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Old 07-31-2011, 10:26 AM   #1
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Question GAC Questions

We're traveling to WDW at the end of August. This is the first time we will be requesting a GAC as my DD6 has arthritis and sometimes her knees and ankles swell and lately her back has been hurting. We have rented a stroller because Disney is too much walking for her. We plan to be at MK before opening. Can we get the GAC at Guest Services (GS) outside of the entrance or only GS inside the park? We wouldn't need to use an alternate entrance but she may need to sit to rest her legs. Will they allow her to sit in her stroller in line? She won't need it all the time but possibly at the end of the day. That's the only accomodation we will be asking for. We could hold her in line but she will get heavy and hot. Thanks for your help.
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Old 07-31-2011, 11:52 AM   #2
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I'm not positive about getting outside of the park but I do know you can get it inside at the Town Hall - and as long as there's not a huge line in there it won't take but a couple of minutes to get it. And just explain to them that you need to use the stroller as a wheelchair and that way you shouldn't have any problem at all taking it in the lines that you need to. Good luck.
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Old 07-31-2011, 01:12 PM   #3
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Yes, you can get the GAC at guest services outside the turnstiles. I've done this many times. Ask for a tag for the stroller that identifies it as a handicap device "stroller as wheelchair" and you'll be able to bring the stroller into the regular line or alternate entrance.
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Old 07-31-2011, 06:56 PM   #4
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use the stroller during the day to get from place to place so that she is not in pain at the end of the day from too much walking.

Stroller as a Wheelchair tag is big and obvious. It will let you take the stroller any place that a wheelchair goes including in places like The Land that make you park the stroller outside. Buses and trams must have the child out of the stroller unless the stroller is designated for use on public transportation. GAC and the tag are only for use in the parks.

Sometimes the alternate entrance is better as there are stairs in some lines. Unless you want to carry her up stairs you might be better using the alternate entrance. Talk to cast members as they can usually help you with the best options.
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Old 07-31-2011, 10:13 PM   #5
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You've gotten some great advice already. Definitely make sure to get a "stroller as wheelchair" tag so that your DD can use the stroller through the entire queue. THere are places, like Pirates of the Caribbean and The Land that will require you to leave a stroller outside, but if you have the "Stroller as Wheelchair" tag, then she can stay in the stroller right up to the ride vehicles.
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Old 08-01-2011, 07:07 AM   #6
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Thanks for the advice! I'm glad we can get the GAC outside the entrance so we don't waste park time. I hadn't thought about stairs being in some lines so we will keep that in mind.
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Old 08-04-2011, 10:45 AM   #7
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I just love this community! The answers show up faster than I can check in.

Be sure to stop by with any other questions. :-)
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Old 08-04-2011, 08:08 PM   #8
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2 things:

Guest Relations outside the parks, especially MK, sometimes is very busy with Will Call or other ticket issues. When that happens, they do send people with issues like getting a GAC to Guest Relations inside the park.
That is because the ticket or Will Call items/issues need to be resolved before the guests can enter the park and GAC can be handled after you enter.
Also, just so you are aware, the Guest Relations stations outside the parks are a window in the wall. You talk to the CM thru a small talking hole in the glass. Some people find that a bit intimidating compared with the Guest Relations in the park where you a talking over a desk.

For the stairs in lines, there are few attractions that have them. As long as you are using the stroller as a wheelchair in lines, you will be routed to route and/or boarding areas that avoid the stairs. If you have parked the stroller and she is walking in line, then you will need a GAC that allows use of the handicapped boarding areas.
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Old 08-04-2011, 10:31 PM   #9
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Originally Posted by SueM loves WDW View Post
2 things:

Guest Relations outside the parks, especially MK, sometimes is very busy with Will Call or other ticket issues. When that happens, they do send people with issues like getting a GAC to Guest Relations inside the park.
That is because the ticket or Will Call items/issues need to be resolved before the guests can enter the park and GAC can be handled after you enter.
Also, just so you are aware, the Guest Relations stations outside the parks are a window in the wall. You talk to the CM thru a small talking hole in the glass. Some people find that a bit intimidating compared with the Guest Relations in the park where you a talking over a desk.

For the stairs in lines, there are few attractions that have them. As long as you are using the stroller as a wheelchair in lines, you will be routed to route and/or boarding areas that avoid the stairs. If you have parked the stroller and she is walking in line, then you will need a GAC that allows use of the handicapped boarding areas.
Thank you. Good to know.
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Old 08-05-2011, 08:33 AM   #10
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Thank you. Good to know.
Your welcome.

If you are not using a stroller as a wheelchair, it's also important to know that a GAC will usually not shorten the distance walked in line. Some lines are quite a long distance - for example, it is 1/4 of a mile from the line entrance at Soarin' to the boarding area. Once you have ridden, the distance to get out is the same and using a GAC won't change those distances. There is not seating in lines, but most lines are wheelchair accessible.

Also, most shows 'load' people into a holding/pre show area where guests will wait to go into the theater. As one group of guests walks into the show, the next group of guests is brought into the holding/pre show area. Unless you have a wheelchair or other mobility device, you will not have a seat in most cases. A GAC does not guarantee a seat in those situations and doesn't shorten the wait for the next show.
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Old 09-05-2011, 09:05 AM   #11
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Hello all. I just wanted to thank you for telling me about using the stroller as a wheelchair. We were in Disney last week and got a GAC for that accomodation. That is the only accomodation we asked for and I wouldn't have known about it if it wasn't for you. It definitely helped as my daughter was having trouble with her knees before we even got to Disney. She was able to enjoy touring without putting more stress on her knees.
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Old 09-05-2011, 09:36 AM   #12
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Hello all. I just wanted to thank you for telling me about using the stroller as a wheelchair. We were in Disney last week and got a GAC for that accomodation. That is the only accomodation we asked for and I wouldn't have known about it if it wasn't for you. It definitely helped as my daughter was having trouble with her knees before we even got to Disney. She was able to enjoy touring without putting more stress on her knees.
Thank you for the update. Glad you were helped by the suggestions.
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Old 09-05-2011, 10:01 AM   #13
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Hello all. I just wanted to thank you for telling me about using the stroller as a wheelchair. We were in Disney last week and got a GAC for that accomodation. That is the only accomodation we asked for and I wouldn't have known about it if it wasn't for you. It definitely helped as my daughter was having trouble with her knees before we even got to Disney. She was able to enjoy touring without putting more stress on her knees.
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Old 09-05-2011, 11:46 PM   #14
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Hello all. I just wanted to thank you for telling me about using the stroller as a wheelchair. We were in Disney last week and got a GAC for that accomodation. That is the only accomodation we asked for and I wouldn't have known about it if it wasn't for you. It definitely helped as my daughter was having trouble with her knees before we even got to Disney. She was able to enjoy touring without putting more stress on her knees.

Glad to know you were able to get the info you needed to really enjoy your vacation.
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