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Old 07-19-2005, 01:33 PM   #1
BethC
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Stupid comments that travel agents get

I work with only corp. travel so its not like the people I get to deal with are vacationers that do not travel often. (Even normal people have common sense though.)
1. Sorry sir, but the flight is sold out next avail is in the morning at 10am. What do you mean its sold out? Sorry sir, but there is no room on the plane. So your saying all the seats are sold out? Yes, sir next avail is at 10am. Why can't I get on the 6 am flt? Because sir, it is sold out next avail is 10am. Ok Ok whats the soonest you can get me out?
Some people make me want to scream when I am working.
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Old 07-19-2005, 01:35 PM   #2
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Re: Stupid comments that travel agents get

I love people who don't pay attention to what you are telling them.
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Old 07-19-2005, 01:35 PM   #3
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Re: Stupid comments that travel agents get

Last night we had weather problems in Detroit (this is where I am). Someone was at the Detroit airport saying his flt was cx and wanted to know why. I said due to weather in Detroit. He said I was crazy there was no weather in Detroit as he was standing in the airport. I told him to look outside. He said ok. Now tell me what you see. He says I see thunderstorms. Well there is your weather in Detroit. Hello people wake up!!!
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Old 07-19-2005, 01:49 PM   #4
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Re: Stupid comments that travel agents get

It's the same in just about any line of work that involves customer service. When I worked as a customer service supervisor for Airborne Express, I used to say that customer service would be a piece of cake if it weren't for the customers!

I applaud the folks who work in the travel industry. It must be so stressful. And it DOES seem that stupid people tend to multiply in airports, doesn't it?
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Old 07-19-2005, 02:46 PM   #5
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Re: Stupid comments that travel agents get

These kind of off the wall questions are everywhere. I work with high school kids and my all time favorite question was from a senior a couple of years ago. We were discussing the American Civil War. This boy asked "which side did we fight on"
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Old 07-19-2005, 03:06 PM   #6
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Re: Stupid comments that travel agents get

[ QUOTE ]
We were discussing the American Civil War. This boy asked "which side did we fight on"

[/ QUOTE ]
I am hoping tonight will be a much better night. Both of those were from last night.
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Old 07-19-2005, 04:29 PM   #7
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Re: Stupid comments that travel agents get

The American Civil War question is scary. Sometimes I am sure you want to when you hear questions like that.

Maria
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Old 07-19-2005, 05:24 PM   #8
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Old 07-19-2005, 06:15 PM   #9
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Re: Stupid comments that travel agents get

Hmmm...sounds familiar
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Old 07-19-2005, 07:12 PM   #10
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Re: Stupid comments that travel agents get

They could make a tv show called "stupid traveler quotes"
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Old 07-19-2005, 07:19 PM   #11
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Re: Stupid comments that travel agents get



I can so picture people I work with saying that
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Old 07-19-2005, 07:24 PM   #12
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Re: Stupid comments that travel agents get

[ QUOTE ]
It's the same in just about any line of work that involves customer service. When I worked as a customer service supervisor for Airborne Express, I used to say that customer service would be a piece of cake if it weren't for the customers!



[/ QUOTE ]


OMG thats exactly what I say at work, This job would be great if it weren't for the guests lol. I work retail and we get a lot of stupid questions too.
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Old 07-19-2005, 08:49 PM   #13
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Re: Stupid comments that travel agents get

I agree work would be great without the customers. One New year's Day I was answering the phone at work. We were answering by thanking them for calling us and giving the hours we were open that day. When we'd get done the customer would them ask if we were open and if so how late?
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Old 07-19-2005, 08:58 PM   #14
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Re: Stupid comments that travel agents get

I don't work in travel but I work at a hardware store and get the same type of stupid questions from our customers too. They're almost as bad as asking what's the phone number for 911. Like, I'll answer the phone "Hello, Burke's Home Center" and they'll say "Is this Burke's?" One of these days I'm going to say no and hang up the phone or tell them to clean out their ears.
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Old 07-19-2005, 10:44 PM   #15
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Re: Stupid comments that travel agents get

[ QUOTE ]
Like, I'll answer the phone "Hello, Burke's Home Center" and they'll say "Is this Burke's?" One of these days I'm going to say no and hang up the phone or tell them to clean out their ears.
Lori

[/ QUOTE ]
Oh I would so love to say something like that!!! We always ask them if this is a new or existing reservation. Half of the time they say no I already have a res. Hmmm... Now what is the meaning of existing???
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