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Old 06-13-2014, 08:27 AM   #1
Canada Amy
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What parts of Disney trip planning do you expect from your TA?

I'd love your feedback as I contemplate signing on with a home-based agency here in Canada. It seems they do the bare minimum this side of the border. Many do book the flights, even though they make no commission from that. So I'm wondering about flights, ADR's, fastpasses, etc.
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Old 06-13-2014, 09:10 AM   #2
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For me I just expect my Disney TA to get me the best deal on my room and tickets and meal plan (as I always get the meal plan) and to always watch if something better happens. But for the rest of it is is all me. Guess am too much of a control freak.
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Old 06-13-2014, 10:39 AM   #3
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Is this a Disney Authorized vacation Vacation Planner? One who specializes in Disney?
I wouldn't use any that weren't.

What I expect from a TA is to book my room or wdw package at the best possible rate and continue to check for discounts released for my dates. Doing the Disney Math and advising me on what the best promo is for us.
TAs who don't specialize in Disney vacations don't do this. They just book your room and are done.

I expect them to make my payments for me. I mostly do room only and love just being able to send an email and have TA take care of payment. So easy. No long waits on the phone.

That's it. I prefer to watch flights and book my own. I also prefer to do my own adrs and FP+.
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Old 06-13-2014, 10:51 AM   #4
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I also want them to do the ADRs and book any extra tours.
I'm debating asking her to do tickets for Universal - not really sure if I want to take a day out of the World.
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Old 06-13-2014, 12:57 PM   #5
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When I used a TA, I have them book the room or package and schedule ADRs and I take care of flights. I have always used a Disney authorized TA and they have let me know of any deals that come up for my vacation and have offered suggestions. My daughter-in-law used just a random TA last year and she really did nothing for them but reserve a room/package. I am pretty sure there were some deals that came up because they made the reservation 11 months in advance and the vacation was not during a one of the busy times. She did not listen to me.
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Old 06-13-2014, 01:44 PM   #6
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Currently in Canada you can't call yourself a Disney specialist, etc. you can focus on just selling for Disney, but you can't get that designation. I will be doing the Disney training modules and you get a certificate from that.

Luckily in my neck of the woods, they're just looking for someone who is really knowledgable about Disney. I have helped several friends plan every detail of their trips and they've all asked me over and over to go into the biz. Agents around here book the trip and leave it at that. Very few do ADR's. I got tired of giving mine business when I knew more about Disney than she does! She also travels alone, so she was no help in planning a trip with small kids.

I'm just looking to do this as a little part-time work to feed my addiction. The perks are an added bonus to make it worth my while. If I book a handful of friends in the first year, I'll be satisfied. Besides, I can even make commission off our own trip and my parents'.
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Old 06-13-2014, 02:41 PM   #7
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For me I just expect my Disney TA to get me the best deal on my room and tickets and meal plan (as I always get the meal plan) and to always watch if something better happens. But for the rest of it is is all me. Guess am too much of a control freak.


Except, we always get ParkHopper which is why we can't turn over booking ADR's or choosing FP+. As we're checking for what ADR we can get when, we're determining a touring schedule that will get us to each and still allow for downtime.

We simply make too many changes after the fact to turn anything but booking the package and maybe a special event or tour over to a TA.
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Old 06-13-2014, 05:57 PM   #8
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Yes, I can't imagine handing over control of booking ADR's! We don't park hop, so we carefully plan ADR's around park selections - and I follow easywdw for that. My friend was here making her chart last night : )
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Old 06-13-2014, 06:24 PM   #9
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I don't know what I'd expect of a TA that I have book a Disney trip for me. I've never used a TA for Disney and it's been years since I've used a TA for any non Disney travel. Between the internet, library, phone and even newspaper articles there's tons of information readily available about anyplace you care to travel to or anything you care to do. Plus since every airline, hotel chain etc. has a website it's very easy to book yourself. If I have questions I either call or email the company/hotel with the question if I can't find the answer online. If it's a general travel question I call my mom as she's worked as a travel agent in the past and if it's Disney related I either post here or call Disney.
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Old 06-13-2014, 06:58 PM   #10
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Don't mean to derail the thread, but here's a question for everyone: Is it likely that very few of us PPers would have a TA book ADR's and FP's? I would guess so, which is why we may be a very unrepresentative group except for first-timers who might welcome more help than most of us want.
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Old 06-13-2014, 07:08 PM   #11
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I think that's very likely, dot. Though when my friend sat here yesterday charting her days, she wanted character dinner suggestions at each park and rec time frames. She still was keen to book them herself. I can't believe most of our choices for second week of November were sold out!
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Old 06-13-2014, 07:40 PM   #12
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Early on, my TA booked the single TS meal we wanted for us (we only do one TS per trip). Since they put dining reservations online, there is no need to ask her to do that. Even when she did it, the one thing she wouldn't try to book was the Castle; you were on your own on that one. It was not unusual for her to spend several hours at a time on the phone booking tables for clients. It's probably a relief to agents that so many of us can now book our own meals.

Second week of November opens a free dining window so that's probably why you are having problems. Try fooling around with times and days. Also, checking back from time to time can sometimes give you a happy surprise as people do cancel.
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Old 06-13-2014, 08:10 PM   #13
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Yeah, I can't imagine bust ta's spending hours to book ADR's when they only make 10% commission off your trip package - before taxes and any further deductions.
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Old 06-13-2014, 09:45 PM   #14
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I thought you were talking about what people ask TA to book cause you were thinking of using one, not that you were thinking of becoming one, lol!! Oops!

In BC there sure is a lack of knowledgable WDW TAs! Years ago I went to BCAA to get a quote from their so called WDW specialist. The quote was higher then what I saw on the wdw web site. I asked where she got that quote from, she says from Sun Fun Holidays what? So they were going thru a vacation broker, and if wdw puts out a promo, too bad for the client I guess. Not that I think they'd even check for released promos. This was their specialist?
No thank you.

Canada sure needs more TAs who are knowledgable in Disney booking. I guess there may be some who know about DL here, since I guess most people on the west coast tend to go to DL more. I may be the anomaly going to wdw.
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Old 06-13-2014, 11:40 PM   #15
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Don't mean to derail the thread, but here's a question for everyone: Is it likely that very few of us PPers would have a TA book ADR's and FP's? I would guess so, which is why we may be a very unrepresentative group except for first-timers who might welcome more help than most of us want.
I don't like the like of direct control I have if I let a ta book my Disney trips. Of course the last time I used a ta was in 1996/97 when I had the one a lot of my family used at the time book a 3 1/2 week tour of Great Britain & Ireland.
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