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Old 10-20-2016, 08:50 AM   #1
cbate717
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Memory Maker Help-I edited on the wrong account

So I think I did something stupid.

We went to Disney as a family of 6 in early September. My dad bought the memory maker and we were all linked on MDE. I recently edited all the photos-ON MY ACCOUNT (me logged in). When my dad went into claim the memory maker-my edits weren't there. I was thinking it was all connected and when I made an edit-it would show on everyone's account.

Do I need to start over and edit the photos logged in as him? or is there a way to connect them somehow?

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Old 10-20-2016, 08:08 PM   #2
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You would have to log in as your dad. Only the person who owns the Memory Maker entitlement can make the edits.
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Old 10-21-2016, 05:43 AM   #3
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Before I say for sure that you have to re-do those edits, let's check something.

Log into YOUR account.

Go to your Family and Friends list.

Click the Edit button next to your father's name.

Make sure that "This friend can view and purchase my PhotoPass photos" is checked ON.

Click the Done button.

Then log into your father's account and see if your edited photos show up.
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Old 10-21-2016, 09:54 AM   #4
cbate717
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Quote:
Originally Posted by WillCAD View Post
Before I say for sure that you have to re-do those edits, let's check something.

Log into YOUR account.

Go to your Family and Friends list.

Click the Edit button next to your father's name.

Make sure that "This friend can view and purchase my PhotoPass photos" is checked ON.

Click the Done button.

Then log into your father's account and see if your edited photos show up.

I had tried that! It didn't work. I worked on editing the photos in HIS account yesterday. Luckily I have a few weeks left.
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Old 10-21-2016, 12:36 PM   #5
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Originally Posted by cbate717 View Post
I had tried that! It didn't work. I worked on editing the photos in HIS account yesterday. Luckily I have a few weeks left.
I had always been under the impression that your edited copies would show up in your friends' accounts when you enable sharing, along with the unedited originals.

Since this is not happening for you, there are three possibilities:
1) I was wrong all along
2) This was recently changed
3) I was right, and you are experiencing a Glitch in the Matrix, as it were.

To verify, I recommend that you call PhotoPass tech support. If this is just a glitch, they can correct it for you. If it's actual policy, please report back and let us know.
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