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PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

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If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 04-13-2017, 07:20 AM   #1
soonerprices
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Checking in the resort from the App

I was reading somewhere that you could check in to your resort up to 60 days in advance on the mobile app. At 60 days I didn't have an option from from the resort part of my plans and put it off as to the fact we didn't have a package paid in full.

Now it's paid in full and I still don't have an option to check in. We are well within the 60 days so that's not an issue. We did book through a travel agent so I'm thinking that could be the issue. Any ideas?


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Old 04-13-2017, 10:12 AM   #2
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At my 60 day mark, on my home page of the MDE app there was a link to click for online check in. Maybe try shutting your app out and reopening.
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Old 04-13-2017, 03:42 PM   #3
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Quote:
Originally Posted by soonerprices View Post
I was reading somewhere that you could check in to your resort up to 60 days in advance on the mobile app. At 60 days I didn't have an option from from the resort part of my plans and put it off as to the fact we didn't have a package paid in full.

Now it's paid in full and I still don't have an option to check in. We are well within the 60 days so that's not an issue. We did book through a travel agent so I'm thinking that could be the issue. Any ideas?


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We've always booked through a Disney (Earmarked) Travel Agent and have been able to do online check-in at the 60 day mark even if we weren't paid in full yet. I never tried it from the app -- always just did it through the MDE page at the website.
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Old 04-13-2017, 03:46 PM   #4
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I find at times the app hit or miss. I find I have to go between that and the website to get things done. I would try the website if the app is still giving you a problem.
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Old 04-18-2017, 01:25 PM   #5
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When you speak of the website do you mean: disneyworld.com?
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Old 04-18-2017, 05:35 PM   #6
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When you speak of the website do you mean: disneyworld.com?
Yes. Go to disneyworld.com and then click on "My Disney Experience" to get to your personal trip information. If it's the first time you're going to the MDE page, you'll have to enter your reservation number to link to the information.
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Old 05-10-2017, 06:21 PM   #7
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Can you make specific room requests on MDE website such as "near food court and pool"? The only option I found was a drop down menu regarding what floor or preference for a corner room. Or should I call in to make specific room requests?
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Old 05-12-2017, 02:45 PM   #8
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You will need to log into your My Disney Experience account; I suggest using a regular computer instead of your phone. The online room requests are limited, often to something like "near transportation." If you have specific requests and booked through a TA, ask them to add these requests for you. Our agent always puts "first floor for medical reasons" on our reservation.
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