Disney's Magical Express (DME)....no vouchers? - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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My Disney's Magical Express paperwork is starting to roll in for my trips and for my October trip I only got luggage tags...no vouchers. Is this because of my Magic Bands or do I need to call? I thought I still need the vouchers for the bus driver to collect, even with Cast Members scanning the bands.
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Last edited by Belle*; 06-02-2014 at 12:34 PM..
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I don't have an answer but I'm curious to know as well. In the next month or so, I should start getting all that stuff and it'll be great to know what I should and shouldn't expect to receive.
We only scanned our Magic Bands to get on the bus. You really can't get to the bus lines without going to the CM at the scanners so there is no need to collect vouchers before getting on the bus. Even if you don't have a Magic Band you still need to go through the CM to get to the bus lines.
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So....I called DME and the rep said ()regarding my luggage tags but no vouchers situation) "we send vouchers out 40 days in advance" and I said "Ok...but I have vouchers here for August, October and December." She said I don't know who sent those to you and then told me because I am DVC (for all but one of these trips) I have to call Member Services. So she really wasn't of any help. Not sure why things are coming so early and why everything seems messed up. I'm not so worried about my flights home because I can fix that by calling when I get down there. I am more worried about arrival.
We only scanned our Magic Bands to get on the bus. You really can't get to the bus lines without going to the CM at the scanners so there is no need to collect vouchers before getting on the bus. Even if you don't have a Magic Band you still need to go through the CM to get to the bus lines.
Thanks I am aware of all of that as we have used DME before but the last trip I didn't bother fishing out my bands from my bag. I am just concerned because for my October trip I only got luggage tags and no booklet. There was a paper in the envelope that said "here are the additional tags you requested" but I did not request anything additional and I never got the first ones. It is extra confusing because all of my trips start at one resort and end at another. But I was very specific when i filled out the forms online, as there is an area for arrival and one for departure. Member Services had a 25 minute expected wait so I hung up. It doesn't have to be figured out today and I didn't want to spend the rest of my day on the phone! It will have to wait until next week when I have time during the day to stay on the phone and wait.
I'm going in Oct and I haven't received anything. Now I'm a little worried ... DVC member services said they set me up for DME but I don't see anything in MDE about it. Hmmm ....
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I'm going in Oct and I haven't received anything. Now I'm a little worried ... DVC member services said they set me up for DME but I don't see anything in MDE about it. Hmmm ....
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It's actually not typical to get the DME paperwork this far in advance, so I wouldn't worry about it. If you get to 30 days out and still don't have it, then call.
I booked my trip within 5 days of travel and had NO travel documents at all. I didn't even get my MagicBand. When I arrived in Orlando, I simply collected my luggage and went to the DME. They were able to look me up and give me a MagicBand to ride the bus. Once I got to my hotel, they exchanged it for another one because she couldn't get it to link to my room. But the short story is, I had no issues with riding the DME without vouchers or even a MagicBand ahead of time.
Last year we when we arrived at MCO we were meant to get the DME to CBR but once we got to the Virgin travel counter to see the rep etc. they had made a mistake and had us down to pick up a hire car �� we'd never driven in America before (had never been to America before) so were reluctant to drive to WDW. We didn't have a DME voucher but the lady said no problems just show them your DME your resort reservation and you'll get the bus. We did and they took us off to CBR, they even booked our return trip too!
I hope this helps ��
Suzanne
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It's actually not typical to get the DME paperwork this far in advance, so I wouldn't worry about it. If you get to 30 days out and still don't have it, then call.
So after the DME lady told me I wouldn't get my stuff until 45 days before, I received DME stuff for ALL my trips through December. LOL. I haven't really looked at it because I'm not in the right mindset to deal with any of that. But i will work it all out.
As long as you have a reservation at a WDW resort, you can get on the DME bus! If you don't get your vouchers or Magic Bands in time you just stop by the DME counter and give them your reservation number!
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I am aware of all of that as we have used DME before but the last trip I didn't bother fishing out my bands from my bag. I am just concerned because for my October trip I only got luggage tags and no booklet. There was a paper in the envelope that said "here are the additional tags you requested" but I did not request anything additional and I never got the first ones. It is extra confusing because all of my trips start at one resort and end at another. But I was very specific when i filled out the forms online, as there is an area for arrival and one for departure. Member Services had a 25 minute expected wait so I hung up. It doesn't have to be figured out today and I didn't want to spend the rest of my day on the phone! It will have to wait until next week when I have time during the day to stay on the phone and wait.
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