Does anyone have a phone number where I can get a live person for the PhotoPass? - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Old 11-06-2007, 07:49 PM   #1
Tink1769
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Exclamation Does anyone have a phone number where I can get a live person for the PhotoPass?

My pictures are about to expire and I just got my CD today in the mail. It only has 118 of the 306 pictures we took! I'm in a panic and when I try to find a phone number all I can get is a form email. The response from that email is that they are experiencing high volume orders right now and they'll get back to me in 7 days. My pitures expire before then!!

Panic Panic
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Old 11-06-2007, 07:57 PM   #2
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honestly, i wouldn't worry about it. they do have a number but it should go right to voicemail. it's in the contacting photopass section of StitchKingdom.com - The Almost Definitive Guide to Disney's PhotoPass
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Old 11-06-2007, 08:06 PM   #3
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Smile TY

Thank you Brad! I just called and left a message. Although it may not make a difference considering I sent the email as well, I at least feel a little better knowing I've done all I can.

We took almost 800 pictures in our camera, but I am only in about 5 of the photos! The PhotoPass is the only way I ever get in any pictures.
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Old 11-06-2007, 08:37 PM   #4
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Did they mention if they divided the pictures on two CD's? Maybe they did that and mailed them seperately.
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Old 11-06-2007, 08:59 PM   #5
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i'd want to say that the CD would still have been split at 300 as odd as it sounds to have just 6 pics on one CD. they also would have been in the same case facing eachother and would have them numbered (1 of 2, 2 of 2) on the CD.

good guess though
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Old 11-07-2007, 12:59 PM   #6
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Hoping

Just hoping or a call today. Thanks for the help guys!
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Old 11-10-2007, 02:43 PM   #7
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Originally Posted by Tink1769 View Post
My pictures are about to expire and I just got my CD today in the mail. It only has 118 of the 306 pictures we took! I'm in a panic and when I try to find a phone number all I can get is a form email. The response from that email is that they are experiencing high volume orders right now and they'll get back to me in 7 days. My pitures expire before then!!

Panic Panic
Don't worry - I got the same form response last month, and I heard from them in 3-4 days - and they solved my problem!

Good Luck!!
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Old 11-12-2007, 04:07 AM   #8
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i'd want to say that the CD would still have been split at 300 as odd as it sounds to have just 6 pics on one CD. they also would have been in the same case facing eachother and would have them numbered (1 of 2, 2 of 2) on the CD.
When I got my CDs from May (got them in June), there was a separate case for each CD. I had 5 CDs total (yes, I turned 99 photos into 1300+ images thanks to the borders and cropping, LOL! I wanted my money's worth!! ), each in its own CD case (so 5 CD cases). And, yup, they were split at exactly 300 photos each (annoyingly in separate folders of 10 or 20 [I don't recall] photos). I believe they are named (my name) and numbered around the center ring.
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