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Old 04-27-2008, 03:46 PM   #1
CJDrew's Mom
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Photopass - missing pictures?

I just input my photopass card and there are some pictures missing. The last thing we did before we left yesterday was the Disney Visa Character Meet at Epcot and got some great shots. I went straight to the Camera Center to get my free 5x7 and they weren't on the card, but the cast member said it can take a little while. Since we needed to leave and catch our flight, I just got a 5x7 of another shot on the card. But now I entered it on the photopass site, and they are still not there. Right before we went there, we had a photographer snap some Spaceship Earth shots and those are there, but not the character greet. At the photo center, the cast member did consolidate cards since I had several different ones. Could that have messed things up? I would hate to lose those pictures since we got all of the kids and the whole family with mickey and minnie. Any suggestions?
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Old 04-27-2008, 03:48 PM   #2
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I thought I read somewhere that it could take up to 24 hours for all the photos to upload or download (whichever word they used) for viewing. If I'm wrong, someone with more info will let us know.
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Old 04-27-2008, 03:52 PM   #3
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I lost a card out of my pocket in 2006. If I remember right there is a place on the website where you can tell them where the pics were taken and what day and they will look for them. In my case they couldn't find it but you might try that. Sorry I don't remember the details if is for just lost cards or not.
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Old 04-27-2008, 08:48 PM   #4
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Thanks for the help! I found that form on their website and filled in all of the info about our lost pictures. I really hope they are able to find them! It was the one time we saw Mickey up close. We just didn't have luck finding him in the parks last week except when the line was over an hour long. My 2 year old cried out "Mouse" and laughed and just ran up to him smiling and the photographer got all of it. Of course, it was the one time when I just enjoyed the moment rather than snapping my own pictures too, so I did not get it.
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Old 04-28-2008, 01:47 AM   #5
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I hope they're able to find them. I know we lost a few pictures - maybe only two or three and I think in our case that when the photographer sent them in using our card, maybe it just didn't connect properly, as they're the only ones missing. That maybe what happened in your case.
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Old 04-28-2008, 12:59 PM   #6
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Hope you're able to get the lost pictures!
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Old 04-28-2008, 01:27 PM   #7
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I had some issues with my photopass pictures last Dec and the people at PhotoPass were terrific and worked hard to fix my problem.
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Old 04-28-2008, 01:32 PM   #8
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In 2006 when we got home we had a few missing and even some that were not ours. I filled out that form and they found them and took off the ones that were not ours. I hoped the people that were in ours got them, because they were adorable pics with Cinderella and a little girl in her Cindy dress. Here is some pixie dust in hopes they find them
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Old 04-28-2008, 03:23 PM   #9
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Unhappy

Yep, that happened to us too. We had someone else's pics with their daughter and goofy, but none of ours with goofy. I didn't know you could try and find them. I'll have to try that form now, but who knows with 4 months gone since our trip...
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