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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 03-13-2010, 03:14 PM   #1
Carrie_10k
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MIA Passporter or Overly Anxious Planner?

Hi. I ordered the Passorter 2010 refill kit last Monday. I got confirmation on the store site, as well as via e-mail from Passporter and an e-mail from Paypal saying my order had been completed. I believe that the Passporter e-mail said something along the line that my order would be reviewed by someone and that I'd hear word in 24 hours when it would be shipped.

After a few days of not hearing anything further, I e-mailed orders@passorter.com and inquired about it. That was Thursday (I think) but I have still not heard anything back. Normally I wouldn't be too concerned just yet, but since I was told when I bought the refill kit to expect that second confirmation of shipment e-mail in about one business day, it got me thinking.

I went ahead and made my reservations for WDW, and am now itching to do the little detail planning...my favorite part. I am just curious if I should be concerned or if this wait for confirmation is normal? TIA for any enlightenment you can shed!

P.S. In case Dave and Jennifer see this, I just want to add: I have "sold" countless copies of Passporter over the last few years to friends and family simply because I won't shut up about how awesome they are. Thanks to you and everyone else involved for obviously working hard in putting it together so that we can play hard! I literally would be lost at WDW without it.
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Old 03-13-2010, 03:34 PM   #2
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You can call the office at 734-332-7801 and check on the status of your order as well. If you just ordered last Monday, when it arrives would depend on the type of shipping you chose. If you chose Media Mail (the least expensive option) you almost certainly would not have received it yet.
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Old 03-13-2010, 03:57 PM   #3
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Oh no, I didn't think I'd *receive* it yet. I did choose Media Mail and I know it will take two weeks or so to ship due to that. Like I said, I hadn't gotten the second confirmation e-mail that I was told to be on the lookout for within 24 hours after the first, so I was starting to wonder if I should be worried that it didn't *get* sent at all.

So funny, the office phone number...I moved from that area code to Key West, FL over two years ago, but have been too lazy to change my cell #. I guess it will be a local call for me. lol
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Old 03-13-2010, 04:36 PM   #4
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I hope you get it soon!
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Old 03-15-2010, 11:15 AM   #5
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I called the number you gave, Sara...spoke to a very helpful man and found out that my Passporter did actually ship, despite not getting a confirmation of that. In fact, not only did it ship, but it is scheduled "Out for Delivery" TODAY, much earlier than I anticipated. I am so excited that I can barely stand it! LOVE me some Passporter.

Thanks for all of your help.
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Old 03-15-2010, 12:10 PM   #6
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It will be there before you know it. have fun reading and planning
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Old 03-16-2010, 10:23 AM   #7
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That helpful man would be our awesome Chad, most likely. I remember hearing your call come through while I was working at my desk nearby.
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Old 03-16-2010, 01:43 PM   #8
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It was Chad, Jennifer. Please thank him for me; he was fantastic. And can I say...so is this 2010 edition!! The glossy pages help because I am practically salivating all over it. I've barely slept since it arrived. ;D
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Old 03-16-2010, 01:45 PM   #9
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Thats great news Carrie! I'm glad your order arrived! Have fun planning and be sure to come back and visit with us!
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