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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

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We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 03-05-2008, 08:22 AM   #1
home4us123
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Scrapbooking Scissors

Hello everyone, we just got back from our first family trip to Disney. I bought these adorable Mickey ears scrapbooking scissors from World of Disney in DTD. I got them home and went to use them and they broke into 4 pieces. We couldnt even pry the metal part of the scissors away from each other. Kind of funny but I was wondering if anyone knew where I might be able to get myself another pair online? Thanks in advance for your information. Mindy
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Old 03-05-2008, 10:36 AM   #2
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Before hunting down a new pair, you may want to try contacting Disney about a replacement. I bought a MVMCP tshirt on my last trip that, when washed, the screen print came off. If it hadn't been a limited edition special event product, they would have send me a new shirt. As it was, they did credit my charge card for the purchase.
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Old 03-05-2008, 10:59 AM   #3
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I would check into replacing them first via Disney. But if all else fails, I bought my pair on ebay. They have a couple listed on there right now.
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Old 03-06-2008, 12:18 AM   #4
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I third the recommendation to send them back. Mine have never worked (and darn it, they're cute), so they sit in my pencil basket. Cute, but worthless. My goal is to go to work for WDW merchandise development and get us some rockin' USEFUL scrapping supplies!
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Old 03-06-2008, 07:18 AM   #5
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Call or email Disney and tell them what happened. I feel confident that they will replace them. I bought some plastic glasses at Disney that cracked when I put them in water to wash them - didn't put them in the dishwasher. I emailed Disney and they sent me replacement glasses.
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Old 03-06-2008, 08:56 AM   #6
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Thanks everyone. I will give that a try. I threw them out. I dont know if they will want the scissors or package as I dont have either. Didnt think much of it because they werent to expensive. Oh well I am sure they would have been cute. I havent done any scrapbooking in 2 years since we had our second son. I am getting excited to start again. Saw some cute paper at AC Moore the other day and bought a 2008 book down in Disney a few weeks ago. Guess I will have something to do during nap times. Thanks again everyone. Mindy
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Old 03-06-2008, 10:39 AM   #7
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Does anyone know of a number or email that I can contact Disney. Have been looking but cant find anything. Thanks again.
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Old 03-08-2008, 07:12 AM   #8
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You could start with this email address:

wdw.guest.communications@disneyworld.com

I have a # for WDW Merchandising. I'm not sure if you would need to contact them or customer service, but you could try it and I'm sure they would direct you to the proper department:

(407) 363-6200
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Old 03-08-2008, 11:59 AM   #9
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If you have any of your receipts, I think the number may be on there
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