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Old 03-31-2008, 06:47 PM   #1
njsmama
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Disney boo boo! AKA Lilo and Stitches!

I just wanted to make post and I'm not sure where to put it, so if anyone wants to move it please do!
When we went to WDW in January, my 3 year old daughter fell at Wilderness Lodge in the lobby. Needless to say, with falling into a stone table, and then to the hard floor, she needed stitches.
We first were seen by Disney's Alpha unit (paramedics) who were like "yep, she needs stitches". They offered to take us to Celebration hospital by ambulance, or let WL managment call Centra Care,and let them pick us up, which we decided to do.
We had come to WL to eat at WCC and dad was letting her inspect the lobby while waiting for our drinks/food. When she fell, the hotel manager, Lana, the security guard, the bell services lady and someone else were on scene immediately. Ellie got a Minnie plush, coloring books, crayons, stickers and a bandaid (are they always that nice or were they trying to avert a lawsuit?). We then went out front to wait for Centra Care to pick us up. WL security guard "Lana" was wonderful to Ellie. Ellie was crying more over being hungry than being hurt so Lana went to the kitchen and brought her some pasta and chicken and apple juice.
Centra Care came quickly, we were checked in, even without our insurance card when we arrived. We were gotten back quickly, and she got her stitches and we were taken back to the MK for the P&PP to try to meet up with the boys as it was Jack's 7th birthday. This whole process took less than 2 hours!!!!!
On a side note, when we were waiting for the post fireworks crowd to die down we were looking around the Emporium. I spotted a Large stitch doll, Ellie loves Lilo and Stitch. I asked her if she wanted it and she said, NO! Don't like lilo and stitch! I thought well, Ok. A few minutes later we met Kira, a CM working there. She spotted Ellie all decked out in her princess Snow White attire and sporting a big orange daffy duck bandaid over her eye. Kira says ohhh snow white did you get a boo boo?
Ellie says uh huh, I got LILO AND STITCHES!!!!!!!!!! (no wonder she didn't want the stitch doll). Kira thought that was the cutest thing she had heard and let Ellie pick out another Minnie to have.
Sooooooo I guess my point to the story is, If you get a boo boo at Disney, you can get patched up by the nice folks at centra care and they even pick you up and drop you back off!
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Old 03-31-2008, 06:51 PM   #2
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I'm glad you had such great service
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Old 03-31-2008, 06:53 PM   #3
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It sounds like they made something really unpleasant into a fairly good experience for Ellie. Kudos to the CMs. And I hope Ellie's Lilo and Stitches healed nicely.
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Old 03-31-2008, 06:54 PM   #4
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Sounds like one of those things that is good to know, but wouldn't be my first choice of experiences! Glad it went well for you. And I don't blame Ellie for not wanting any more "Lilo and Stitches"!
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Old 03-31-2008, 08:45 PM   #5
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Glad to hear that it went well. Hope Ellie's "Lilo and Stitches" are all healed and better!
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Old 03-31-2008, 08:46 PM   #6
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sweet story!
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Old 03-31-2008, 10:29 PM   #7
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Glad to hear they took good care of you.
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Old 04-01-2008, 01:58 AM   #8
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What a cute story and what great service!
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Old 04-01-2008, 06:23 AM   #9
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That's a cute story! I can picture a great scrapbook page about the incident - not that you want to glorify your DD being hurt, but the "Lilo & Stitches" is too cute!
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Old 04-01-2008, 06:34 AM   #10
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Too cute about "Stitches". I too can see the scrapbook page! DS (who also loves Stitches) says to tell her he hopes she feels better soon!
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Old 04-01-2008, 10:57 AM   #11
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We used Centra Care when my DS5 had an ear infection a few years ago. We had a car, so we drove there ourselves. We LOVED them - so nice, and quick. . .they took our insurance card and didn't even bill us the copay. They said that they would send us a bill - "you're on vacation, you don't need to worry about it now". They also gave us a coupon for free antibiotics and asked if we wanted it called in, and delivered to us. We decided to just run it to Walgreens and get it ourselves. I HIGHLY recommend them.
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Old 04-01-2008, 11:01 AM   #12
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So glad that y'all were taken care of......sounds like they were wonderful.
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Old 04-01-2008, 11:02 AM   #13
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I am glad you got such wonderful service. I hope she is better soon!
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Old 04-01-2008, 11:05 AM   #14
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A nice story out of what i'm sure was an unpleasant experience
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Old 04-01-2008, 12:01 PM   #15
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Thanks for sharing that story with us. It's so nice to hear about the good things that happen during bad moments.
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