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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 09-05-2017, 12:43 PM   #1
jhirjak
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Question Can't find Passporter icon

I recently purchased the WDW live guide and received an email that said I can put an icon on my iphone. The email said I should look for a box with an arrow coming out of it. I didn't see it anywhere. Can you help me find this please? Thanks!
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Old 09-06-2017, 10:01 AM   #2
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Hmmm, a box with an arrow sounds like a "Download" symbol that would put the PDF on your phone, not an icon that leads to an app. I'll get right back to you.
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My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016

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Old 09-06-2017, 10:10 AM   #3
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Did you see an icon that looks like this anyplace?
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& Guide for the Collecting, Scrapbooking, and More!, DL: Southern California Attractions, Technical Support, Using Your PassPorter, and Using Disney Tech forums
My PassPorter Bookshelf
My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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Old 09-06-2017, 04:01 PM   #4
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No I didn't
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Old 09-06-2017, 07:10 PM   #5
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Would you mind copying what the email said onto a message? I still might not be able to help, so you might at this point send an email. Look up at the dropdown menus at top and pick Help --> Contact us.

Good luck!
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& Guide for the Collecting, Scrapbooking, and More!, DL: Southern California Attractions, Technical Support, Using Your PassPorter, and Using Disney Tech forums
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My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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Old 09-07-2017, 08:43 AM   #6
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Well I am trying to copy the email but it won't let me post because there are URLs in the email and it says I'm not allowed to post those. Very frustrating!!! Is there someplace I can just forward the email to?
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Old 09-07-2017, 09:34 AM   #7
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Gosh, you must be so frustrated right now!

Here's a thought:

I really think (unless something has changed) this is just a way to download the PDF onto your iPhone.

However, unless you anticipate being somewhere that doesn't have wifi or cell service, you should have access to the LIVE! Guide any time, without doing that. Plus, it will continue to get updates, which of course a PDF version won't.

So, do you need to download the entire thing as a PDF on your iPhone?

If the email indicates something different from that, please just retype what the email says and post that. If we can't figure it out together, we can call in the cavalry to save us.

When is your trip?
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& Guide for the Collecting, Scrapbooking, and More!, DL: Southern California Attractions, Technical Support, Using Your PassPorter, and Using Disney Tech forums
My PassPorter Bookshelf
My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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Old 09-07-2017, 12:49 PM   #8
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The email subject is Live! Guide Mobile Access Tips

It says "Did you know you can put an icon for PassPorter's LIVE! Guide on your iPhone or iPad's home screen, just like all your other apps? To do this, just go to passporter live guides on your mobile device, then click the Save icon at the bottom (it looks like a little box with an arrow pointing up), choose Add to Home Screen, edit the name you want to appear (optional), and click Add. That's it!"

Then there is a screen shot of Jennifer's phone with the icon on it. It's not that big of a deal....it's just frustrating because it sounds like it should be easy and also it would be nice not having to go to safari every time I want to access passporter.

Thanks for your help...our trip is in December.
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Old 09-07-2017, 02:26 PM   #9
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Quote:
Originally Posted by jhirjak View Post
The email subject is Live! Guide Mobile Access Tips

It says "Did you know you can put an icon for PassPorter's LIVE! Guide on your iPhone or iPad's home screen, just like all your other apps? To do this, just go to passporter live guides on your mobile device, then click the Save icon at the bottom (it looks like a little box with an arrow pointing up), choose Add to Home Screen, edit the name you want to appear (optional), and click Add. That's it!"

Then there is a screen shot of Jennifer's phone with the icon on it. It's not that big of a deal....it's just frustrating because it sounds like it should be easy and also it would be nice not having to go to safari every time I want to access passporter.

Thanks for your help...our trip is in December.
Oh, thanks! I didn't know about this....but I use an Android phone.

Did you try going to the Help menu and selecting Contact Us (on the page with your LIVE! Guide?
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& Guide for the Collecting, Scrapbooking, and More!, DL: Southern California Attractions, Technical Support, Using Your PassPorter, and Using Disney Tech forums
My PassPorter Bookshelf
My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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Old 09-08-2017, 08:38 AM   #10
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Yes I went to the help section first. I sent an email but never got a response so i came here to the boards.
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Old 09-08-2017, 10:07 AM   #11
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Yes I went to the help section first. I sent an email but never got a response so i came here to the boards.
Okay, I'll make sure Jennifer knows. I hope we get a good answer for you!
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& Guide for the Collecting, Scrapbooking, and More!, DL: Southern California Attractions, Technical Support, Using Your PassPorter, and Using Disney Tech forums
My PassPorter Bookshelf
My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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Old 09-17-2017, 02:37 PM   #12
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Just wondering if you had heard anything...not sure where you are or if you are caught up in the effects of the hurricanes. Thank you!
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Old 09-17-2017, 06:55 PM   #13
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I'll email Jennifer again--I know she was busy with updates during the hurricane!
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& Guide for the Collecting, Scrapbooking, and More!, DL: Southern California Attractions, Technical Support, Using Your PassPorter, and Using Disney Tech forums
My PassPorter Bookshelf
My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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Old 10-29-2017, 10:06 AM   #14
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I guess there is no solution? Haven't heard anything.
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Old 10-29-2017, 10:53 AM   #15
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Okay, one more time, then!
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& Guide for the Collecting, Scrapbooking, and More!, DL: Southern California Attractions, Technical Support, Using Your PassPorter, and Using Disney Tech forums
My PassPorter Bookshelf
My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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