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Old 05-14-2013, 05:00 PM   #1
disneywithoutkids
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Disney may have a PR issue

It looks from the article linked below that someone has figured out a way to profit from Disney's somewhat unquestioned accommodations for handicapped guests. I wonder what they might do to limit the use of these accommodations just because some have figured out how to abuse them.


Wealthy Manhattan moms hire handicapped tour guides to bypass lines at Disney World - NYPOST.com
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Old 05-14-2013, 05:41 PM   #2
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There is a thread going in the parks touring forum about this. I don't think it's a PR problem for disney, I think it's a PR problem for the company and losers doing this if true. Disney can only so so much under the law to be accommodating. It's not their fault there are people out there with no morals apparently.
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Old 05-14-2013, 06:13 PM   #3
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Originally Posted by kellensmom View Post
There is a thread going in the parks touring forum about this. I don't think it's a PR problem for disney, I think it's a PR problem for the company and losers doing this if true. Disney can only so so much under the law to be accommodating. It's not their fault there are people out there with no morals apparently.




I agree, this is definitely not a PR issue for Disney, but for the tour company who is accused of doing this. There are laws out there to protect the privacy of guests, which is why Disney does not question people when they try to obtain a GAC. It's hardly their problem that there are people who lack morals and would obtain one fraudulently.
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Old 05-14-2013, 06:56 PM   #4
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There are laws out there to protect the privacy of guests, which is why Disney does not question people when they try to obtain a GAC. It's hardly there problem that there are people who lack morals and would obtain one fraudulently.
If you're speaking of HIPAA, that only applies to medical facilities, not public venues like WDW. WDW would be well within their rights to ask for proof of what accommodations each guest needs. Maybe not what is wrong with them, but to say that without a physician's note (on his/her letterhead/prescription pad), they will not be able to accommodate special requests.
Maybe they should start asking for some proof that people are together, but that could be a nightmare.
More likely, now that this has come to light - WDW could find out who the people are who are selling their services and let them know they are not welcome to continue this service.
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Old 05-14-2013, 07:17 PM   #5
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If you're speaking of HIPAA, that only applies to medical facilities, not public venues like WDW. WDW would be well within their rights to ask for proof of what accommodations each guest needs. Maybe not what is wrong with them, but to say that without a physician's note (on his/her letterhead/prescription pad), they will not be able to accommodate special requests.
Maybe they should start asking for some proof that people are together, but that could be a nightmare.
More likely, now that this has come to light - WDW could find out who the people are who are selling their services and let them know they are not welcome to continue this service.
I was thinking of ADA laws, actually. I've seen it mentioned before that under those, Disney cannot ask for proof of a disability.

I agree, that Disney now should crack down on those people who are selling these services, but that would be a hard thing to enforce when people get to the parks. I'm sure they look like a group of people traveling together, rather than standing out as a tour group.
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Old 05-15-2013, 09:42 PM   #6
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Disney does such a wonderful job of accommodating handicapped guests that I can't see them letting a few fradulent individuals affect their policies.
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Old 05-18-2013, 11:44 PM   #7
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Disney does such a wonderful job of accommodating handicapped guests that I can't see them letting a few fradulent individuals affect their policies.
I hope that is true. for that.
Lots of love and positive thoughts for everyone ELSE who can enjoy the GAC and use it properly.
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Old 05-21-2013, 10:19 PM   #8
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While these people are SLUGS who should be ashamed of themselves for abusing the system like that, I think Disney is totally right in it's good faith policy when it comes to GACs. I think it's far better that some people who abuse the system slip through, as long as it means that every man, woman, and child with a genuine disability gets the consideration they need-- without having to be hassled about their disability. People with invisible disabilities often get looked at askance because there's no evident sign of their different needs and it would be a bummer to have to deal with that on a Disney vacation.

Sorry, I'll dismount my soapbox now. This one hits a little close to home.

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Old 05-22-2013, 12:09 AM   #9
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The next thing you know these rich parents will do is rent a scooter and a fake cast for their kids and request a GAC card. So sad.
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