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Old 01-24-2006, 09:49 AM   #1
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My stupid car!! (update #2) Car won\'t start now!

I purchased my first new a 2004 Ford Taurus in June 2004. I just called Ford because for the last couple of days my car has been sputtering when I start it. Hopefully it is nothing but I am guessing i need a new battery (yeah at 28,000 miles...go figure). Anyway the service guy said I was almost due for my 30,000 maintenance visit (you know "the big one"). I asked him how much it would be and he said, "Let me explain to you what we do." He rattled off a whole bunch of stuff that went wooosh over my head. I then had to ask him again, "how much" [img]/ubb/images/graemlins/jawdrop.gif[/img] My jaw dropped on the desk when he said, "550" I said, "Five hundred and fifty DOLLARS." Yep that is what it was....$550! I think I will get each one of those things done one at a time...OMG that is alot of money. I called the place that I get my oil changed (just down the street from my office) and they can do the coolant & tranny flush for about $180. They are going to charge me $240 at the dealership! When I go in tomorrow I am going to tell him forget the 30,000 maintenance and just check the electrical system. They ARE NOT going to replace my battery if that is all it turns out to be. I will go to Sam's Club and buy a battery and my friend's Melissa and Greg can help me put it in. There is no way I am paying dealer prices for a battery. Next thing you know the dealer will try to sell me new tires and replace my breaks! You would think since I bought my car there they would give me a discount! NOT! Hopefully I can scrap enough cash up to get all this done!

Is it normal to be charged that much for preventative maintenance? I don't know much about cars how critical is the all this "work" they do? Is $550 the normal amount for a 30,000 maintenance? Is the work that difficult that a quick lube place (who I TOTALLY trust with my car it is a family owned very well run facility)
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Old 01-24-2006, 10:04 AM   #2
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Re: My stupid car!!

I always get my car serviced at the dealership. The dealership I go to is comparable to other service places in the area - oil change especially is usually less and gets done quicker. The thing I worry about is voiding my extended warranty on the car. You may want to look at the warranty contract and make sure that none of the maintenance you have done will void the warranty.
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Old 01-24-2006, 10:07 AM   #3
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Re: My stupid car!!

Robin I hear you! I have a 2002 Ford Focus and I brought to them close to 30,000 and all i asked for was an oil change and they did without permission the whole 30,000 check up. I refused to pay them as i hadn't given them permission to. I have an uncle who was a mechanic and the only reason he didn't do that oil change was that he had surgery the week before. I paid them eventually but I was ripped. They charged me close to $400 for it.

I won't buy from that dealership again and if i buy a new car I'll be dealing with probably Hyundai as my mom just got a Sonata and I love it. They give free batteries and engine replacement and a 10yr 100,000 mile warranty so can't beat that!

I hope your car just needs something small but make sure they follow your instructions.
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Old 01-24-2006, 10:19 AM   #4
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Re: My stupid car!!

I hope that the problem with your car isn't anything major Robin. We always get our maintanence done at the dealership also. [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img]
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Old 01-24-2006, 10:23 AM   #5
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Re: My stupid car!!

[ QUOTE ]
I always get my car serviced at the dealership. The dealership I go to is comparable to other service places in the area - oil change especially is usually less and gets done quicker. The thing I worry about is voiding my extended warranty on the car. You may want to look at the warranty contract and make sure that none of the maintenance you have done will void the warranty.

[/ QUOTE ]

[img]/ubb/images/graemlins/yeahthat.gif[/img]
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Old 01-24-2006, 10:25 AM   #6
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Re: My stupid car!!

Hope you get everything worked out on your car!
[img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img] [img]/ubb/images/graemlins/fairy2.gif[/img]
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Old 01-24-2006, 10:50 AM   #7
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Re: My stupid car!!

I just called two other dealerships and one charges $440 and the other charges $528 and he tried to explain to me why they charge so much. [img]/ubb/images/graemlins/rolleyes.gif[/img] The dealership that charges $440 is a truck (Sterling trucks and light Ford Truck dealer) but they do service cars. I had good luck with them when I had my Explorer. Sometimes I just feel like such a sucker. I know know I am a girl but geezzz treat me with a little respect and NOT like an ignorant MORON!

