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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 04-27-2010, 06:12 PM   #1
heatherwillmom
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problems with Universal

We had our annual WDW/Universal trip last month. We encountered more problems with Universal than before. I had called ahead to make reservations for Mythos as we usually do. It's not easy talking to the reservation desk since they are next to the Incredible Hulk ride. They keep having to ask you to wait to talk until they can hear. We had our reservation & arrived about 10-15 minutes before our time. I checked in & sat down in the waiting area. A few minutes later, I decided to get a menu so we could be deciding. While I was at the podium, a lady walked up & asked for a table. She did not have reservations. She asked for a table next to the window. Not only did they get seated before us, they got a better view. They got the table next to the water, while we got the table next to the window in the lobby where children sit & stare at you while you are eating. When we went to Universal Studios, the Monster Cafe wasn't even open. Several shows stopped early the day we were there. It's beginning to not be worth the time at Universal. I had tried to ask questions in advance about different subjects, but could not find answers on their website. When I acually talked to a live person, The answer I kept getting was "I don't know."
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Old 04-27-2010, 06:44 PM   #2
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Sorry you had such a disappointing time. Their (Universal) customer service has always been worlds away from Disney's. We were there last Oct and thought they had actually improved from our last trip, but it's still a lot worse than WDW.

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My Previous TripsBWV/Disney Fantasy/BCV April 2013, Disney Magic NYC-Canada (20th Anniversary!) Sept 2012, BLT/BVW/Royal Pacific June 2012, BWV/Disney Dream Jul 2011, Universal/AKL/Disney Wonder Aug/Sept 2010, BWV/BLT Oct 2009, POR May 2009 (DOD), BWV Oct/Nov 2008, AKL Feb 2008, BWV/Caribe Royale Oct 2007, POR Feb 2007, BWV Nov/Dec 2006, Disneyland Paradise Pier Sept/Oct 2005, BWV Oct 2004, BWV Nov 2003, CSR Jan/Feb 2003, BWV Oct 2002, CBR May 2002, CR Oct 2001, Dix Lndgs May 2001, OKW Nov 2000, Dix Lndgs Oct 1999, Poly May 1998, WL Oct 1997, Dixie Landings Oct 1994, Disneyland (offsite) Jan 1994, POFQ/WL/Dis Institute Oct 1992 (honeymoon!), Poly 1991, Poly 1989, CR 1988, offsite 1987, offsite 1986, Poly 1984, Poly 1980 or 81, CR 1976, CR 1973
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Old 05-06-2010, 08:20 PM   #3
ShellingConnie
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I picked up a book by Kelly Monaghan that turned out to be a goldmine for us in 2008. It's called Universal Orlando.

It really helped with the planning and answered most of my questions. I didn't get to try Mythos though. It's on my bucket list for our upcoming trip.

I'm sorry your trip didn't go well. Hopefully next years will be much better.
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Old 05-06-2010, 08:37 PM   #4
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: pixie:
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Old 05-10-2010, 09:44 AM   #5
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My PassPorter Bookshelf <table width=100% height=75 cellspacing=0 cellpadding=0 border=0><tr><td width=86 style='background-image: url(http://www.passporter.com/concierge/ticker/countdown7873-428.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/concierge/back-to-the-beach-club-villas-trip428.html' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=86 border=0></a></td><td align=left style='background-image: url(http://www.passporter.com/forums/club/images/bookshelf/shelf7873.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/forums/club/bookshelf.php?member=7873&name=RobDVC' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=200 border=0></a></td></tr></table>
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