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Go Back   PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums > PassPorter Universe: General Trip Planning and Discussion > Vacationing Your Way: Your Special Needs
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Old 05-31-2010, 12:46 PM   #1
mmsportsmom
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Reservation for handicap accessible room?

What # do you call if you need handicap accessible rooms? Do you call the main reservation # to book and just request a handicap accessible room? Or do you call the special needs number to book your room/package? Thanks!
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Old 05-31-2010, 02:58 PM   #2
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Call the regular # & they will set you up & also have a special needs person call you with questions if you need something beyond what is standard with the room..
you can go here Special Needs Requests | Walt Disney World Resort
& do it online also..
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Old 05-31-2010, 05:11 PM   #3
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make sure that you explain exactly what you need - for example, there are rooms with roll in showers and ones with handrails - both are wheelchair accessible.

Some accessible rooms are not on the ground floor, which concerns some people...

I called and checked the reservations like once a month, just to be sure!!!
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Old 05-31-2010, 05:56 PM   #4
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When you call to make your reservation just call the regular number and let them know you need an accessible room. They will then get you in contact with the Special Needs people that you need to speak with. I agree that calling to double check prior to check in is a good thing. We reserved a handicap accessible room and then I called about 5 days prior to our arrival and "verified" that we had an accessible room.
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Old 05-31-2010, 08:25 PM   #5
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Looks like that one question has been answered. Be sure to let us know if there are any other questions!
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Old 05-31-2010, 10:50 PM   #6
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Thanks everyone! My mom always goes to WDW with us, my Dad sometimes. In the past they have been ok in regular rooms. Hopefully they will go on our next trip, they will be 73 and 75! I think a walk in shower would be better so they dont have to step over a tub wall and risk falling. They both are unsteady at times. And first floor rooms would be so much easier with ECV and wheelchair. Glad to know how to call and what to ask for!
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