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We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 10-15-2010, 04:26 PM   #1
lukeandbrookesmom
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Exclamation More reservation system enhancements

The project was not completed this week so please be aware that the reservation system will be down again from 6PM EST on 10/19 and it is anticipated to be back up on 10/20 at 9AM EST.
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Old 10-15-2010, 04:28 PM   #2
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Wow, very interesting that it is not done yet. Thanks for the update
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Old 10-15-2010, 04:37 PM   #3
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Thanks for the update!
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Old 10-15-2010, 04:42 PM   #4
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Thanks for the update!
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Old 10-15-2010, 04:54 PM   #5
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This was a planned outage, it is a continuation of this week's project, not a result of the project not being completed on time. There is also another planned outage overnight on November 16, 2010.
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Old 10-15-2010, 05:29 PM   #6
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Thanks for the updates!
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Old 10-15-2010, 06:03 PM   #7
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Good to know!
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Old 10-15-2010, 07:17 PM   #8
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Thanks for the update!!!!
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Old 10-16-2010, 12:36 AM   #9
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Thanks for the update! I think I'll make a payment now before the next outage!
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Old 10-16-2010, 12:45 AM   #10
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Thanks for the update! I think I'll make a payment now before the next outage!
A good idea! There have been several issues with payments this week as well. They are working on fine tuning all the issues, as well as making the check in process smoother at the resorts They are also working on the ADR system issues that guests have been experiencing and the KTTW card problems as well!
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Old 10-16-2010, 11:26 AM   #11
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That perhaps explains the current problems that people are having getting into their dining reservations....
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Old 10-16-2010, 08:47 PM   #12
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That perhaps explains the current problems that people are having getting into their dining reservations....
Yes, exactly! I was told that they were not able to complete what they needed this week and it's still affecting the dining reservation system.
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Old 10-17-2010, 09:51 AM   #13
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Thanks for the update
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