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Old 01-09-2012, 09:03 PM   #16
shnewell
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Quote:
Originally Posted by HiddenMickey View Post
Those of you who are owners of DVC should encourage management to set up a "food drop" at each resort for unused foods to send to the local food bank or homeless shelter. We belong to a Marriott timeshare in HHI. In the last couple years, they and the other timeshares on the island started just this type of thing to keep good food from being thrown away and going to a good cause. You have to take it to a drop off area there (but most people have their own cars when on HHI) before you leave....but it's worth taking that little bit of time.
I sent an email to DVC via their website today. I'll let you know what I hear back from them.
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Old 01-11-2012, 08:38 PM   #17
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This is great! I always wondered when we left unopened food what happened to it, and now I feel better that mousekeeping/bell services were able to use it.
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Old 01-12-2012, 12:02 PM   #18
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I got a very generic reply from Member Services yesterday. Here is my original email and their reply follows:

We just returned from a magical stay at the Beach Club Villas over the
Christmas holiday. This was our first stay that was sufficiently long
that it made sense to order groceries for our villa. At the end of our
vacation, however, we ended up with quite a bit of leftover food and
beverage, a good portion of which was still unopened.

I wondered what would happen to this food after our departure. And it
occurred to me that it would be wonderful if DVC provided a drop box or
other collection location so that leftover, unopened packages of food
and drink could be donated to a local food bank or charity that
addresses hunger in the Orlando community (and the other communities
where DVC resorts exist). I'm sure I'm not the first to come up with
this idea, but I thought I would write to let DVC know that there are
members with an interest in this.



************************************************** ****************

Dear Shayne,

Thank you for contacting DISNEY VACATION CLUB®.

I appreciate you taking the time to share your thoughts with us. The
feedback we receive from our Members is very important to us as it lets
us know what we are doing right and what we can do better. As we strive
to improve the benefits and services we provide to our Members, we are
constantly evaluating our operation. You may be assured your input will
be taken seriously.

Please let us know if we can be of any further assistance.

Sincerely,
Larry

Member Services | Online Communications
DISNEY VACATION CLUB
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Old 01-12-2012, 01:40 PM   #19
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I don't think that reply tells you anything....
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Old 01-13-2012, 06:38 PM   #20
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I think that was a generic "hey we got your email, but we didn't really read it" response. Can you send me the address you sent your letter to? PM me if you want. I'll send a letter too - and ask them to not send a generic reply! Maybe if people keep asking!
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Old 01-13-2012, 07:49 PM   #21
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Originally Posted by HiddenMickey View Post
Those of you who are owners of DVC should encourage management to set up a "food drop" at each resort for unused foods to send to the local food bank or homeless shelter.
Speakign as someone who has had the misfortune of being dependant on both institutions int eh past? THIS IS AN ABSOLUTELY CAPITAL IDEA.
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Old 01-15-2012, 05:04 PM   #22
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I don't think that reply tells you anything....
I completely agree. It seems like a canned response that they would send to anyone who wasn't complaining about something.

Quote:
Originally Posted by tinker_me_happy View Post
I think that was a generic "hey we got your email, but we didn't really read it" response. Can you send me the address you sent your letter to? PM me if you want. I'll send a letter too - and ask them to not send a generic reply! Maybe if people keep asking!
I just sent an email through the dvcmember.com website. The reply came from members@disneyvacationclub.com.
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Old 01-15-2012, 10:46 PM   #23
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DVC was asked about the food bank idea repeatedly in the past and showed no interest in it. They have a lot of their own charitable programs and my sense is that they don't want the hassles involved with collecting, storing and transporting good from all corners of WDW property.

Legal may have put the kibosh on it for their own reasons.

The program does continue to grow and there's a new VP in charge so I guess it's not totally a lost cause. But based upon their prior attitude it will surprise me if they have a change of heart.
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