As far as the warranty. My warranty runs out at 36,000 miles which will be this year sometime. I put about 18,000 on my car each year.
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Old 01-24-2006, 03:02 PM   #8
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Re: My stupid car!!

I'm sorry it's so expensive Robin [img]/ubb/images/graemlins/frown.gif[/img].

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Old 01-24-2006, 03:22 PM   #9
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I'm sorry that it's going to be so much Robin.
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Old 01-24-2006, 03:29 PM   #10
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Re: My stupid car!!

Hi Robin,
I regards to the cost at the dealer, it seems a little high, but not outrageous. The worst part is that the cost is mostly labor. Lots of "checks of this" and "inspections of that" are necessary to make sure everything is okay to avoid bigger expenses later. With that said, virtually no warranties require maintenance work to be performed at the dealership. You can have it done elsewhere, just remember to have them list each task performed and keep it and the receipt in your car file.
It'd be interesting to have Ford give you a copy of the 30,000 mile inspection sheet so that your local mechanic could estimate the cost to have him do the same job. Just a thought.

Good luck!
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Old 01-24-2006, 07:14 PM   #11
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Lots of [img]/ubb/images/graemlins/fairy2.gif[/img] for you Robin!
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Old 01-25-2006, 08:53 AM   #12
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Re: My stupid car!!

I know what you mean, Robin. DH always insists on getting our oil changes and so on at Shaheen's (Chevy dealer), and we pay lots more and have to wait longer than if we went to one of the quick lube places. I finally put my foot down the last time he called them to find out about a repair that needed doing and made him call around for other estimates. The answers he got were about 20-25% less than Shaheen would have charged....
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Old 01-25-2006, 09:03 AM   #13
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Re: My stupid car!! (update)

*LOL* I went to start my car yesterday and the lights all came on but all I heard was "click click" Oh S**T! [img]/ubb/images/graemlins/foreheadslap.gif[/img] Called Ford Roadside service..."Ma’am they will be out in one hour but they will call you before they come out to make sure you are with your car." I went back in the office and read another couple of chapters of Harry Potter #6. Forty five minutes later I thought..."Hmmm...wonder why they have not called." I called Ford Roadside assistance back and she said, "Ma'am they still have 14 minutes to contact you." [img]/ubb/images/graemlins/rolleyes.gif[/img] I waited 14 minutes nothing...called BACK...they called the tow company. "They are backed up it is going to be another hour." [img]/ubb/images/graemlins/jawdrop.gif[/img] In the meantime my boss came up and wondered why I was still in the office. I explained to him what happened. He offered to jump my car for me but I didn't really feel comfortable with that (he has a company SUV). He gave me the keys to one of the company vans so I left my car here and drove the van home (after calling Ford Roadside service and canceling). Again, hopefully I just need a new battery. I wish I could ride a horse to work at least with a horse I could tell what was wrong with it! With a car...[img]/ubb/images/graemlins/ukid.gif[/img] [img]/ubb/images/graemlins/questionicon.gif[/img] [img]/ubb/images/graemlins/crazy.gif[/img]
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Old 01-25-2006, 09:33 AM   #14
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Re: My stupid car!! (update)

I sure hope that it's nothing serious, Robin! And Booooo! to Ford's Roadside Assistance! Like you have time to just sit around with your dead car waiting for them. [img]/ubb/images/graemlins/rolleyes.gif[/img]
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Old 01-25-2006, 09:45 AM   #15
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Re: My stupid car!! (update)

[ QUOTE ]
I went to start my car yesterday and the lights all came on but all I heard was "click click"

[/ QUOTE ]

Sounds more like the starter...and "Oh S**T!" is right. That was part of the first repair to our van this year (read all about it in the Family Room forum - the "What a Beginning etc." post). I'm not sure exactly how much that part of the $1100 repair bill that was, cuz I don't have the bill right here, but I'm sure it wasn't cheap.... [img]/ubb/images/graemlins/frown.gif[/img] [img]/ubb/images/graemlins/crazy.gif[/img]

(UPDATE) Just talked to DH. He says try to get a jump, and if that doesn't do it, then it's the starter...he says that possibly the battery doesn't have enough juice to turn the starter over.
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