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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 10-31-2010, 08:50 AM   #16
mommadjones
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What a nice call. Disney does have the best customer service
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Old 10-31-2010, 09:10 AM   #17
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Great customer service!! Glad your able to get that money back also
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My Previous TripsWDW/Pop Century June 2008-- WDW/AS Movies Thanksgiving 2009-- WDW/Pop Century March 2010-- DCL/Wonder to Alaska May 2011-- WDW/Vaca Home off property Christmas 2012-- WDW/AS Music Christmas 2014
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Old 10-31-2010, 09:41 AM   #18
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Smile

Glad you have gotten such quick and great results. So like Disney to hold a high standard!

So, now you have to plan a return trip, eh?
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My Previous TripsAnimal Kingdom 2018, Beach Club 2018, Coronado Springs 2018, Pop Century 2017, Coronado Springs 2017, WDW and Universal Studios Coronado Springs 2016, Christmas 2015, WDW Animal Kingdom 2015, WDW Coronado Springs 2015, WDW Buena Vista Suites 2015, Disneyland Paris June 2014, Disneyland Paris December 2013, Disneyland Paris October 2013, WDW Buena Vista Suites 2013, WDW Buena Vista Suites 2012, Universal and Disney Offsite 2012, WDW Offsite 2011, WDW Port Orleans 2011, WDW Port Orleans 2010, WDW Port Orleans 2009, WDW PortOrleans 2008 , WDW Offsite 2007, WDW Caribbean Beach 1996
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Old 10-31-2010, 11:59 AM   #19
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Glad to hear Disney made things right.
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My PassPorter Bookshelf <table width=100% height=75 cellspacing=0 cellpadding=0 border=0><tr><td width=86 style='background-image: url(http://www.passporter.com/concierge/ticker/countdown13323-230.png); background-repeat: no-repeat;'><a href='http://www.passporter.com/desk' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=86 border=0></a></td><td align=left style='background-image: url(http://www.passporter.com/forums/club/images/bookshelf/shelf13323.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/forums/club/bookshelf.php?member=13323&name=marisag' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=200 border=0></a></td></tr></table>
My Previous TripsOKW Sept 2013, SSR June 2013, Dream Dec 2011, SSR June 2011, WL and Dream (x2) Jan 2011, Wonder Dec 2010, BLT Sept 2010, AKV Aug 2010, BLT May 2010, YC & BWI Nov 2009, AKV & Wonder Oct 2009, ASM June 2009, OKW Sept 2008, DLH Sept 2008, YC June 2008,Wonder & POR April 2008, Wonder & GF Dec 2007,BC Sept 2007, BWV July 2007, DLH & GC Feb 2007, AKL Oct 2006, POR and YC Aug 2006, SSR Jan 2006, WLV Sept 2005, BWV June 2005, POP and Disney Magic April 2005, OKW Dec 2004, CB Sept 2004, GF and Disney Magic May 2004, 1980-2003 Too Many Too List
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Old 10-31-2010, 09:11 PM   #20
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That is great news!
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Old 10-31-2010, 09:27 PM   #21
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I'm glad it all worked out for you!
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My Countdown Counting down to: Walt Disney World
My PassPorter Bookshelf <table width=100% height=75 cellspacing=0 cellpadding=0 border=0><tr><td width=86 style='background-image: url(http://www.passporter.com/concierge/ticker/countdown22512-659.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/concierge/walt-disney-world-2013-trip659.html' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=86 border=0></a></td><td align=left style='background-image: url(http://www.passporter.com/forums/club/images/bookshelf/shelf22512.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/forums/club/bookshelf.php?member=22512&name=home4us123' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=200 border=0></a></td></tr></table>
My Previous TripsWDW 1988, WDW 1990, Feb. 08. OffSite, August/September 09 Saratoga Springs THV, August/September 2010 POFQ, August/September 2011 Pop Century, August 2013 SSR
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Old 10-31-2010, 10:09 PM   #22
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Glad to hear that it all worked out!
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My Countdown Counting down to: Ireland Summer 2018
It's finally here
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My Previous TripsWDW= March 1990- BC, May 2002- WL (CL), July 2004- POP, Jan 2008- WL, May 2009- POP, Jan 2011- Poly, May 2012- WL/POR, Dec 2016-AKL (CL); DLR= May 2005- day trip, July 2014- off site
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Old 11-01-2010, 09:31 AM   #23
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Glad it worked out for you!
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My Previous TripsAUG '16 - POFQ, APR '12 - POFQ, JUL '10 - DL, AUG '09 - DCL Western, AUG '08 - POFQ/BC, AUG '06 - AKL/BC/DisneyWonder/Poly, DEC '05 - AKL, APR '05 - AKL/BC, DEC '04 - AKL, MAY '04 - AKL/BC, MAY '03 - WL/BC, MAY '98 -offsite, MAY '94 - BC, AUG '85 - Poly, AUG '83 - Poly, AUG '81 - Poly, JUL '79 - World Inn, JUL '76 - World Inn
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Old 11-01-2010, 04:04 PM   #24
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I do remember the story and so glad that it all worked out for you. Disney is so wonderful no one wants a bad experience there but things happen and in your case, they redeemed themselves. Congrats!
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Old 11-07-2010, 08:54 AM   #25
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That's great! Glad they responded to you and made things right!
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Old 11-08-2010, 09:50 AM   #26
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Sounds like a great response. I'm glad you let them know.
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Old 11-08-2010, 11:26 AM   #27
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Glad it worked out for you!
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Relaxing on my cruise
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