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Old 12-30-2007, 12:09 AM   #1
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Booking Palo

We were able to book a dinner, brunch and tea time in Palo for our upcoming cruise. Our friends who are traveling with us aren't Castaway Club members and weren't so lucky. They got dinner on a different night from us (so sorta lucky). We really just wanted to add them to our reservations, do you think that will be possible once we get onboard? It says that many of our days/times are still available, but when I try to book it it says it's not available. So now I'm confused.

Oh, and one more question about Palo. The guys aren't thinking they'll want to do the tea. Will my best friend and I be turned away if we show up instead of my husband and me (Dh and I have the ressie)?
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Old 12-30-2007, 11:42 AM   #2
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When you first get onboard head to where they are holding the dining changes usually in one of the clubs on beat street etc... See what you can get changed and combined. They do try hard to accommodate everyone but its based on availability. But speak with them and they can see what opens up!

I don't think that as long as your there and your friend joins you instead that there would be a problem but speak with them onboard just to verify.
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Old 12-30-2007, 02:47 PM   #3
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Are your reservations linked together? If not, you'll only be able to book a table based on your party size. Changes can be made on-board so head there quickly and they'll be able to take care of it for you.

We had a similiar experience with our tea - I had booked a table for 4 thinking my DH and my parents would go. Turns out the guys didn't want to go so my SIL joined my mom and I with no problems. I was then just charged for 3 people rather than 4.
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Old 12-30-2007, 03:31 PM   #4
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Our reservations are linked. Their Palo ressies were made during the 5 day computer crash DCL experienced recently(they had trouble even paying off the cruise, CMs were just taking info and telling people not to worry about paying late), so ressies would show as available and then it would kick them out of the system. When I called DCL about what to do, they would make one dinner ressie over the phone, but wouldn't add it to ours so we could all eat together even though there were times available. So, I called back for a different CM and by then everything was booked. She also assured me that we'd be able to straighten it out once onboard, and she told me she didn't know why the other CM wouldn't seat us together. It's been pretty frustrating to say the least. Now the system is showing some brunch times available (so we could at least get them scheduled), but it still won't let me book it. So much for a relaxing first day on board. Will they release more times for online booking between now and cruise time in March?
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Old 12-31-2007, 09:04 AM   #5
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We were frustrated by this on our MouseFest cruise. DH's parents who were traveling with us were not Castaway Club members and while they were able to get a Palo reservation, it was for 9:00 at night. They also were not able to book brunch. When we went to Wavebands to try to make changes at promptly 1:00, they were already putting people on wait lists. The ONLY night they had availability was the first night of the cruise, everything else was booked. We wound up switching our dinner ressie with theirs so they wouldn't have to eat so late and luckily they were able to take our brunch ressie as we were invited to brunch by our travel agent. It does not matter who shows up for the reservation, the fee simply gets charged to whichever card is given to your server at the end of the meal.
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Old 12-31-2007, 12:20 PM   #6
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We will find out soon since our friends traveling with us are 1st time cruisers so they were unable to book the brunch with us even though our reservations are joined. Guess I'll have to join the line onboard to see if they can be added!
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