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Old 02-24-2012, 11:03 PM   #16
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On both coasts the Disney policy is that guests must provide for their needs such as rollators, wheelchairs, and scooters. His best bet is a scooter and second is the wheelchair. The GAC would help him avoid stairs. He can sit in line with the family while sitting in his scooter. Disney is not giving him a GAC to avoid standing in line and will tell him that he needs a chair or scooter.

Legally speaking: Disney cannot ask for a doctor's note or specifics on a guest's needs usually. Just say he needs to avoid stairs and cannot stand for long periods of time. They do not care if it is from injuries, diabetes or genetic defects. They are only trying to find the best solution for a guest.

Most of the people posting here if not all have had medical conditions that affect their Disney trips. We speak from experience. I went to DLR with a friend who was sun sensitive, have gone with Mom who was diabetic and in a wheelchair, and have traveled across America using a scooter or wheelchair. Wheelchairs are very very hard on the people pushing the person. I have had to sit on the ground in line at DLR because I had no other way to get through the lines than wait like everyone else.
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Old 02-24-2012, 11:19 PM   #17
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On both coasts the Disney policy is that guests must provide for their needs such as rollators, wheelchairs, and scooters. His best bet is a scooter and second is the wheelchair. The GAC would help him avoid stairs. He can sit in line with the family while sitting in his scooter. Disney is not giving him a GAC to avoid standing in line and will tell him that he needs a chair or scooter.
.

I'm confused, Are you saying that Disney will MAKE him get a wheelchair or scooter.. it's not his discretion?? that doesn't seem to make sense that they will tell him to get a scooter.. seems it should be up to the guest
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Old 02-25-2012, 12:27 AM   #18
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No I think what she is trying to say is that just because he can't stand for long periods they would suggest a scooter because a GAC unless stamped "alternate entrance" you will still be required to go through normal lines. Most rides are wheelchair accessible so no need to wait at other entrance unless there is a health reason for it. If he had issues with being in a crowded group for too long of a period, or children with Autism etc, they may suggest he use different entrance then wait for your turn.
I get a GAC and use my scooter, I have many health issues including panic attacks and social anxiety disorder so I get the stamp and if I am having a "BAD" day I use it if not I wait in line. I never know from day to day. I have trouble standing and sitting for long periods as well and DH will drive scooter to let me stretch.
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Old 02-25-2012, 05:21 AM   #19
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I'm confused, Are you saying that Disney will MAKE him get a wheelchair or scooter.. it's not his discretion?? that doesn't seem to make sense that they will tell him to get a scooter.. seems it should be up to the guest
Guests With Disabilities | Plain Text | Walt Disney World Resort FOR GUESTS WITH DISABILITIES AT WALT DISNEY WORLD
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Some Guests may be concerned that they do not have the stamina to wait in Walt Disney World attraction queues. We strongly suggest these Guests consider using a wheelchair, personal scooter or Electric Convenience Vehicle (ECV), as the distance between the attractions is much greater than the length of the queues.
On both coasts that is what Disney says. Disney will try very hard to make rides accessible such as the line and special cars at Toy Story Mania and they let disabled guests use exits on old rides like Dumbo at Disneyland. However Disney expects guests to bring their own mobility device or rent one onsite if they cannot stand for a long period of time or walk long distances.

It is only a suggestion. Disney will not force a guest to use a walker or wheelchair.
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Old 02-25-2012, 07:44 AM   #20
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As others have said, the GAC can be stamped with "use alternate entrance". Then you all stay together in the line. You do not need a doctors note. You just tell them what he needs. I would suggest getting the GAC regardless of whether or not you use it. Have it just in case. Then if he needs it it is there. It only takes a few minutes to get it and then you don't have to worry about it any more.
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Old 02-27-2012, 04:34 AM   #21
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That wouldn't work as he couldn't push it with his rotator cuff ( at least the way it is present day) by April it should be better ( we hope) but I think he's still going to be having arm strength issues.



see, that's what we're unsure of.. will he really need to do that? I would think it will be helpful for him as standing still bothers his legs.. he needs to be constantly moving them or he'll freeze up..

Will we need to bring a note from his doctor or would any of the numerous medical forms/print outs (FMLA paper etc) stating his medical conditions he has work?.. We are currently without health insurance due to his employer not offering him cobra when he went on short term disability & thry let his benefits lapse without telling him. (they are working on getting the matter fixed as his employer dropped the ball BIG TIME~ long story) & I'd hate to pay out of pocket to get a note from the doctor just for a GAC.

His ortho doctor could probably write one up as Jim sees him monthly.

So sorry for sounding so dumb on this but we've never needed anything like this & I just want him to have a good pain free ( or at least not more painful) time & not have any set backs on getting back to work (In May, fingers crossed)
I'm just checking in quickly and I see lots of good advice here.

You and your family have been though SO much lately. I think you deserve a trip for some magic.

I'm rushing here, so I may have missed something but a question ... if it were a perfect world, what accommodation would be needed to help this trip? It sounds like the wheelchair has some problems. You could get the GAC that stamps the time that others are standing in line and return at that time, so he can keep walking around. Would that be more like it?
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Old 02-27-2012, 04:47 AM   #22
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Disney does not require any "proof" for a GAC card, you just need to tell them what accommodations are necessary. When you go to guest services to get the card, just let them know what you need--if it means not standing in long lines, somewhere to sit while waiting in line, or something else just let them know and Disney will write you a GAC to fit your needs! Good luck
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Old 02-27-2012, 06:00 AM   #23
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I'm just checking in quickly and I see lots of good advice here.

