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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 07-09-2015, 05:30 PM   #1
LilMarcieMouse
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Got some good news

Those who I am friends on Facebook know what happened day one of my 4th of July Vacation. A short summery for those who don't. We stayed at The Fairfield Inn & Suites Downtown Indianapolis. We got there and our room wasn't ready we went shopping came back and still not ready and lots of guest waiting on rooms as well. 3pm is check in and it was after that we got back. about 4:30 we finally got our room. So when we got home we sent the Marriott an email and we made sure to tell them the girl at the check in desk wan't at fault. I got a call today and the Manager who had been on vacation that week gave my $117 credit to my card for the inconvenience. The total of one night. I would stay there again.
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Old 07-09-2015, 05:33 PM   #2
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That's awesome customer service!
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My Countdown Counting down to: 9th Trip to Disney!
On vacation!
My Previous TripsJune 2009 @ AKL, Sept 2010 @ CBR, Sept 2011 @ CSR, Aug 2012 @ Poly, Aug 2013 @ POR Royal Room, Aug 2014 @ CBR w/my fiancé! (My dad went in my fiance's place) Aug 2015 @ CBR, Aug 2016 @ CBR. Aug 2018 @ CBR
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Old 07-09-2015, 06:21 PM   #3
cattailmarsh
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Awesome. Always nice to get a credit.
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Old 07-09-2015, 07:51 PM   #4
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That is great! So glad you got the credit!
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Luvsun ~ Passporter Guide for~Making More Magic, Going Behind the Scenes, Feasting and Snacking, and The Sunroom
My Countdown Counting down to: Spring fun at WDW!
Enjoying the Flower and Garden festival at WDW!
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My Previous TripsChristmas 1971 first visit for our family, 1978 River Country and MK (honeymoon), March 1989 first WDW visit for my three sons, Jan. 1996 Poly, Jan. 2000 AS Sport and Disney Institute Bungalows ( now SSR), April 03 AKL, Aug. 04 Pop, April 05 AKL, Aug. 05 Pop and BC, April 06 WL, Sep. 06 POFQ, April 07 Poly, August 07 BWI, October 07 POR, Dec. 07 OKW. Feb. 08 CS, April 08 WLV, June 08 OKW and AKLV, Nov. 08 AKLV (solo trip!), Feb. 09 SSR, May 09 SSR (DoD tour - solo!), Oct. 09 BCV, Jan. 10 OKW for my birthday!, April 10 AKLV, Aug. 10 WLV, Dec, 10 WLV and ALKV., April 2011 POFQ, June 2011 AKLV Club level and Kidani Village, Nov 2011 OKW, June 2012 AKLV, Oct. 2012, CBR, April 2013, BWV, Oct. 2013 VWL, AKL Kidani Village May 2014, WL Aug. 2014, Art of Animation Oct. 2014, Dec. 2014 WLV, May 2015 OKW, July 2015 BLT, Oct. 2015 AKL Kidani, Sep. 2016 Polynesian Villas/Beach Club Villas, Dec. 2016 WLV, May 2017 BCV, Sep. 2017 All Star Movies, Nov. 2017 AKLV Jambo House, Feb. 2018 WLV, May 2018 WLV
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Old 07-09-2015, 09:44 PM   #5
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That;s great! And good for you for letting them know about the situation!
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Old 07-10-2015, 01:28 AM   #6
chezp
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That's great customer service!
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Relaxing on board the Magic. The trip report for our back-to-back cruises on the Disney Magic has started!
My Countdown Counting down to: 2019
Happy New Year!
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My Previous Trips21 trips to WDW, 6 to Disneyland in California, 9 to Disneyland Paris, 1 to Hong Kong Disneyland, 1 to Tokyo Disney, 1 to Aulani, 1 to Hilton Head, 2 to Vero Beach and 13 Disney cruises on the Magic, Wonder, Dream and Fantasy
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Old 07-10-2015, 06:48 AM   #7
wheezie
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That is good customer service!
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me, dh, dd (18), ds2(13), and forever missing ds1
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My Previous TripsOur first trip-November 2012 Coronado Springs :), Our "redo" trip November 2014 Coronado Springs :); Osborne Lights trip Nov/Dec 2015 ASMusic; Em's Sweet 16 trip November 2016 CBR
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Old 07-10-2015, 02:26 PM   #8
Cam22
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Congrats! Sounds like great customer service!
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My Previous TripsAKL Jambo April/May 2017--SSR/OKW Sept/Oct 2016 --AKL Kidani May 2016 -- Polynesian Village Resort May 2015 -- OKW/Magic December 2014 -- AKL Jambo House October 2014 -- VWL May 2014--SSR October 2013--AKL/Kidani June 2013--CBR October 2012--BWI June 2012--AKV Jambo House/Kidani Village June 2011 -- November 2010 Beach Club -- June 2010 Beach Club -- October 2009 CBR and Gaylord Palms -- June 2009 AKV/Kidani Village -- June 2008 VWL --June 2007 OKW--June 2006 Disney Wonder/SSR -- June 2005 SSR -- June 2004 VWL -- June 2003 AKL -- August 1997 Off Property -- March 1980 Cocoa Beach
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Old 07-12-2015, 07:20 AM   #9
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It's always great when something like that happens. Enjoy the extra money.
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Old 07-12-2015, 06:15 PM   #10
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I love Marriott properties. I have always been compensated when things didn't go perfectly. No questions asked but a reduction to the bill for compensate me for any inconvenience.

I have learned I can always stay at Marriott or Hilton Properties and get what I paid for-never anything less.
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