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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

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We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 05-22-2008, 04:05 AM   #1
Gembley
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Question pre order shipping question (UK)

if i place a pre order for the 2009 passporter do you think it will arrive in england before the 25th October? as that is when i leave for disney. if not is there another way to get it? ( shipped to AKV or something) thanks for your help.
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Old 05-22-2008, 03:25 PM   #2
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It's really hard to know right now. If we do hit our target date of October 15, then it'll be close, but possible. Delivery to the UK is typically 5-7 business days. You also have to be alert, because you'll usually be asked to come to the post office to collect your package and pay the applicable taxes and customs inspection fees.

Since the books are printed in Hong Kong, we sometimes encounter unavoidable shipping delays, so whether you live in the States or overseas, we're prepared to make the adjustments necessary to get the books into our customers hands.

We ask all our customers to report their travel dates, and for new releases we're especially careful to check folks travel dates well in advance of shipment. For pre-orders we give first priority to those traveling soon, and if the situation becomes clearly impossible (like a shipment arriving after vacation begins) we'll contact the folks who are affected, and make alternate delivery arrangements or a full refund if they desire.

We have often re-routed a delivery directly to a Disney resort when conditions require. For now, though, you can safely give your home address, and we'll make necessary changes later, when we know more about when the books will arrive at our warehouse.
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Old 05-23-2008, 12:49 AM   #3
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Quote:
Originally Posted by Dave Marx View Post
It's really hard to know right now. If we do hit our target date of October 15, then it'll be close, but possible. Delivery to the UK is typically 5-7 business days. You also have to be alert, because you'll usually be asked to come to the post office to collect your package and pay the applicable taxes and customs inspection fees.
I just wanted to say in all the years I've been getting PassPorter books, mine have always been delivered straight to my book with no need to go to the post office to pay any additional charges.
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Old 10-13-2008, 01:05 PM   #4
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Had nothing extra to pay when my Deluxe arrived last year either.
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Old 10-27-2008, 04:40 PM   #5
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Do we know when they might arrive in the UK? I've been anxiously watching my postbox!
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Old 10-27-2008, 04:58 PM   #6
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The books have not even reached the warehouse yet. It will be at least another week or two before the books arrive and begin shipping.
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