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Old 09-16-2009, 04:26 PM   #1
shnewell
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Shouldn't I have heard from the BC Concierge by now?

We are staying at BC on the concierge level in January. Our first time staying at BC, but not our first time on club level (GF for our honeymoon and WL twice).

My 90-day ADR window opens in just over 3 weeks. It seems like I should have heard from the concierge staff by now. Or am I just being over-eager?

They usually email a questionnaire about what ADRs and other activities we want to book. Does that only happen at certain hotels?

Or should I just plan to make all my ADRs myself? I'm really ok with that. It's just that while I was driving to work this morning it suddenly occurred to me that it seemed odd I hadn't heard from them yet.
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My Previous TripsWDW: AKL Kidani July 2016; CSR April 2015; BCV January 2015, September 2012, and December 2011; Poly August 2014; CR April 2013; AKL Jambo September 2012; POR February 2011; BC January 2010; WL June 2009 and January 2006; GF January 2001 and May 1999; Off property in 1997, 1993, 1991, and 1981. DLR: Disneyland Hotel March 2016; VGC November 2014, September 2013, March 2013, February 2012, and September 2010; GC June 2011; DCL: Disney Dream November 2013; Disney Magic May 1999
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Old 09-16-2009, 05:58 PM   #2
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Why don´t you send then an email?
We will stay at Poly and AKL both CL, I´ve not received emails from then, so I send one saying that I´d stay at that time range and my ressie number. They´ve answered ASAP.
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My Previous TripsWDW Jan 1984; Tokyo Disney Jan 1987; DCL Wonder & Poly CL Nov 2009; AKL CL Dec 2009; Off site may 2010; Royal Pacific & BC CL Oct 2010, DCL Dreams & WL March 2011, AKL Aug 2011; DCL Mexican Riviera Oct 2011 & GCOct 2011, DCL Fantasy Western Caribbean & POR Royal Rooms Dec 2012, Hawaii July 2013, BCV, AKL CL & WL CL + DCL Dreams july 2014, Hilton DTD Aug 2015, Royal Pacific, DCL Magic & AKV Dec 2015, Buena Vista Palace Easter 2016, AKV & DCL Dreams Dec 2016
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Old 09-16-2009, 06:00 PM   #3
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Ah, the´ve done all my ADRs and we managed to get both V&A (ok we will dine at 5pm) and Cinderela Royal Table!!!
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My Previous TripsWDW Jan 1984; Tokyo Disney Jan 1987; DCL Wonder & Poly CL Nov 2009; AKL CL Dec 2009; Off site may 2010; Royal Pacific & BC CL Oct 2010, DCL Dreams & WL March 2011, AKL Aug 2011; DCL Mexican Riviera Oct 2011 & GCOct 2011, DCL Fantasy Western Caribbean & POR Royal Rooms Dec 2012, Hawaii July 2013, BCV, AKL CL & WL CL + DCL Dreams july 2014, Hilton DTD Aug 2015, Royal Pacific, DCL Magic & AKV Dec 2015, Buena Vista Palace Easter 2016, AKV & DCL Dreams Dec 2016
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Old 09-17-2009, 03:30 PM   #4
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Definitely contact them! They will want to have your requests on hand so when the morning of 90 days is here, they have everything all in order to make your reservations!

Yacht.Beach.Club.Itinerary.Planning@disneyworld.co m

In the subject matter, be sure to put: Last Name, Reservation #, Resort, Check-In Date

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Old 09-17-2009, 04:45 PM   #5
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Definitely contact them! They will want to have your requests on hand so when the morning of 90 days is here, they have everything all in order to make your reservations!

Yacht.Beach.Club.Itinerary.Planning@disneyworld.co m

In the subject matter, be sure to put: Last Name, Reservation #, Resort, Check-In Date

Thank you, thank you, thank you for the info!
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My Countdown Counting down to: Disneyland Half-Marathon Weekend with Uncle Bob
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My Previous TripsWDW: AKL Kidani July 2016; CSR April 2015; BCV January 2015, September 2012, and December 2011; Poly August 2014; CR April 2013; AKL Jambo September 2012; POR February 2011; BC January 2010; WL June 2009 and January 2006; GF January 2001 and May 1999; Off property in 1997, 1993, 1991, and 1981. DLR: Disneyland Hotel March 2016; VGC November 2014, September 2013, March 2013, February 2012, and September 2010; GC June 2011; DCL: Disney Dream November 2013; Disney Magic May 1999
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Old 09-18-2009, 04:51 PM   #6
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Definately contact them on your own. Our 90 window was back in August and I had contacted the platinum planner who did all our ADRs but I have still yet to hear from the GF concierge. Last trip they send us a letter and form to fax to them with all the ADRs we might want...fat chance we would have got them though...we got that letter just about 40 days prior to our arrival!
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Old 09-18-2009, 05:51 PM   #7
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Definately contact them on your own. Our 90 window was back in August and I had contacted the platinum planner who did all our ADRs but I have still yet to hear from the GF concierge. Last trip they send us a letter and form to fax to them with all the ADRs we might want...fat chance we would have got them though...we got that letter just about 40 days prior to our arrival!
It's strange. I always book our vacations far in advance and sometimes I hear from the planners very soon afterwards and this time I'm having to rattle their cage!

I emailed them yesterday and they sent my the itinerary planning form. But now I'm getting nervous that they are not on the ball and won't get my ADRs taken care of!
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My Countdown Counting down to: Disneyland Half-Marathon Weekend with Uncle Bob
On the run in Disneyland!
My Previous TripsWDW: AKL Kidani July 2016; CSR April 2015; BCV January 2015, September 2012, and December 2011; Poly August 2014; CR April 2013; AKL Jambo September 2012; POR February 2011; BC January 2010; WL June 2009 and January 2006; GF January 2001 and May 1999; Off property in 1997, 1993, 1991, and 1981. DLR: Disneyland Hotel March 2016; VGC November 2014, September 2013, March 2013, February 2012, and September 2010; GC June 2011; DCL: Disney Dream November 2013; Disney Magic May 1999
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Old 09-18-2009, 10:06 PM   #8
Mom of three 1971
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It's strange. I always book our vacations far in advance and sometimes I hear from the planners very soon afterwards and this time I'm having to rattle their cage!

I emailed them yesterday and they sent my the itinerary planning form. But now I'm getting nervous that they are not on the ball and won't get my ADRs taken care of!

I know how you feel.....I'm a nervous wreck until I know it's done!
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Old 09-18-2009, 10:07 PM   #9
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Originally Posted by shnewell View Post
It's strange. I always book our vacations far in advance and sometimes I hear from the planners very soon afterwards and this time I'm having to rattle their cage!

I emailed them yesterday and they sent my the itinerary planning form. But now I'm getting nervous that they are not on the ball and won't get my ADRs taken care of!
If you'd feel more comfortable doing your own ADRs, there's nothing wrong with that! But I've had the same situation many times when the Itinerary office hasn't contacted me before our trip. I have always contacted them, given my list (including things like LeCellier, Wishes or Illuminations Cruises) and in all the times we've stayed Club Level, we've never been disappointed! They've always come through.

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