Cars 2 Pre-order Pick-up Issues (due to dishonest "people") - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Cars 2 Pre-order Pick-up Issues (due to dishonest "people")
This morning, my daughter and I went to the Disney store to pick up our Cars 2 Pre-order. Our CM was having issues with it coming up saying that they owed us money and was struggling to get it corrected. I asked her what the problem was, and she said that now that they have to scan it in a new way and when there was a discount (we had used our Disney Visa 10% off) it comes up saying that they owe us money. There isn't a button to correct it, they were having to figure out how much exactly to put in in order to adjust the price and were having some issues with it. They finally figured it out, but I asked why there were so many issues, as we've never had trouble before. And here's the point of my post:
Apparently, Disney's policy to be nice to their customers has back-fired on them. They always said that you were required to have your receipt to pick up your movie, but I guess if you went to the store you'd bought it from and didn't have a receipt they could look your name up for you and give it to you. Idiots/thieves/losers/whatever-you-want-to-call-them were doing that and then taking their receipts to another store to be scanned and pick up a movie. They're trying to fix that by requiring the receipt (which makes sense to me), but the system doesn't know how to handle movies that had been purchased with a discount. That didn't irritate me, I'm just pissed off to hear that so many people were abusing the trust of the employees. I shouldn't be surprised, and I guess I'm not really, but I am disgusted. I just don't get people anymore, I guess.
Edit: In other news, we did get a Minnie Mouse costume, one size bigger than Joc wears since they didn't have a 5/6, for $20. They had Minnie costumes, baby costumes, and a few Toy Story ones (Woody, Jessie, and Buzz) all on the clearance rack. Joc says she'll be Minnie for Halloween next year, she actually wanted to be this year but they were out of her size back when we looked as well. In the mean time, she can use it for dress up. Since we had the $20 off of $40 or more from our pre-order, I consider it free!
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Cars 2 Pre-order Pick-up Issues (due to dishonest "people")
Since we had the $20 off of $40 or more from our pre-order, I consider it free!
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