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It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

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So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

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Old 10-19-2002, 11:04 PM   #1
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A wedding nightmare!

One of our friends got married today. It was a beautiful wedding, but the reception was a nightmare!

The reception started at 4. The hotel where the reception was at was supposed to have cheese, crackers, and fruit out for the guests when we arrived. Dinner was supposed to be at 5.

Well, the snacks were set up at 4:30, a little late, but not bad. The dinner salad was served at 5:15 but dinner wasn't served until 6:15!

Please know that I'm not complaining because my dinner was so late. I felt soory for the poor bride, Robin, who was near tears as she hadn't had anything since breakfast. Her dad finally went and told the coordinator the food needed to be served immediately.

Then came the worst part of the reception - The hotel put chopped crab on the chicken and there was shrimp in the pasta. Robin is allergic to seafood - she couldn't even eat at her own reception. DH and I and a few other friends went and got her Mexican take-out from the restaurant next door. Needless to say the parents of the bride and groom had steam coming out of their ears!

At least the bride and groom get to leave for WDW Monday for their honeymoon!
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Old 10-19-2002, 11:32 PM   #2
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Re: A wedding nightmare!

One Mickey Bar and she'll feel better, I hope her parents ask for some money back for the hassle. Poor girl couldn't even eat at her oown Recption. [img]graemlins/pout.gif[/img] [img]images/icons/mad.gif[/img]
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Old 10-20-2002, 11:13 AM   #3
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Re: A wedding nightmare!

I am sure that the honeymoon at WDW will be far better than the reception! It doesn't sound like the hotel caterers were on top of everything. I am sure that your friend had all the food prearranged and then they went and changed it. I hope her parents do get some sort of a refund.
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Old 10-20-2002, 11:56 AM   #4
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Re: A wedding nightmare!

[img]images/icons/shocked.gif[/img] [img]images/icons/shocked.gif[/img] [img]images/icons/shocked.gif[/img]
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Old 10-20-2002, 02:37 PM   #5
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Re: A wedding nightmare!

Yikes! That upsets me and I wasn't even there! [img]images/icons/mad.gif[/img] Was this the caterer's first wedding reception or something?? I sure wouldn't pay full price for that. I think they should pay for their honeymoon! Send them to WDW again! That was really sweet of you though to go get her some takeout! Sounds like you're a really good friend to do that. I'm sure that made her feel better knowing she has friends like that she can count on to help her out!

Jessi
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Old 10-20-2002, 08:39 PM   #6
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Re: A wedding nightmare!

That is awful. I hope they will complain to the right people for maybe some satisfaction. I mean an apology from management would be nice.

Just pray that the honeymoon will make them forget all about the bad reception.
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Old 10-20-2002, 08:49 PM   #7
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Re: A wedding nightmare!

How awful, I would be the first one in line to ask for a some money back.
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Old 10-20-2002, 09:03 PM   #8
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Re: A wedding nightmare!

They certainly should make the management aware of what happened, but shouldn't hold their breath on any action being taken.

Although our reception was wonderful, there were a number of errors with the reception site...DH's family table being placed in the far back corner, the food servers approaching us while we were eating our salad telling us we had to cut our cake right at that moment (my mom even missed it), paying for a full package then finding out the "open" bar was charging people for drinks, etc. etc. We wrote a nice letter to management informing them of the problems. Not only were we not reimbursed (at least for the bar situation), but we got absolutely no response.

It's such a shame people have to go through this. Hopefully the bride and groom will remember the good things that did happen that day (their marriage mainly! [img]images/icons/grin.gif[/img] ), and have a wonderful honeymoon.
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Old 10-20-2002, 09:30 PM   #9
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Re: A wedding nightmare!

Another reason to elope! [img]graemlins/love.gif[/img] [img]images/icons/grin.gif[/img]
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Old 10-20-2002, 11:27 PM   #10
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Re: A wedding nightmare!

I hope they get some satisfaction. Although, I like to look at these type of things as just something else that will be funny later. (okay, in the case of this bride and groom, maybe in about 25 years)
We had a simple cake and punch reception (6 week engagement) It was great, although it was really funny how HIS family stood on one side o the hall, and mine on the other. They still do that when we have a party at our house, and then each side complains that the other family is snobbish and unfriendly!
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Old 10-21-2002, 12:17 AM   #11
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Re: A wedding nightmare!

Oh, how awful!! [img]images/icons/shocked.gif[/img] Though, to be honest, I only got three bites of my prime rib at the wedding, and the only cake I got was the bit that Bryan fed me... But still, to put something the bride is ALLERGIC to in her food!! My caterer made sure Bry got 1000 Island dressing on his salad instead of the house dressing everyone else got. Where was her caterer with those kinds of details??
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Old 10-21-2002, 12:34 AM   #12
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Re: A wedding nightmare!

Unbelieveable! The parents should not have to pay full price for this diaster.
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Old 10-22-2002, 12:04 AM   #13
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Re: A wedding nightmare!

We had reception issues BEFORE the wedding (double booked [img]images/icons/rolleyes.gif[/img] ). It was a headache, and I was able to get something taken off, so I think they absolutely should be able to get some redemption! I think when folks are paying for something (especially like a WEDDING RECEPTION), it is the caterers job to ensure that everything is done to satisfaction (let alone in violation of bride's health!). I think that they have enough riding on reputation that they would be able to encourage the place to make it right. Because this was NOT right!

Robin, you all had angel wings on for that bride! I bet she will never forget your generosity!
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