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Old 06-28-2010, 10:45 AM   #1
awrightsel
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Expedia or Travel Agent???

I am really struggling today and am stressing like nothing I have seen myself do over a trip before.

I want to book 11 night Med cruise for May 28, 2011. Now the question is how to book. My regular travel agent quoted me approx. $7400 for 2 category 11B rooms. I went and looked at Expedia and I could get a category 11B right across the hall from a category 7A for approx $8000. To me obviously, the veranda is worth the extra $600. I called my TA who obviously cannot meet the price.

So the question is do I book it through Expedia? I have never booked anything really important through them, I have always booked my cruises through a TA. What are the differences besides the lower rates? Is it really safe to book with them?

Please help!
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Old 06-28-2010, 11:08 AM   #2
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i am wondering why your TA cannot meet the expedia price? i am not sure how it all works, so i would maybe get the advice of experienced cruisers here or those who have booked through expedia.
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Old 06-28-2010, 11:31 AM   #3
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I would make sure the Expedia price includes all the fees and taxes (go all the way to the end before putting in a credit card). Just to make sure that it is actually cheaper.
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Old 06-28-2010, 11:38 AM   #4
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I did take it all the way to the credit card and it is cheaper. Shocking! I called my TA back and spoke with the owner who is going to look at it and see if they can meet the rate. I really hope they can.

Anyone who has booked with Expedia, I would really like your feedback. I am very nervous about doing it, but veranda room, I will do it!
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Old 06-28-2010, 11:44 AM   #5
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Call Disney see if you can get that rate, booking directly, if you have doubts about booking with expedia
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Old 06-28-2010, 12:05 PM   #6
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Don't forget about the Port Fee's. I know with Royal Caribbean, they don't include the Port Fee's in with your trip price, so Expedia may be like that. Just a thought!!
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Old 06-28-2010, 12:24 PM   #7
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Call Disney see if you can get that rate, booking directly, if you have doubts about booking with expedia
This is something that I did not think about.
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Old 06-28-2010, 07:54 PM   #8
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I usually just book directly through Disney. The 2 time I booked with a TA the price was the same. And booking directly with Disney you can call Disney if you have questions. If you book with a TA and have a question sometimes they have to call Disney and then call you back. Why not just do directly you self and cut out the middle man.
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Old 06-28-2010, 10:19 PM   #9
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Good news! The TA was able to meet the Expedia price. We are all booked! 6636 and 6637! Now onto figuring out airfare!
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Old 06-28-2010, 10:26 PM   #10
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I usually just book directly through Disney. The 2 time I booked with a TA the price was the same. And booking directly with Disney you can call Disney if you have questions. If you book with a TA and have a question sometimes they have to call Disney and then call you back. Why not just do directly you self and cut out the middle man.
If you have a TA who deals with Disney all the time, it is very rare they need to call. Why not include "the middle man," gain a shipboard credit aka spending money for yourself and support a professional all at no charge to you.

Full disclosure...I am a TA
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Old 06-28-2010, 11:25 PM   #11
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If you have a TA who deals with Disney all the time, it is very rare they need to call. Why not include "the middle man," gain a shipboard credit aka spending money for yourself and support a professional all at no charge to you.

Full disclosure...I am a TA
That is how I feel. I think it is important to support local businesses, puts job in the community and money in our towns. However, I like deals so having the TA meet the price of the internet site is a win win for all!
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Old 06-29-2010, 01:29 AM   #12
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That is how I feel. I think it is important to support local businesses, puts job in the community and money in our towns. However, I like deals so having the TA meet the price of the internet site is a win win for all!
Thank you. I agree about the price. With Disney there is no discounting allowed so I was surprised you had an issue. There is great flexibility in giving shipboard credits which you won't usually find with some like Expedia. People also shouldn't discount service and knowledge.

Thank you again for support our industry!
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Old 06-29-2010, 06:29 AM   #13
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Ok, THIS is just MY two cents!!!

I LOVE using TA's for one reason and one reason only!!! They get paid and can feed their families!! It doesn't cost me a dime AND I can do as much or as little as I want to in planning my trips!! In this economy, why NOT help someone else?

I have had WAY bad experiences with TA's and have even been fired by TWO!! Some will work with you to get that GREAT price and some will not!!!

When you find that TA that is watching out for YOUR wallet then hold on tight!!! Any commission is better then NO commission!!!

I have found THAT TA and am in the process of booking trip #3 and #4 with her. If the "discount" is out there, she WILL find it!!! The more money I save the more trips I book with her!!

I have used Priceline for a trip to Vegas and let me tell you THAT was a Cluster Muck. How MANY people do I have to talk to when getting an issue resolved??? GEEZ!!! NEVER again!!! I had to wait for 9 months to get my money back from two shows that they had me booked to see that never were even scheduled!! The comedians weren't even in the state!!!

I like the fact that I can do ONE phone call or email and talk to ONE person!!!

OK, Vent over, go back to your reading!!!
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