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Old 11-22-2010, 06:11 PM   #1
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Minimum Stay Requirements??

I called to see if I could get a cash resv for 4 or 5 days in March for HHR - trying to save points I was told there were rooms available, but I would have to stay a minimum of 6 nights. We have made many cash resv over the years for anywhere from 1 night + and have never been told that before. We don't have the time for 6 nights so we won't be going
Is this a new policy and I missed something?
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Old 11-22-2010, 10:26 PM   #2
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with points there should not be.
with cash think it depends upon the package. although most start at 3 days min.
now without a package - just room only - think it is still one day.
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Old 11-23-2010, 12:43 AM   #3
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Call back and ask another rep. See if you get a different answer.

A policy change is certainly possible, but I cannot imagine why Disney would do that. They usually have to offer deep discounts to rent all of the cash rooms at HHI and VB. I can't believe they would mandate a week long stay at such non-park destinations.

If the next rep gives you the same story, try to get some details. Why the minimum stay? When did this policy go into effect?
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Old 11-23-2010, 01:42 AM   #4
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Call back and ask another rep. See if you get a different answer.

A policy change is certainly possible, but I cannot imagine why Disney would do that. They usually have to offer deep discounts to rent all of the cash rooms at HHI and VB. I can't believe they would mandate a week long stay at such non-park destinations.

If the next rep gives you the same story, try to get some details. Why the minimum stay? When did this policy go into effect?
I'm with Tim on this one. While it's possible the policy has changed, I'd definitely call back and, if they say the same, I'd ask as to why.
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Old 11-23-2010, 08:13 AM   #5
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I have never heard of a required minimum unless it was a package deal.
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Old 11-23-2010, 10:25 AM   #6
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Is it over a holiday week? I can't imagine always having to stay 6 nights. If that's the new policy then no more HHI for us.
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Old 11-23-2010, 11:20 AM   #7
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We have stayed there a few times for long weekends, never more than 3-4 nights. Is there a special event in Hilton Head that week, a golf tournament or something?

I put some March dates in the online reservation system, and it doesn't mention anything about a minimum stay, but I also don't know what your exact dates are. Could you try booking online?

I really hope they are not changing their policy, and that you just spoke to a misinformed CM. I really love that resort, but doubt we will ever have a whole week to spend there.
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Old 11-23-2010, 08:13 PM   #8
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That makes no sense. We were at HHI the week after Memorial Day, and I wanted to add on to my points ressie. Since no rooms were available for points, I was told I could book a cash ressie for the nights (2) I wanted. Those two were Memorial Day Sunday and Monday, and there were no restrictions!

I'd definitely call back.
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Old 11-23-2010, 10:20 PM   #9
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Thanks everyone. I was asking for a few days the week of March 27th. I will try back tomorrow and see if I can talk with someone else.
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Old 11-26-2010, 10:02 PM   #10
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I wanted to give you all an update. I did call and talk with a supervisor and they confirmed that Hilton Head Resort is requiring the 6 day min stay at least during the last week of March. He said it wasn't DVC requiring the min stay, but the resort itself and it doesn't matter if you are a DVC member or not.
So, we won't be going to HH for spring break this year
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Old 11-26-2010, 11:07 PM   #11
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I wanted to give you all an update. I did call and talk with a supervisor and they confirmed that Hilton Head Resort are requiring the 6 day min stay at least during the last week of March. He said it wasn't DVC requiring the min stay, but the resort itself and it doesn't matter if you are a DVC member or not.
So, we won't be going to HH for spring break this year
Wow. Just wow. I wonder why.

Thanks for the update...that is really good to know.
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Old 11-26-2010, 11:15 PM   #12
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boy that is strange.

never heard of a min stay at any DVC resort - did they have a reason?
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Old 11-27-2010, 02:51 AM   #13
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Wow, thanks for the update. That is odd and I'm curious to know why they're doing that as well.
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Old 11-27-2010, 10:01 AM   #14
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Gee - with restrictions like that they are really shooting themselves in the foot...
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Old 11-27-2010, 10:08 AM   #15
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Gee - with restrictions like that they are really shooting themselves in the foot...
I'm with Terri--sounds self-defeating to me.
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