you can add the tip on-line when you pay for the order. When your room is ready, ask Bell Services to deliver your groceries as well.
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