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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 06-25-2009, 04:06 PM   #1
shellybelly72
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I am so mad I could scream!!! pixies.......pleeeeease! UPDATE!

I got out of work early today, so I decided to print out everything for my trip

We are staying at the Holiday Inn near the JFK airport, the night before our early morning flight.
It only had me listed on the ressie. Weird, because I called in January to make this reservation and spoke to a real person. I gave everyones info and she said she would put me in (2) double beds and a rollaway.
No issue, since we are just staying there for one night.
So I called again, and asked what was going on. The rep I got said because I had 5 people, they could not keep the reservation open and cancelled it!! I am 5 days away and how I am going to find a reasonanbly priced room now? I need a hotel that I can keep my car parked at.
So I called guest services and he was understanding, but couldnt get in touch with the manager.
I explained that if the rep who took my information the 1st time, had told me that- that I would have booked 1 parking rate room and 1 standard.. no problem.. I am not trying to get away with trying to sneak people in rooms etc.. I just wanted to relax and enjoy my vacation... Now I am stressed and upset and could cry!
He is supposed to call me back. Soooo we'll see..
Pixies that they either put us in a larger room, or can find adjoining rooms and it would be fantastic if they didnt charge me the difference, you know.. for pain and suffering..LOL Seriously, I would have paid for it in january, but now I am just p'd off and I dont wanna!

So any spare pixies would be fantastic!

****UPDATE****
Guest relations called me and told me that the manager would call me back. He called me just a few minutes ago. He apologized and said he would find a suitable room for us. He said it was a suite? I asked what the additional charge would be and he said there is no extra charge... Niiiiice!
Sooo, on the poopy side, he did tell me that the pool was closed
Oh well,at least we have a room...
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My Previous TripsDL-1976 off property 1984ish off Property 1/2003, Contemporary May 2004, Pop/shades of Green Jan 2005, Shades Of Green Oct 2005, Shades Of Green Feb 2006, Animal Kingdom Lodge May2006, Beach Club Resort Feb 2007, OKW Feb 2008, BCV August2008, Jan 2009 VWL, July2009 Grand Californian, Oct2009 CBR(food & wine festival!), Dec/Jan2010 SSR,BLT & VWL, July 2011-akl/july2012 ssr/july2013 akl 10/2014Disney Cruise on the Dream :)

Last edited by shellybelly72; 06-26-2009 at 06:54 PM..
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Old 06-25-2009, 04:18 PM   #2
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hope it all works out.
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Old 06-25-2009, 04:19 PM   #3
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Old 06-25-2009, 04:27 PM   #4
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Hope everything works out for you!
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Old 06-25-2009, 04:28 PM   #5
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I would be totally po'ed myself. that things work out for you (and not at the cost of an arm and a leg).
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Old 06-25-2009, 04:30 PM   #6
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Old 06-25-2009, 04:31 PM   #7
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So - they cancelled a reservation they made, without telling you????
I'd be fuming. I'd call the national number, and demand to speak to someone in authority.
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Old 06-25-2009, 04:38 PM   #8
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Old 06-25-2009, 04:49 PM   #9
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Quote:
Originally Posted by Teresa View Post
So - they cancelled a reservation they made, without telling you????
I'd be fuming. I'd call the national number, and demand to speak to someone in authority.
the rep said " I have to cancel this reservation because you have too many people in this room, we can't honor this reservation"

I am livid!

I haven't heard anything yet... I know, its only been an hour...but I am not a patient person...lol
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My Previous TripsDL-1976 off property 1984ish off Property 1/2003, Contemporary May 2004, Pop/shades of Green Jan 2005, Shades Of Green Oct 2005, Shades Of Green Feb 2006, Animal Kingdom Lodge May2006, Beach Club Resort Feb 2007, OKW Feb 2008, BCV August2008, Jan 2009 VWL, July2009 Grand Californian, Oct2009 CBR(food & wine festival!), Dec/Jan2010 SSR,BLT & VWL, July 2011-akl/july2012 ssr/july2013 akl 10/2014Disney Cruise on the Dream :)
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Old 06-25-2009, 04:56 PM   #10
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Old 06-25-2009, 05:17 PM   #11
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Old 06-25-2009, 05:18 PM   #12
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Why on earth could they not contact you before just cancelling it! I guess in this economy they must not be hurting enough.
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Old 06-25-2009, 05:40 PM   #13
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I hope they get back to you and get everything fixed.
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Old 06-25-2009, 07:29 PM   #14
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Old 06-25-2009, 09:28 PM   #15
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