As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.
So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.
Thank you to each of you who were a part of this community. You made it possible.
And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.
We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm. You made it all happen.
There are other changes as well.
Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:
We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.
It's time to move on and move forward.
PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.
But eventually, we must move on and move forward. It is the right thing to do.
So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.
And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.
That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.
Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!
If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.
So we encourage you to stay in touch with us and your fellow community members wherever works best for you!
Welcome! We're happy you've found the PassPorter Community -- the friendliest place to plan your vacation to Walt Disney World, Disney Cruise Line, Disneyland, and the world in general! You are now viewing the PassPorter Message Board Community as a guest, which gives you limited access. As our guest, feel free to browse our messages by selecting the forum you want to visit from the list below.
To post messages and ask questions, join our FREE community today and you'll get access to tools and resources not available to guests, such as our vacation countown timers, "living" avatars, private messaging system, database searches, downloads, and a special PassPorter discount code. Registration is fast, simple, and completely free. Just click the Join Our Community link.
If you think you've already joined, log in below now. If you don't remember your member name or password, please visit our Member Name and Password Recovery page. You are also welcome to contact us.
How long are you willing to wait on hold to speak to a service representative? I called Comcast about 30 minutes ago and I'm still on hold. Part of me wants to hang up and part of me is too stubborn to do that.
Now I understand why so many people tell me that they hate Comcast.
Not just Comcast...45 minutes yesterday with Sears Appliance repair. That was the second phone call.
It depends on the seriousness of my issue and my time. If I'm not going anywhere, I put it on speaker and keep on with my day, cleaning or what have you.
I get like that - so frustrated I want to give up, then I think "no I'm sticking with it, I've wasted this long on it already". Generally, I won't wait longer than 15-20 minutes, unless it's an emergency and I have to speak to someone.
Registered Message Board Members Get Our Free Newsletter! When you register you'll have the option to sign up for our weekly PassPorter Newsletter. It's chock-full of feature articles; news; tips; contests; photos; and special offers in our online store.
Finally, I got a person. It took 53 minutes. And in the end all I got was "Yes, there's an outage." "No, we don't know when the phone lines will be fixed." Well, I guess I won't be selling tickets this afternoon.
The landlines in my office building were out today but when I tried to contact Comcast, it said I didn't have a number. I work with people all over the state and the outage must have been huge, I could not get through to Laconia, Nashua and Salem among other places.
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Charlie
Last edited by Huntermom; 06-06-2018 at 07:55 PM..
The landlines in my office building were out today but when I tried to contact Comcast, it said I didn't have a number. I work with people all over the state and the outage must have been huge, I could not get through to Laconia, Nashua and Salem among other paces.
I just read an email from Abby's dentist saying it was a nation wide outage of Comcast customers. I guess people couldn't get ahold of him today either.
I'll wait as long as it takes - but figure in the seriousness of my issue or my eagerness to complete the transaction. I look at it this way - I remember spending DAYS standing in a queue for concert tickets. I'm able to sit at home, with the phone on speaker, and waiting for someone to say "Hi!" while I watch TV and surf the internet.
I don't know how your dentist found out, but it would have been nice if Comcast had somehow let people know. Our internet is Comcast too and was running fine. Maybe they could have sent an automated email. At first I thought I might havbve broken my phone but then learned of other businesses in the building without service.
We got service back Wednesday night and lost it again Thursday morning. I called to try to find out when it would be back and on Thursday got a recording telling me it was out. Given this was my office phone, I was very upset that calls didn't get through for two days and all clients heard was it was not a working number.
How long I'm willing wait depends on who I'm calling, why I'm calling, my mood and if I have to leave soon. If I'm upset enough, feel like I'm being bs'd, patronized, given the run around etc. I'm quite willing to hold as long as it takes for those cows we've all heard about to come home and then some. I figure it's their money as I have unlimited calling so I pay the same no matter how much time I spend on the phone. I also have a headset or can put the call on speaker so I can do pretty much anything while listening muzak and ads for the company I'm calling.
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