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If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

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Old 07-26-2015, 10:15 PM   #1
dolphin041599
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Issue with the Spiral binding

Today, I found myself once again, turning the spiral binding as it had become "unbound". I had never had this happen before with a Passporter and wondered why the binding was constantly moving on me (and therefore unbinding my pages), so I took a look at my older ones, and it appears that there is a small piece at each end of the binding to keep it in place.

On the 2015 edition, that piece is missing from the bottom of the spiral binding - there is a piece at the top. Is there any way to fix this? I'd take any DIY hints anyone has to keep the spiral binding from moving. I look at the book so often that it ends ups with 2 or 3 holes on the pages open before I realize it and have to spin the binding back.
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Old 07-27-2015, 09:20 AM   #2
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Good morning!

Every once in a while that little piece at the top or bottom of the spiral breaks off. There are two fixes:

1 - Try to bend a section of that spiral at the bottom yourself to stop this from happening.
2 - Get a new book:
a. If you ordered through PassPorter, send an e-mail to support@passporter.com with your mailing address and we'll send you a replacement copy
b. If you got your book at a bookstore, contact the bookstore to return the copy and get a new one.

Have a great day!
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Old 07-27-2015, 10:15 PM   #3
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I thought it was just my book.


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Old 08-20-2015, 08:39 PM   #4
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Quote:
Originally Posted by Jennifer Marx View Post
Good morning!

Every once in a while that little piece at the top or bottom of the spiral breaks off. There are two fixes:

1 - Try to bend a section of that spiral at the bottom yourself to stop this from happening.
2 - Get a new book:
a. If you ordered through PassPorter, send an e-mail to support@passporter.com with your mailing address and we'll send you a replacement copy
b. If you got your book at a bookstore, contact the bookstore to return the copy and get a new one.

Have a great day!
I ordered the book through PassPorter. I sent an e-mail on August 9th, but I haven't heard back from anyone.
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My Previous TripsSeptember 26, 2004 - CBR/Disney Wonder (Land and Sea Package); March 28- April 4, 2009 - POP Century/WDW - Celebrating Munchkin's 10th Birthday; October 8 - 12, 2010 - Howard Johnson Disneyland, CA; June 5 - 12, 2013 - Beach Club/WDW; December 19 - 26, 2015 - Coronado Springs; March 29 - April 2, 2016 - Port Orleans - Riverside - Royal Room; March 15 - 26, 2017 - Port Orleans French Quarter, Disney Fantasy Cruise and Polynesian; December 16 - 20, 2017 - Disneyland, Paradise Pier
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Old 08-26-2015, 08:21 AM   #5
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Just to follow-up to this post, I found your e-mail in our spam folder on 8/21, replied to that note, and sent a new book (order #9988889). Did you get my e-mail? I checked my spam folder to make sure your reply is not in there.
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Old 08-27-2015, 10:54 PM   #6
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Quote:
Originally Posted by Jennifer Marx View Post
Just to follow-up to this post, I found your e-mail in our spam folder on 8/21, replied to that note, and sent a new book (order #9988889). Did you get my e-mail? I checked my spam folder to make sure your reply is not in there.
Yes, thank you. I received the book yesterday. In fact, you sent 2. Would you like me to return one?
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