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Answers to Frequently Asked Questions about PassPorter 2004We get asked plenty of questions about PassPorter Walt Disney World, so we thought it would help to compile some of the answers here. We'll be adding to this as we go, too! If you have a question we haven't answered here, we encourage you to e-mail us at questions@passporter.com. List of Questions Answered Here:
Next: Read What's New in PassPorter 2004 for a list of all the new goodies you'll find in PassPorter! Updated 11/21/03
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Q: When does PassPorter 2004 come out? A: PassPorter Walt Disney World 2004 will be released on January 1, 2004. The fastest way to get a copy of it is to pre-order it through us. You can also order it from Amazon.com (or other online bookstores) when we get closer to the release date. Bookstores should start stocking PassPorter 2003 in late January and be fully stocked by February. Q: Can I get a discount on PassPorter 2004? A: All books ordered through us carry a 15% discount off the $21.95 list price -- you pay just $18.66. A discounted price may also be available from Amazon.com, BarnesAndNoble.com, and Borders.com. Local bookstores do not generally discount travel guides. (Important: Sometimes bookstores claim they will receive books earlier than we state here; ignore it -- they won't get the books faster than we will.) If you purchased a copy of a previous edition of PassPorter, you can get a 30% discount for orders directly through us. To receive your 30% coupon, simply register your copy of PassPorter with us. If you already registered, locate your coupon at the bottom of the e-mail you received after registering then proceed to the Coupon Center for directions. If you can't locate your e-mail, send us e-mail and we'll send you another copy. Tip: We offer a great discount to all our registered message board members, but you have to register to get the coupon code. Click here to register free for our message board! (Already a registered board member? Login and click the My Profile link to get the coupon!) Q: Is PassPorter 2004 just a rehash of the previous edition? A: Nope! We've made tons of changes, improvements, and additions. Read about what's new to learn more. Q: Do you have new photos in the new edition? A: Yes, almost all of our photos are new, and most are original photos taken by us. In fact, several of the photos include us right in the picture to add a little whimsy! Better yet, we have over three times as many photos in the 2004 edition as we had in our previous edition... that's almost 50 photos! Q: Can I add and remove pages and pockets in the new PassPorter? A: The deluxe version of PassPorter Walt Disney World 2004 comes in a ring binder that allows you to add and remove pages as you please. The regular edition of PassPorter Walt Disney World 2004 uses a regular spiral binding that does not open or close. Q: What is PassPorter in a nutshell? A: Actually, PassPorter doesn't come in a nutshell. (Just
teasing!) In brief, PassPorter combines the expert advice of a good travel guide with the
organizational aspects of a planner, personal organizer, and trip journal--all bound
together with a spiral binding. See What in the World is a PassPorter? for more information. A: We enjoy the thrill of venturing into the unknown just
as much as the next person. Even so, when vacation time is so precious and vacation costs
are so high, why risk wasting hours or even entire days of your vacation because you were
unprepared? The stress of constant on-the-fly decision making, the disappointment of lost
opportunities and the waste of limited vacation dollars hardly adds up to a pleasant,
rejuvenating vacation. A little up-front investment in planning and organization helps
ensure a wonderful journey and a lifetime of happy memories. Q: Why should I pay more for PassPorter than I would for the typical guide? A: The regular PassPorter's list price is $21.95 (with a discounted price through us, Amazon,com, and Barnesandnoble.com). This price is only a few bucks extra than most other Disney travel guides. But those extra dollars get you a lot more than a typical guide!
The truth is, the profit margin on a PassPorter is
substantially less than that of a conventional paperback travel guide. Perhaps that makes
us bad businesspeople, but we believe strongly in our product and in the value we offer. Q: Is PassPorter updated regularly? A: Yes! PassPorter is updated in two ways: First, we keep our Web site up-to-date with the information you need to plan your vacation. Besides the articles and reports you find on our Web site, we also offer a special page of free Book Updates (download this page and your PassPorter is always up-to-date). Add to that our free newsletter and our free message boards, and your PassPorter need never go out of date, unlike almost every other travel guide. Second, besides the updates we place on our
Web site, we also offer new editions of PassPorter on a yearly basis. Our
next edition will
be released in January 2005. If
you would like to be kept informed of updates, revisions, and new editions, please
subscribe to our
newsletter. Q: Are other PassPorters in the works? A: Yes, "PassPorter
Disneyland Resort and Southern California Attractions" will debut in March
2004. And we brought out "PassPorter Field Guide to the Disney Cruise
Line in February 2003 (the second edition is scheduled to
be released in March 2004)! Click
here for more information. Q: How can I protect my PassPorter and keep it safe? A: We carry our PassPorters around in waist packs (a.k.a.
"fanny packs"), which keeps our PassPorters handy and protects them from loss
and bad weather. The waist pack needs a main compartment of at least 6.5" x
9.25" (2000-2003 editions) or 7" x 9.25" (1999 edition) to hold your
PassPorter comfortably. (We used to sell these through our store, but our supplier stopped
making the pack we liked!) We also use day packs with good results, and some
travel-oriented shoulder bags will work well. And if you need down-and-dirty protection, a resealable plastic bag (gallon size) does the trick. Q: How big/small is PassPorter? A: We sized PassPorter Walt Disney World very carefully—it is exactly tall enough to fit airline tickets, Disney-issued guidemaps, and brochures in the PassPockets. The dimensions of the current editions of PassPorter are 9" x 6 3/8" and about 1 1/4" thick. The Deluxe Edition is 9.5" x 7" x 1 1/2" thick. Q: My vacation is over eight/eleven days. Can I purchase more PassPockets? A: If you have or are purchasing the deluxe edition of PassPorter, yes! Visit our Deluxe Department for availability and pricing of additional pockets. Q: Do you offer any discounts or coupons? A: Actually, yes! We usually have at least one discount
going on at any one time -- at this time, all PassPorters have an automatic discount
through our online store. We also offer electronic coupons to everyone who registers a
copy of PassPorter. Registered message board members get
great discounts, too! And we often offer discounts through All Ears
Newsletter and MouseSavers.com. Keep your eyes open. Q: Why do you call it a PassPorter? A: Frankly, we just thought it would be fun to have a book that we could abbreviate to "P.P." All kidding aside, there are two main reasons we chose PassPorter:
A: We did! Who are we? Jennifer Watson and Dave Marx --
Walt Disney World vacation veterans and all-around normal people like yourselves.
In 2001, Dave's daughter Allie added her voice with her
KidTips and ratings. You can
read more about us on the Authors
page. Q: How do I order a copy of PassPorter? A: We've tried to make it as easy as possible for you to
get your own copy. Visit our store
for all the details, or simply call 877-WAYFARER (877-929-3273) 24 hours a day/seven days a
week if you're in a hurry. (International readers can
call 734-332-7801.) Q: Do you offer review copies to the press? A: Definitely! If you are a member of the press or an
Internet leader (Webmaster, mailing list manager, discussion moderator, etc.), we'd be
delighted to send you a review copy and a copy of our media kit. Please visit the PassPorter Press Room
for more information on requesting your copy, or drop us
an e-mail at books@passporter.com.
A: You'll have to ask us before we can answer! Just e-mail us at questions@passporter.com and we'd be happy to answer your question, either about our book or Walt Disney World in general.
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