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Forums Closed
As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 01-14-2013, 11:21 AM   #1
JKnott17
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I Love Parks Merchandise Customer Service

Back in November, Abby bought herself a Mickey birthstone pendant necklace with some of her souvenir money. She was so excited and loved it so much, so imagine her dissappointment when it broke just few short weeks after we returned home from our trip I emailed the park merchandise people, and though it took a long time to hear something back (I did get a warning email back saying that it may take some time, they were experiencing a high volume of emails - probably because of the Holidays), I did finally get a response and the CM was very helpful in helping me located a new necklace for Abby. It arrived today, free of charge! Abby is going to be so happy when she gets home from school today It's this level of service that will keep me coming back to Disney time and time again!
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My first TR:A Very Merry SurpriseHere we go again: Goin' Down the Bayou Our Anniversary Trip: Happy 10 Years

My Countdown Counting down to: Our Second Cruise
Sailing away on the Dream!
My PassPorter Bookshelf
My Previous TripsYearly trips to WDW as a child with my family (1982 - 1989), WDW/Universal 1992, Senior Class Trip to WDW June 1994, WDW 2001, First Family Trip with my girls 2009, First MNSSHP October 2010, First MVMCP November 2011, POR November 2012, POR and our first cruise on the Dream August 2013
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Old 01-14-2013, 11:26 AM   #2
lexiemom
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Disney!
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Old 01-14-2013, 01:08 PM   #3
chezp
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That's great service!
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Relaxing on board the Magic. The trip report for our back-to-back cruises on the Disney Magic has started!
My Countdown Counting down to: 2019
Happy New Year!
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My Previous Trips21 trips to WDW, 6 to Disneyland in California, 9 to Disneyland Paris, 1 to Hong Kong Disneyland, 1 to Tokyo Disney, 1 to Aulani, 1 to Hilton Head, 2 to Vero Beach and 13 Disney cruises on the Magic, Wonder, Dream and Fantasy
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Old 01-14-2013, 01:20 PM   #4
Coreada
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I've recently had a "we're going to make this right!" experience with Disney, and they are stellar when it comes to solving guests' problems.
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Best Disney moment: Stitch proposed to me, recognized me years later, and tried to end a Meet & Greet by waving bye to the line & leading me away!
My Previous TripsWDW - 1972 as a toddler; 1974; 1987; 1994; 1996; 2000; 2003; 2005; 2008; 2009; 2013; and 2018!
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Old 01-14-2013, 03:13 PM   #5
JoanneS
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I hope Abby enjoys her necklace. I'm glad you had a good experience with customer service
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Rico: He's not a mutt, he's a "Designer Breed."
My Countdown Counting down to: Its all about the Food and Wine
Tasting it All
My Previous TripsWDW Nov 1987, offsite WDW-April 2007, AS-Movies WDW-Dec. 2007, Contemporary WDW-Jan. 2009, Caribbean Beach WDW-April 2009, AS-Music Family Suites WDW-Dec. 2009, Port Orleans French Quarter WDW-May 2010, Boardwalk Inn WDW-Nov. 2010, Animal Kingdom Lodge WDW-Jan. 2011, Port Orleans Riverside/Polynesian WDW-Oct. 2011, Pop Century WDW - Jan. 2012, Wilderness Lodge WDW - Jan. 2013, Art of Animation and Yacht Club WDW - Oct. 2013, Coronado Springs WDW- Jan. 2014, All Star Sports WDW - Jan. 2015, Grand Floridian WDW - Dec. 2015, Beach Club Resort
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Old 01-14-2013, 03:35 PM   #6
dutchdisneyfamily
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You are right, that's why we keep going back. I'm so glad you had such a good experience!
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My Countdown Counting down to: Disney World!
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My Previous TripsWDW Nov. 1988, DL Dec. 2006, WDW June 2010, WDW June 2013, WDW November 2015, WDW June 2016, August 2016, WDW June 2017
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Old 01-14-2013, 07:08 PM   #7
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Glad to hear you had a great experience!
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My Countdown Counting down to: That Big Birthday Trip!
Hooray!! We're finally here!!
My Previous TripsWDW 1970's w/ parents offsite, WDW 1998 Dixie Landings, WDW 2002 CBR, WDW 2005 POP honeymoon, gg AKV 2010, SSR March 2011, AKV August 2011, CSR April 2012, DCL Magic August 2012, AKV July 2013, POP Sept 2013, AKV June 2014, DCL Fantasy August 2015. AKV July 2016
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Old 01-14-2013, 07:45 PM   #8
dolphin041599
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So glad you got it replaced.
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My Previous TripsSeptember 26, 2004 - CBR/Disney Wonder (Land and Sea Package); March 28- April 4, 2009 - POP Century/WDW - Celebrating Munchkin's 10th Birthday; October 8 - 12, 2010 - Howard Johnson Disneyland, CA; June 5 - 12, 2013 - Beach Club/WDW; December 19 - 26, 2015 - Coronado Springs; March 29 - April 2, 2016 - Port Orleans - Riverside - Royal Room; March 15 - 26, 2017 - Port Orleans French Quarter, Disney Fantasy Cruise and Polynesian; December 16 - 20, 2017 - Disneyland, Paradise Pier
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Old 01-14-2013, 10:29 PM   #9
OneLittleSpark
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That is awesome! Glad Abby will be able to enjoy her necklace again.
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My Countdown Counting down to: Back to School
Bu-bye!
My Previous TripsWDW off property 9/1989- as a kid; WDW POP 3/2005-w/extended family; WDW MNSSHP POP 9/2009-w/family and mom; WDW MNSSHP POP 9/2010- w/ mom girls trip; WDW POP 9/2011-1st family trip alone; WDW MVMCP POP 11/2012- First meeting with Dana for FINI2;
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Old 01-14-2013, 10:37 PM   #10
MollyB
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We had a nice experience as well with a snow globe that broke on the way home. This is one of the reasons I love Disney!
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Have a magical day!
Molly
My Countdown Counting down to: WDW Yacht Club Moms Only!
I'm at Walt Disney World!
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My Previous TripsDCL DREAM 2014, WDW Pop Century March 2014, DCL MAGIC March 2014, DisneyLand 2013,WDW Port Orleans Riverside 2013, WDW Beach Club 2012, DCL Dream 2011, WDW at Beach Club 2010, WDW 2008, WDW 2006 and WDW 1995 (twice!)
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Old 01-14-2013, 10:41 PM   #11
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Lisa Co-Guide to Sharing the Adventure: Disney World Trip Reports
My Countdown Counting down to: Annual Trip Home!
My PassPorter Bookshelf
My Previous TripsCSR April 2016; BCV August 2015; SSR April 2015; AKL & AoA June/July 2014; POP September 2013; POP August 2013; AKL & BLT June/July 2013; POR December 2012; SSR October 2012; SSR July 2011; BWV May 2011; SSR July/Aug 2010; WL & SSR July 2009; SSR July 2008; OKW August 2007; OKW May 2007; SSR October 2006; SSR June 2006; OKW December 2005; CS September 2005; OKW July 2005; SSR October 2004; POP June 2004; ASMV April 2004; BWV October 2003
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