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Old 09-15-2009, 11:36 AM   #1
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Thumbs up Tracking your cruise docs!

DCL has been sending the documents via UPS recently. Once the package has been sent, you can track it using your reservation number as a reference.

Go to UPS.com and select United States to enter. Once on the site, select "more options" on the left side of the screen (to the left of the "track" button). Select "track by reference" and put your reservation number under "shipping reference", also adding your country and zip code. When you click on "track" it will tell you where it is in transit, expected delivery date or if it's already been delivered. On Thursday, UPS told me where the package was and to expect it on Monday. I'm glad I knew that, because our UPS person tucked it under our door mat (we don't use the front door too much) and it was barely visible. I only saw it because I was looking for it!

It sounds like they start mailing them about 3 weeks prior, so if you're anxious, that's a good time to start checking for it...
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Old 09-15-2009, 12:07 PM   #2
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Thanks for the info.
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Old 09-15-2009, 01:12 PM   #3
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Now I can track them on their way to my TA.
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Old 09-15-2009, 01:40 PM   #4
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Glad you got your docs!!
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Old 09-16-2009, 11:03 AM   #5
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Now I can track them on their way to my TA.
Haha! One of the women in my meet group tracked them to her AAA TA. She called them to say she'd swing by and they tried to tell her they hadn't received them yet and "we'll call you". She's annoyed that they lied, so she printed up the confirmation and planned to swing by their office to point out their "mistake" to them. I haven't logged on yet, to see if they said anything....
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Old 09-16-2009, 11:43 AM   #6
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Haha! One of the women in my meet group tracked them to her AAA TA. She called them to say she'd swing by and they tried to tell her they hadn't received them yet and "we'll call you". She's annoyed that they lied, so she printed up the confirmation and planned to swing by their office to point out their "mistake" to them. I haven't logged on yet, to see if they said anything....
Keep in mind (at least at the AAA office I worked at) all mail is often delivered to a mail room (this includes UPS, FedEx, etc). Then, at least at our office, after the mail was delivered to the travel department, the documents went to a support area where they were checked for accuracy, and FINALLY the agent was informed that they had arrived. This process could take another day or two after the packaged was delivered. The agent may not have been lying - at least as far as she knew!!
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Old 09-16-2009, 01:35 PM   #7
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Keep in mind (at least at the AAA office I worked at) all mail is often delivered to a mail room (this includes UPS, FedEx, etc). Then, at least at our office, after the mail was delivered to the travel department, the documents went to a support area where they were checked for accuracy, and FINALLY the agent was informed that they had arrived. This process could take another day or two after the packaged was delivered. The agent may not have been lying - at least as far as she knew!!
I understand what you're saying, and she reported that she was nice about it to her agent. But I have to say that if it took another 2 days just to get to my TA and then another day or 2 for it to get mailed to me? I'd be as anxious as a long-tailed cat in room full of rocking chairs!

Although, when I got my docs on Monday, I kind of thought, "That's it?" We don't need anything in it....we aren't using Disney transfers, we aren't using Disney Air and we checked in online...So, the only thing that the docs really "do" for us is underline the fact that the cruise is so close! (Let me say that again, SO CLOSE!!!!)
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Old 09-17-2009, 08:13 AM   #8
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Although, when I got my docs on Monday, I kind of thought, "That's it?" We don't need anything in it....we aren't using Disney transfers, we aren't using Disney Air and we checked in online...So, the only thing that the docs really "do" for us is underline the fact that the cruise is so close! (Let me say that again, SO CLOSE!!!!)
Congrats on a close cruise.

You are right there is nothing you need in there (or WDW documents for that matter). I think years from now when all generations have more comfort with computers we won't get documents. Remember the days of airlines mailing you tickets?

I always tell guests, if you are on your way to the airport (or started your drive) and realize you have left your documents home don't turn around, it is not worth it.

Have a great time
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