You and your family have been though SO much lately. I think you deserve a trip for some magic.

I'm rushing here, so I may have missed something but a question ... if it were a perfect world, what accommodation would be needed to help this trip? It sounds like the wheelchair has some problems. You could get the GAC that stamps the time that others are standing in line and return at that time, so he can keep walking around. Would that be more like it?
Yes, that would probably work the best.. It's the standing still that really flares the neuropathy up...

I'm of the opinion, we go to guest services & get a GAC as an 'in case' he needs it.. I know Jim & he will try to tough it out as long as possible but it would be nice to just have it in case he's got a problem.. especially later in the trip & closer to DS2 band marching... I want him to be able to enjoy watching Brendan & not be in more constant pain ... that & the fact that the more pain he's in the crabbier/moodier he gets so I want these 'accommodations' for me & DD as well..
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Old 02-27-2012, 11:22 PM   #24
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Customer services is not allowed to ask you (or your DH) what your problem is. They can only ask what accommodations you need. Tell them what you've put here - he can't sit for long periods, and can't stand for long periods, that being in an alternative place he can pace may be better.

Yes, the resorts all have wheelchairs you can borrow. We've done that a few times and let me tell you - those are the WORST wheelchairs anywhere! And I did a lot of my clinicals at the county hospital (a real hole), where they still have wheelchairs I think are from the 30s! If you borrow or rent a wheelchair, be prepared for sore hands, blisters on your feet, and feeling exhausted. It's not easy pushing a person around WDW - it is NOT an even surfaced place! Think of the hills and rises in EPCOT and you'll get the idea.
Run the numbers for scooter rental, from both an off-site supplier and from WDW. Keep in mind: the WDW scooters are in park only, they are also first come, first serve - and they are S...L...O....W..... as all get out. Off site scooters - use everywhere, faster, more maneuverable, don't break down as often (in our experience), and frankly - better looking and easier to find in the "parking" areas.
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Old 02-28-2012, 12:05 AM   #25
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I know Scootarama can get you a scooter pretty fast if you decide you need one, Bring the phone # to the scooter rental places just in case he decided to get one..
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Old 02-28-2012, 11:44 PM   #26
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Yes, that would probably work the best.. It's the standing still that really flares the neuropathy up...

I'm of the opinion, we go to guest services & get a GAC as an 'in case' he needs it.. I know Jim & he will try to tough it out as long as possible but it would be nice to just have it in case he's got a problem.. especially later in the trip & closer to DS2 band marching... I want him to be able to enjoy watching Brendan & not be in more constant pain ... that & the fact that the more pain he's in the crabbier/moodier he gets so I want these 'accommodations' for me & DD as well..
So I would go with that. You can either wait in the alternate waiting area which should have a bench so he could sit or stand as he needs or you can walk around. Getting wheels and allowing him to stand and sit as needed would be a second solution you MIGHT want to consider if his legs could give out during distance, though. There is SO much to consider, but safety is first.
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Old 02-29-2012, 09:14 PM   #27
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Many alternate areas do not have a place to sit (or if they do, there is no guarantee there don't be someone lready seated there).
A Guest Assistance Card won't usually shorten the distance walked, so if distance is a problem, a wheelchair, EVC or some other mobility device that lets him sit when he needs to will be your best bet.
There are also attractions that involve a period of standing for everyone unless they have brought a seat with them.
Examples would be shows, like Mickey's Philharmagic and Laugh Floor where guests stand in a series of holding areas waiting for the next show.
The other type of attractions where everyone stands for a while are rides that have a preshow. Examples of those would be Test Track and Soarin'. Guests are let into the preshow area in 'batches'. While the CMs are gathering another batch of guests, the waiting guests are standing.
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Old 02-29-2012, 10:02 PM   #28
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Exactly why l like having my scooter, gives me a seat in ques with lots of waiting.
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Old 03-01-2012, 02:12 AM   #29
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Exactly why l like having my scooter, gives me a seat in ques with lots of waiting.
I remember when my shoes hurt my ankles and your scooter gave me a welcome place to sit as well. I'd have been in BIG trouble without it.
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Old 03-15-2012, 11:06 AM   #30
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Please allow me to give a piece of advice. I mean to help, not upset you.

I fought using a scooter for a few years. I needed one, but being TOUGH was much more important to me. Tough would show how strong I was!

I was WRONG - WRONG - WRONG!!! Once I finally "gave in" - I realized what a fool I had been. I could have saved myself a LOT of pain. I could have saved my family a LOT of grief. I could have ENJOYED Disney a LOT more if I had stopped being so bull-headed about scooter use.

Now - with my own scooter - I am able to do parades with my Drum Corps (mellophone bugle) and I can do EVERYTHING at Disney that I thought I couldn't do any longer.

I go for "walks" with my family - my favorite thing to do - but I'm on a scooter now. It sure beats sitting in the motel room WISHING I could be WITH THEM!

Please ask your DH to reconsider. Please. Thank you for reading this
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