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Old 08-14-2012, 01:53 PM   #1
Jajajuna
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Can't Apply Offers

We booked our trip a year ago. We've always been able to apply discounts to our exsisting reservations in the past so we anticipated this years offers. We are booked in at the Contemporary in our dream room (Atrium with theme park views)!

So, I called the day free dining offer went live this year and was told they were all gone! I've never had that happen and certainly not as soon as the offer went live! They did say there was a huge run to book those offers that morning but still--it was the day of! I've never even thought about the day it goes out, I've always just called, applied the discount and been a happy camper. Maybe I'm spoiled but what the heck happened?? They just tell me that I can get the dining offer if I change my room type or hotel.

Has anyone ever experienced this? If so, do you think if they make another offer for this fall that it'll even be available to apply it to our reservation at all? It's like our room type is blocked out of discounts or something.

Thanks!
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Old 08-14-2012, 02:34 PM   #2
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Some room types and hotels get a VERY few number of discounts, some none at all. I booked POR-FQ 500 days out and told the CM I was hoping for free dining, and she warned me that there are very few of those offers for that resort (if any at all) since it's the smallest, so I better be one of the first to call if I want it. Since it sounds like you have a very specific room, that might be the case. Disney is using the offer to fill certain rooms and resorts, it's not really open to everyone though they make it sound like it is.

What a bummer!!
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Old 08-14-2012, 02:43 PM   #3
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I was pretty much going to say what Athenagwis said. Sorry you couldn't get your discount.
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Old 08-14-2012, 03:51 PM   #4
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Free dining is to fill resorts that normally wouldn't be booked. I doubt there are many free dining offers for people who stay at the CR where you are
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Old 08-14-2012, 04:05 PM   #5
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I waited till the Free Dining Offer was announced to book POFQ and couldn't. (Could only do the other three moderates) waited a day thinking it over and tried to do CS and couldn't - only POR or CB were left. Called a TA got POFQ w/free dining and leave in 11 days. I bet there are rooms available. I would call till you got the right person. Good Luck.

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Old 08-14-2012, 04:17 PM   #6
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It's like our room type is blocked out of discounts or something
It very well may be. I'm pretty sure that in the fine print, it does say not all rooms and all locations available. And as others have said, free dining is to fill empty rooms. Maybe the CR doesn't have enough empty rooms to warrant Disney steering people there over another location, KWIM? You could always try a TA like Jen did but if it were me, I wouldn't want to give control of my vacation over to someone who may not get me exactly what I want (there's a TR on here and that's exactly what happened to the PPer - her AAA TA pretty much made a mess of things)
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Old 08-14-2012, 04:56 PM   #7
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I called a TA early in the day the promotion went live trying to get PO-FQ and couldnt. Don't know if not available or sold out, but I ended up upgrading to WL. In the past I have booked CBR well after release date and had no problems. No clue how it works but it did give me an excuse to upgrade.
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Old 08-14-2012, 07:08 PM   #8
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In the past we needed to move our reservation from one resort to another in order to take advantage of a promotion. When they were available to our dates we call Disney and have options already discussed if our room/dates were not available. We've moved our ressie from Cont to Poly (2009), BW to BC (2010) and AKL to WL (2011) in order to have a better deal.
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Old 08-14-2012, 07:20 PM   #9
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LOL about the "excuse to upgrade" love that! Yeah it's based on availability and it's not always there. Keep trying back though you never know when people may cancel or change resorts, etc. I would advise talking to more than one cast member as well, even though it very well may be gone some cm's are mis-informed or just starting out and don't know all the magic buttons to push! Good luck!
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Old 08-14-2012, 07:23 PM   #10
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Yes, it's especially hard to get POFQ rooms during free dining because the resort is so small. That's why we had to stay at POR in 2010. And don't forget, they always do the free dining promo for Disney Visa members first. Not sure how much of a difference this makes, but I used to have one and was able to get a room each time with no problem.
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Old 08-16-2012, 12:23 PM   #11
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Yes, one year we couldn't get the room we wanted with free dining because that category was full (within a couple of days of opening the free dining offer), so we had to take a substitute room to get free dining. We were still happy to be at WDW though!
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Old 08-16-2012, 02:19 PM   #12
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Thanks for all the input and information, everyone! The various cast members I spoke to during my 5 calls on this subject offered to change our room type or resort in order to take advantage of the offer.... now however, there is very little left to choose from. What it comes down to is that we chose that room, that resort over the discount. :/ Oh well. Next time we have a trip on a tight budget we will be more flexible and let the discounts take us where they may. Who knows, maybe we'll have an "excuse to upgrade" then too.
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Old 08-18-2012, 08:35 PM   #13
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The "deals" that have been offered lately aren't as good as a few years back. Never before have I heard of a measly 5% discount at WL or POFQ, yet that is what has happened this last year. Since POFQ is one of my favorite resorts, I ended up booking it at an AAA discount for now (20%), and will see if I can do any better. Lately I haven't always been able to get into FQ with a discount, they just aren't being offered. Definitely changes my game plan for resorts, when I could almost always get an AP discount eventually. Now APs come out late, and they aren't always as good as a GP or even an AAA discount.
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Old 08-20-2012, 11:00 AM   #14
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We had to change from POFQ to PORS to get our free dining offer. We also added on 2 days to get it

2 MORE days for $300 back in my pocket? Done!
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