Getting luggage at airport with wheelchair user - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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There are other changes as well.
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PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.
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We're planning to go back to Disney this year and for quite a few years now we've taken DME to the hotel and it's been great. I push Lenny to the DME area, Disney takes care of the luggage and we go to the CCC later for the rental. As of right now, a rental from the CCC is $300 MORE than the airport - usually it's the other way around. I've booked the rental knowing that anytime between now and the vacation I can cancel and rebook, etc. However here is my question. If the price at the airport remains to be significantly lower than getting the car at Disney, will there be anyone around that can help us get Lenny who will be using a wheelchair and all our luggage to the rental counter and then the car? I can't remember how we did it the last time. Lenny said someone helped us all the way to the car including packing it but I don't. All I remember about the rental that year was Lenny complained the entire vacation that the rental we got wasn't what we booked. We booked a Cadillac - and we got one. Just not the exact model listed in the rental - which I told Lenny numerous times before we even got there it would be a Cadillac or similar. He didn't want similar apparently. But anyway, for those that use wheels and need to get their own luggage, does anyone help?
If you request wheelchair assistance with the airlines, someone will meet you when you get off the plane and take you to baggage and on to rental desk, yes. You can set that up with airlines, and confirm at home airport when you check in.
When you book your airfare you need to get in touch with the medical assistance department of the airline and let them know that you require wheelchair assistance at both your home and arrival airports. This way they will arrange to have someone there to assist you and your husband through both airports. When I had my leg in a cast I contacted our carrier's medical assistance desk directly and let them know what assistance I needed.
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Contact your airline and let them know that you'll need assistance. Due to the severe osteoarthritis in my knees I use the wheelchair assistance, including the wheelchair, that the airline offers. I just let them know either online (Alaska Airlines gives you the ability to request it online) or by phone. Do this at least a few days in advance.
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