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Old 09-24-2012, 12:43 PM   #1
kcooley
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Attaining CC Status

Just a poll of sorts. My wife and I are Gold CC members with 6 cruises under our belts. We have 2 B2B in January that will put us at 8 total. The catch is, we will have 49 nights on-board at that point (we currently have 42).

My question is, how many people attain Platinum by doing 10 3-night cruises instead of 10 longer cruises? We had table mates on our last cruise that were Platinum because they did a bunch of 3 night cruises just to stack the deck toward status. Hmm, we've sailed 42 nights and are only just now Gold and they've sailed 30 and are enjoying the Platinum perks.

Airlines reward loyalty by either miles flown or segments flown (Delta for instance). So, those who don't do long-haul flights but fly multiple segments still get status. As far as DCL, those of us who have spent many more nights on the ships than some Platinums won't see that status for a while. In theory, you could sail 110 days in a Cat T or something and only just make platinum (10 11-night Med cruises for instance) vs the person who sails 10 3-nighters in an Inside State Room and gets the perks. They spend much less money and much less time on-board but get the status.

What gives? How many people have Platinum status based mostly (if not totally) on 3-night cruises?
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Old 09-24-2012, 12:46 PM   #2
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I must admit this has crossed my mind too, especially as when we sailed with P&O, membershipof their equivalent club was done either by the nubmer of the cruises you'd done with them or the number of nights you'd spent on board, which did seem fairer to me.
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Old 09-24-2012, 12:58 PM   #3
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I emailed DCL and their response was, "We set up the program based on customer feedback." I hear that a lot - from both DCL and DVC - but as yet to talk to a person who has given feedback on this or any other issue where a decision was based on "Customer Feedback".
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Old 09-24-2012, 01:33 PM   #4
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I just completed my 3rd cruise, but have sailed a total of 25 nights. I agree that a total of nights sailed should count for advancement rather than total number of cruises! I only like the longer cruises, so will probably never get platinum.
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Old 09-24-2012, 04:03 PM   #5
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I agree! DH and I considered taking a 3 night and a 4 night back to back to bump us up a level. However it just wasn't worth it after considering it more carefully. We just prefer the longer cruises when we can.
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Old 09-24-2012, 07:13 PM   #6
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I hear this a lot from different guest. I know some who have made it to Platinum status and have only sailed the 3 night cruises. I know guest who have done the longer cruises and have 28 nights onboard and are still silver.

I am currently at 107 nights onboard and will be added 14 more nights shortly. At first I was excited about the extra perks. I have noticed on the last 2 cruises they have cut back on the perks. Which is a disppointment. The Castaway Club perks I enjoy now are the early boarding group and the 10 percent off in the shops. I have so many Castaway Club repeat gifts I don't know what to do with them. I am glad they changed them to the blue backpacks but I already have 5 of those.

Many cruise lines do base it on number of nights sailed. Royal Caribbean’s program is based on nights. Plus if you are in a suite you get double credits.

They do base a lot on guest feedback . Anyone who wants to comment to DCL about this should send them an email.
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Old 09-24-2012, 07:24 PM   #7
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The perk I really care about is the extended time frame for booking Palo and Remy, etc.
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Old 09-24-2012, 07:29 PM   #8
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I'm completely sympathetic to the idea of rewarding length of travel as well as number of cruises (though at this point, I'm Platinum no matter how you'd add it up ). DCL (and Disney overall) has always leaned towards minimal rewards - the creation of three levels of membership is the last thing they did in response to "guest feedback," and it was a long time in coming. I'm not overly optimistic about a change, but change is unlikely unless they hear from a significant number of cruisers.

Bottom line for Disney when they created Silver/Gold/Platinum was that their frequent cruisers were threatening to take their business elsewhere. While I hear a fair amount of complaining about Castaway Club (especially from those of us with way too many duplicate "gifts), I'm not sure if folks are willing to jump ship over the things they/we are unhappy about, and that's what's going to matter to Disney.
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Old 09-24-2012, 08:43 PM   #9
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I was over on the cruise critic boards awhile ago and someone had the same complaint about Carnival. It does seem unfair. Disney should have plenty of merchandise in stock to change the "gifts" for repeat cruisers no matter what level.
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Old 09-24-2012, 10:32 PM   #10
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Good point about feedback, Dave. I don't know why I forgot to put this concern on my comment card at the end of my last cruise, but I will definitely write to them.
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Old 09-24-2012, 11:14 PM   #11
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For those that may want to email DCL: dcl.guest.communications@disneycruise.com
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Old 09-26-2012, 06:46 AM   #12
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I agree that a total of nights sailed and stateroom cat should count for advancement in addition to numbers of cruise. As similar to several mileage programs. We are gold/platinum at AA mostly due to longer flights rather them number of segments. At their program you can upgrade by either mileage (boost by flying in exec or first) and segments.
We don't have many nights at DCL, we're going to reach 21 nights in Dec - we prefer 7 nights rather shorter cruises, and we are still silver, all in verandah staterooms. We plan to reach gold next year.
However it bother me a little the notion that someone with a bit more (30 nights) might be already platinum.
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Old 09-26-2012, 10:00 PM   #13
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I agree that DCL should look at days on board in addition to number of sailings. We did the Med and Baltic cruises (about 22 days on board) and a couple of shorter sailings (30+ days on board total) and we are just finally at Gold level for our cruise in November. I too will try to remember to mention this on my comment card on the ship.
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Old 09-26-2012, 10:27 PM   #14
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Thought we were the only ones who felt this way!!! Have already sent an email to Disney - hope it does some good!
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Old 09-27-2012, 02:54 PM   #15
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I just sent in an e-mail to DCL. I will let you know if I receive a response.
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