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It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

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Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 09-21-2013, 12:41 PM   #1
mickeyforlife
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PassPorter Book Question

I just ordered the 2014 PassPorter book. Got email saying I'd get it in dec. I thought I understood Sara to say on a podcast if you bought a book you could also download it on your iPad for free. Did I understand that right?
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Old 09-21-2013, 07:03 PM   #2
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You can access your free digital edition in the Concierge desk: My Desktop - PassPorter's Club Concierge Desk
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Old 09-21-2013, 07:21 PM   #3
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Hi Belle- I just purchased mine too and it isn't showing up on my concierge desk. Does it take a while to get there?
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Old 09-21-2013, 09:05 PM   #4
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Can't find it
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Old 09-21-2013, 10:01 PM   #5
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Go to the Passporter store & sign in to your account. Then click on view order history. Find the correct order (unfortunately orders aren't listed in chronological order making finding a specific order a bit of a pain if you have placed multiple orders) & click on view to view it. On the left side you'll see Billing Information, under that is Shipping To followed by Special Instructions & finally under Special Instructions is Downloads. In the Downloads section there will be a link you can click on to download the book you ordered.
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Old 09-22-2013, 04:12 PM   #6
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Thank you went to where you said just fine but won't let me download it on my iPad mini. It says safari can't download this. Oh we'll guess I'll have to wait on book
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Old 09-22-2013, 04:55 PM   #7
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Try downloading to your computer & then manually loading it on to your ipad.
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Old 09-22-2013, 05:13 PM   #8
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How come the online PDF version doesn't have the 2-page spreads that have the park maps?

In their place is text that says:

FOR DISPLAY ONLY

USE Page x in FILE "97815877111275ch04 gatefolds.pdf


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Old 09-24-2013, 12:53 PM   #9
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Quote:
Originally Posted by DVC Mike View Post
How come the online PDF version doesn't have the 2-page spreads that have the park maps?

In their place is text that says:

FOR DISPLAY ONLY

USE Page x in FILE "97815877111275ch04 gatefolds.pdf


Thanks for bringing that to our attention! It seems the version uploaded was the one that went to the printer. That's a necessary practice for printing (differently-size pages have to be printed separately), but certainly not for e-book reading. We'll get that fixed! Sorry for the inconvenience.
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Old 09-24-2013, 12:58 PM   #10
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Quote:
Originally Posted by mickeyforlife View Post
Thank you went to where you said just fine but won't let me download it on my iPad mini. It says safari can't download this. Oh we'll guess I'll have to wait on book
Sorry you're having problems! I've had no problem downloading to my iPad in the past. Please, if you could, provide the exact text of the message you're receiving, so we better know what you encountered.
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Old 09-24-2013, 01:03 PM   #11
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Also, the download capabilities of the Concierge Desk are superior for large files to those at the online store. The error may have been related to that. If you cannot find your download in the Concierge Desk, please drop us a line at orders@passporter.com. It's at least possible that the e-mail address you provided when you made your purchase is not the same as the address you use for your PassPorter Boards account. If you used a different e-mail address, we need to know so that we can add the download to your PassPorter Boards account.
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Old 09-24-2013, 01:20 PM   #12
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I fixed the PDF and it now shows the fold-out map pages correctly. My apologies! You can re-download it from the Concierge Desk or the PassPorter Store to see the maps.

If you have problems seeing the book in the Concierge Desk, make sure you've gone to Lookup My Books - PassPorter's Club Concierge Desk and enter your e-mail address to linkup your books.

Note: If you used a different e-mail address to purchase your book than you use here in the PassPorter Community, you will have issues. E-mail me at jennifer@passporter.com and I can manually link those two accounts for you.

You'll find more tips on viewing and downloading books to your devices at:
Read PassPorter E-Books on Mobile Devices - PassPorter's Club Concierge Desk
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Old 10-08-2013, 10:43 AM   #13
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I was wondering if you were coming out with a new edition of the Disneyland passporter? I thought I saw somewhere that it was coming out today. We are planning a trip to Disneyland in Jan 2014 and wanted to wait for the new edition. Thanks for your time!
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