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There are other changes as well.

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To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

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If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 09-07-2011, 08:32 PM   #1
fluttercat
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Photopass Preorder

Is anyone else having trouble with the photopass site? I can log in, add the preorder to my cart, but I can't open my cart to pay for it. I've sent a message to customer service but was wondering if anyone else was having the same trouble. I've tried using Linux and Windows and Internet Explorer and Firefox. Same result on all fronts. Am I missing something?
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Old 09-07-2011, 08:41 PM   #2
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I absolutely can't stand their website. I've never had anything but issues when I attempt to use it after I get back from our trip.

I actually just tried to pre order and ran into issue myself. I'll have to try again in the morning!
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Old 09-07-2011, 09:23 PM   #3
fluttercat
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I've been trying for 3 days. I have issues with all of Disney's sites but they usually will let me spend money at some point. This one though? No way. I'll just have to keep trying and wait to hear from them.
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Old 09-07-2011, 09:51 PM   #4
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Yep, I am having issues as well. I am able to log on but none of my photos on my account are showing up . . . and I know I have at least another week of access to them! I have been trying to purchase an extension on my pics for the last day and a half so that I have more time to make a PhotoBook but no dice so far.
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Old 09-07-2011, 11:32 PM   #5
athenagwis
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I just tried and was able to pre-order my pass, but I wonder if it's because it's close to midnight here? Maybe there is a lot of traffic during the day, so it slows everything down? Maybe try again real late at night when less people might be on. All those pictures and stuff must need huge server capacity especially with how many people use this service!!

Good luck!
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Old 09-08-2011, 09:44 PM   #6
fluttercat
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Finally was able to order tonight. So one more thing to mark off the list!
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Old 09-10-2011, 12:37 AM   #7
RCJPBJ
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Yes From Other Posts

Quote:
Originally Posted by fluttercat View Post
Is anyone else having trouble with the photopass site? I can log in, add the preorder to my cart, but I can't open my cart to pay for it. I've sent a message to customer service but was wondering if anyone else was having the same trouble. I've tried using Linux and Windows and Internet Explorer and Firefox. Same result on all fronts. Am I missing something?
******************
I seem to recall many people expressing the same difficulty in some other recent posts that I was reading through. I believe that someone mentioned that it finally worked for them, but it was at an odd time so they weren't sure if that is why it worked.
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