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Old 02-08-2007, 08:00 AM   #1
disneydeva
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Question Upgrading to conciearge ( sp?) at check in????

I know that I remember reading awhile ago about the possibility of upgrading to the concierage at check in. Has anyone done this? And what was your extra cost?? I know that it all depends on availibility, but we were thinking maybe this would be something if it was avail. during our trip. ( It all depends on if uncle sam is good to us this year Ha Ha).
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Old 02-08-2007, 09:04 AM   #2
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On our first family trip back in 2003, we were asked (at WL) if we wanted to upgrade. Back then, it was $60, and we didn't do it (but now I wish we'd have done it)!
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Old 02-08-2007, 09:29 AM   #3
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We've gotten rates of an additional $10 per night; flat rates of $90 for 5 nights; and $70 for 3 nights so it can vary. Sometimes only a few nights of our stay are available at concierge level so if you don't mind switching rooms it can be a great experience. I love the convenience of a quick breakfast right there and knowing that my kids can get drinks and snacks during the day is good. Adults are taken care of nicely, too!
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Old 02-08-2007, 01:21 PM   #4
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All you can do is ask but if it's that important I'd just book it at the start. They do try to have "designated" areas for concierge rooms but we've stayed for a week or more at both the Poly and AKL in rooms for Concierge Service for only part of the stay and neither time did we have to move rooms or check out and re-check in.
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Old 02-08-2007, 01:30 PM   #5
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I tried it at the YC at Christmas time in 2003. The cost would have been an additional $120 or so a night. We declined. So it was possible to do.
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Old 02-08-2007, 01:59 PM   #6
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What are the benefits of upgrading? Do they have it at every resort?
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Old 02-08-2007, 03:13 PM   #7
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What are the benefits of upgrading? Do they have it at every resort?
No benefits to upgrading per se unless the room planner upgrades you at no cost. If you have a standard room reserved you could be upgraded to a "view" room at any of the resorts. Disney also is big on "preferred" rooms or buildings. It usually means what Disney feels to be close proximity to food courts, parking, etc. Recently they changed several value and moderate resort buildings to preferred and it would appear it's based mostly on all those "special requests" they get from guests.

Only Deluxe Resorts have concierge service. There IS a concierge desk in each resort now to help you out with package delivery, dining arrangements, etc.

Upgrades really are a personal case.
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Old 02-08-2007, 03:50 PM   #8
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There are two kinds of upgrades: upgraded views/building locations, and upgrades to the concierge level.

Upgraded views may mean looking at trees, a lake, or a pool instead of a parking lot, or being closer to the main building(s) at value or deluxe resorts. At some resorts, certain room types may be available only with preferred views. For example, at Wilderness Lodge we were told bunk beds were only available in Woods View rooms.

The concierge level is usually a specific floor or section of the resort, although as Bert & Sully mentioned it is possible to have access to concierge benefits without having a room in that section. The main benefit of upgrading to the concierge level on arrival is access to the concierge lounge, which typically serves a mix of hot and cold foods for breakfast, has sandwiches and snacks later in the day, and has desserts at night, along with a variety of beverage throughout the day, all complimentary for concierge guests.

Each concierge area also has a concierge desk staffed by cast members who can help with dining arrangements, directions, and special requests. If you book a concierge room in advance, you are typically contacted by a member of the concierge staff who can help with pre-arrival arrangements. Also, if you reserve a concierge room in advance, you may be able to bypass the regular check-in line and go right up to the concierge level.

The "rack rate" for concierge rooms can be $100 or more above the rate for a standard room. If I were offered a rate of $20 or less per night at check-in, I'd grab it because we'd save that much on breakfast. I wouldn't pay rack rate -- but that's just me.

Good luck,
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Old 02-08-2007, 07:55 PM   #9
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We (my nieces and I) got bumped up to concierge at the Beach club in June 2006 at no extra cost. Wasn't sure if they didn't have it all filled up on that floor or if they notice i had three quiet teenagers with me
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Old 02-10-2007, 11:10 AM   #10
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My wife and I got bumped up to concierge on our honeymoon at AKL. When we checked in, the CM at the desk saw that it was our honeymoon (we had it noted on our reservation). She went in the back for a minute or two and came back out with a big smile on her face and told us the good news and wished us a Happy Honeymoon! It was AWESOME!
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