Can I turn in my PhotoPass+ voucher at Chef Mickey's? - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Can I turn in my PhotoPass+ voucher at Chef Mickey's?
I purchased PhotoPass+ and have received my voucher. Our first day there we will not be going to a park but we have a reservation at Chef Mickey's. I think I read before that you could exchange your voucher for the lanyard at the resturant, but I am wondering if this is still true since PhotoPass+ has been phased out.
We are also dining at Chef Mickey's our first night and not going to the parks! Thanks so much for these postings.....I wasn't wanting to go to DTD either!
We are also dining at Chef Mickey's our first night and not going to the parks! Thanks so much for these postings.....I wasn't wanting to go to DTD either!
Photopass+ is no more. It's now the Memory Maker package and you should have everything you need when you get there. Keep in mind though, starting I believe it's this Sunday, Disney is no longer offering prints at the restaurants (CRT and Akershus will still give them only until January though). You can still have the photo taken and it will be put into your Photopass account, you just won't have people coming to the table with a print anymore.
We are also dining at Chef Mickey's our first night and not going to the parks! Thanks so much for these postings.....I wasn't wanting to go to DTD either!
Welcome to Passporter Stacey!
As Darlene said above, the PhotoPass+ product has been discontinued in favor of a better PhotoPass product called Memory Maker. There are some differences between the two products, but in my opinion Memory Maker actually gives you much more value than PhotoPass+ did, and it's easier to use.
It may help you to understand the new product if you read through the PhotoPass primer sticky thread at the top of the Disney Tech forum. It has a paragraph or two specifically about Memory Maker, as well as a basic explanation of the whole PhotoPass system, which might be useful for you if you haven't been to WDW in a few years.
Welcome aboard. I'm sure you'll be very happy on the Passporter Boards. I stumbled across the place over eleven years ago and have been here ever since.
that's where I am so confused. I booked our package over a year ago and purchased the PP+ CD with our pkg. When I rec'd my vacation pkg from my travel agent, there was a voucher for the PP+. Now I'm seeing the MMaker instead of the PP, but do not want to have to buy another one if this one is still ok to use. Help!
that's where I am so confused. I booked our package over a year ago and purchased the PP+ CD with our pkg. When I rec'd my vacation pkg from my travel agent, there was a voucher for the PP+. Now I'm seeing the MMaker instead of the PP, but do not want to have to buy another one if this one is still ok to use. Help!
Sorry Stacey, I misunderstood when I initially read your post. I thought you wanted to buy PhotoPass+, I missed that you had already bought it!
Although PhotoPass+ has been discontinued, any PP+ that were purchased before it was discontinued will still be honored. So you won't have to buy anything else.
PP+ operated differently from Memory Maker, though, and you had to redeem your code at one of the camera centers in the parks to receive a special PhotoPass+ card. It was this card that you had to scan at the specialty venues like rides and meals in order to get the special pics. This was a pain, since you only got one card, and if your party split up, you couldn't split the card.
The fact that PP+ has been discontinued for over 7 months might also cause you some trouble. I could see the camera stores not having any PP+ cards in stock any more and just being completely confused about how to get one for you.
I recommend that you call Disney PhotoPass support and see if it's possible to convert or exchange your PhotoPass+ for a Memory Maker. MM is usable by anyone in your traveling party and has a few other benefits that PP+ did not have.
PhotoPass Support
(407) 560-4300
Hours
Mon to Fri - 9am to 6pm
Sat - 9am to 6pm
Closed Sundays
We were at WDW just last month and used our PhotoPass+ that we had purchased months before (we opted to keep it rather than switch over to Memory Maker).
The first place we had planned to use it was at Chef Mickey's at breakfast. We did not have a chance to get to a PhotoPass center yet so did not have the card yet and asked if we could get one at Chef Mickey's. The photographer informed us that not only could they not get us one, but they could no longer scan the PhotoPass+ cards there either (they have gone completely Memory Maker there) They let us speak to a PhotoPass manager to find out how to go about getting our card and getting the photos on the card once we got it. She brought us a card and lanyard but said she had to really hunt to find one (and indicated that they were almost out). She also brought us a slip of paper with a number on it and she told us that, in order to get our photos from Chef Mickey's on to the card, we needed to take the card to any PhotoPass center in the parks (or some resorts, as we took care of it at the Grand Floridian) and give them the slip of paper. The photos were tied to the number and would then be added to the PhotoPass+ card.
You can exchange the PhotoPass+ for Memory Maker if you are concerned about availability of cards and such. To be honest, if we were going this month rather than last, I probably would have switched. I was really worried about it last month and found that we got lucky at Chef Mickey's being able to get the card and then found a lot of photographers who seemed surprised that anyone was using the "old product". A lot of them said they hadn't seen PhotoPass+ in a long time and lots of others said they missed the "old technology".
With the print packages being discontinued at the character meals next week, it is really no different than the Memory Maker now. Plus, Memory Maker is tied to your MagicBand so you don't have to carry anything extra, which is nice.
The only downside about exchanging the PhotoPass+ product is that they ask you to return the CD of stock photos that were sent after you ordered PhotoPass+. I have heard that they sometimes let you keep it but, their official line is that they ask you to return it. Like Will said, I would contact PhotoPass customer service and ask what their procedure is for exchange at this point and consider switching to Memory Maker instead.
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If it makes it any easier, the lanyard and card are nothing special (a plain red, break away lanyard and a red Photopass card) so it's note like you'll really be missing out on anything by switching to MM instead. It's the same cost - $149 so you won't have to pay anymore either. At one point in time, Disney use to sell the stock photo disc for something like $15 or $20 so if it's something you wanted to keep, it wasn't much money.
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