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Old 05-13-2009, 10:11 AM   #1
srsatkowiak
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Question Booking question

I have already booked our vacation online, however there wasn't a spot for "special requests" other than do I want a fridge or pack and play....(we are staying at POP). Do I need to call them to ask for a specific building/location?....we want to face the lake. We do not want a preferred room, just a preference of where our room is.
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Old 05-13-2009, 10:25 AM   #2
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Yes you can call & ask for all your special requests
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Old 05-13-2009, 10:34 AM   #3
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Quote:
Originally Posted by ChristineJ View Post
Yes you can call & ask for all your special requests
Should I do this now or close to when we leave?
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Old 05-13-2009, 01:10 PM   #4
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Yes, you should call them. I would do it now, it gives you a better chance at getting what you want. It wouldn't hurt to call again close to when you leave though.
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Old 05-13-2009, 01:18 PM   #5
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Calling now probably wouldn't hurt -but- your best bet would most likely be to follow up by calling the resort directly about 3-4 days before you check in. Your reservation does not show up on the resorts computer until then and that is when room assignments are made. HTH!!!

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Old 05-13-2009, 07:18 PM   #6
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I'd call now to have that info included on the reservation -- it will be transmitted to the resort about 5 days prior to your check-in and the sooner the room assigner has that info, the better.

I wouldn't call the resort, I'd fax them. Address the fax to the "room assigner" and tell them what you want and why you want it. Be charming, appreciative and thankful and don't ask for too much.

You can find fax numbers for each resort in the PassPorter and online here.

Good luck getting what you want!
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