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Old 07-22-2007, 02:28 PM   #1
disneyfanatic60
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Keeping in Contact with Children Back Home

My husband and I are taking our first cruise over Labor Day. This is our first trip away without our two children (23 & 19). I trust them explicitly, however, I am concerned as a "mom" that I cannot just call and check in. I know they will be fine but I am also looking for some peace of mind as well.

Is there any way they can contact us at all while we are out to sea? I understand DCL has changed and some companies now have cell phone access. I was wondering which companies and how this all works. I know I would have to put international calling on my cell phone. What other charges would one expect to incur? Can you text message and not incur charges assuming you do have service on your cell?

Help this worried Mom put her mind at ease!
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Old 07-22-2007, 04:23 PM   #2
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If DCL has Cellular @ Sea, you can always use that if you have a supported phone. We have AT&T and it worked last year on our Royal Caribbean cruise. Roaming was $2.95 a minute, but text messages were the same price as normal. I also notified AT&T and turned on World Roaming. We didn't use the phones on land for voice, but did send SMS, also at the normal rate. The roaming rate was $1.35 from the Caymans and $.49 from Mexico. AT&T uses GSM. Cellular @ Sea supports GSM and CDMA. This means AT&T, Verizon and T-Mobile. I thought I saw Sprint listed, but I think they are TDMA. Only GSM is supported outside of the US.

WMS: Wireless Maritime Services

It seems to indicate that the service is currently available on the Magic and "coming soon" on the Wonder. But I don't know how old the page is.
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Last edited by dmpyron; 07-22-2007 at 04:40 PM.. Reason: New info
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Old 07-22-2007, 06:55 PM   #3
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While you're at sea your costs are high to contact home, but it can be done (and has been available all along). You can telephone from your stateroom phone, at $6.99 per minute. Cell service may be available on the Wonder by the time you travel - it was added to the Magic first. You won't need international roaming for that. There will undoubtedly be some sort of charge for text messaging, as a third-party company handles the cell service on board. Whether you can use international roaming in your ports of call depends on which ports, and which phone services you use.

If you have your own laptop computer and it's setup for voice, you can phone home using Skype. Then all you have to pay for is the internet service (which is cheaper by the minute than any of the phone services).
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Old 07-23-2007, 06:04 PM   #4
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details on the cellular at sea from this DCL press release:

Disney Cruise Line News - Press Releases

it did give a specific date for the Magic and only says mid-summer for the Wonder. i suspect there's a lot of work involved getting something like this to work with all the machinery on ship. the cellular service will only work inside the stateroom.

Quote:
Guests who choose to use the network will be billed by their cell phone provider and rates will vary according to the carrier's plan. The ship's network will be enabled, while the ship is at sea, allowing guests to make and receive phone calls as well as utilize text messaging, email and other cellular services. While in port, the network will be disabled, allowing guests the ability to access local cell phone providers.
i wonder how flat rate cellular modems are impacted by this.
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Old 07-23-2007, 10:49 PM   #5
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The cellular modems still get charged for roaming. At a pretty stiff rate.

Dave, does DCL port filter for services like Skype?
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Old 07-23-2007, 10:59 PM   #6
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according to the internet section in the 2007 DCL PP, Voice over IP applications are blocked 'reportedly'

and according to deb wills on her site:
Quote:
Skype does NOT work on the ship. I read this from those on the transatlantic cruise so did not bring my headset. I have not heard of anyone with success on Skype, DCL has blocked it.
Med Reader Mailbag #2 (Deb's Digest)
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Old 07-23-2007, 11:06 PM   #7
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I do know that they don't block 110 or 25. I guess I could tunnel my VPN through to home and then Skype from there.
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