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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

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Thank you to each of you who were a part of this community. You made it possible.

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We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 05-17-2005, 02:05 PM   #1
JulieandChris
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Do you know what I like best about planning??

It`s talking to the CM`s . I`ve just been on the phone to order our DDE card for our next trip and the CM`s are just so helpful and go the extra mile for you.
The CM tonight was telling me how to log on to the annual passholder pages on the Disney website (I`d never fathomed that out!) and her parting works to me were "make sure you do it!"
Sooo good, here`s a toast to them all

Julie.
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Old 05-17-2005, 02:40 PM   #2
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Re: Do you know what I like best about planning??

The CM's are great aren't they? I'm glad to hear you had such a good experience - especially as it's international rates!
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Old 05-17-2005, 03:00 PM   #3
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Re: Do you know what I like best about planning??

It's great hearing of good experiences, thanks for sharing!
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Old 05-17-2005, 05:14 PM   #4
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Re: Do you know what I like best about planning??

Julie, I couldn't agree with you more about the magical helpfulness of Disney CMs when you're planning a trip. They really do help make the planning process a lot easier and a lot more fun.

Joy
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Old 05-17-2005, 05:50 PM   #5
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Re: Do you know what I like best about planning??

That's one of my favorite parts of planning too! I have also had very helpful CMs with the Movie Club and DisneyDirect. They make you want to do return business!
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Old 05-17-2005, 07:22 PM   #6
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Re: Do you know what I like best about planning??

It is one of the best things i agree...i call so much when i am about to leave...its kind of embarassing.
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Old 05-17-2005, 07:23 PM   #7
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Re: Do you know what I like best about planning??

Glad to hear you've had good experiences
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Old 05-17-2005, 07:41 PM   #8
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Re: Do you know what I like best about planning??

That's great to hear something good, sometimes the focus is only on the bad. I have found that at Disneyworld, the good cast members really outweigh the bad ones!!
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Old 05-17-2005, 10:00 PM   #9
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Re: Do you know what I like best about planning??

I always been fairly lucky the CM's I've talked to have always tried to help. I've also found their advise to be very accurate.
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Old 05-18-2005, 11:38 AM   #10
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Re: Do you know what I like best about planning??

A pleasant CM really does help brighten the day!!!
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Old 05-18-2005, 12:41 PM   #11
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Re: Do you know what I like best about planning??

Yup, I love talking to the good CMs that man the phones. I've been on with them for as long as 45 minutes, just gabbing about WDW, the weather, the hurricane damage last year, etc.

But my favorite part of the planning is when it ends, and I get on that plane...

Which will be tomorrow, coincidentally.
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Old 05-19-2005, 09:39 AM   #12
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Re: Do you know what I like best about planning??

You're right, 3 cheers for the CM's!! It's so much fun to get on the phone with one who goes that extra mile for you, or chats with you about the restaurant you want to eat at, etc. It makes the planning so much more special!!
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Old 05-19-2005, 10:05 AM   #13
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Re: Do you know what I like best about planning??

I do talking to the CMs!! Most of them make planning so much fun! It's nothing for me to spend an hour on the phone talking about everything!!!
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Old 05-19-2005, 07:43 PM   #14
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Re: Do you know what I like best about planning??

I thought I was the only one to be so over the top with being Chatty Cathy with the CM's! I too can spend LONG minutes on the phone with them. They are all wonderful and just such a wonderful wealth of knowledge. How do they know everything about everything? It can't be scripted...I wonder if they have to tour the parks and eat at the restaurants to gain experience-?
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Old 05-20-2005, 01:42 PM   #15
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Re: Do you know what I like best about planning??

You can tell which CM's like their jobs and which ones don't. I have usually had good CM's that are knowledgeable and helpful. But, once in a while, get a CM that either is not helpful about rechecking rates or is lackluster on the phone. The best thing to do is just call back again and hope for a different CM. This usually works well.
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