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Old 10-03-2011, 07:14 PM   #1
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14 Days out and still no DME tags....

What do I do now? I haven't flown since '95 and I'm nervous enough already without having to worry how my bags are going to get to our resort. I've called Disney a couple of times and all I get is a let's wait and see answer. Has this happened to you?
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Old 10-03-2011, 07:26 PM   #2
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Yes, it happened to us last year... We were 7 days out when they came in!!!! They will be in on time!!
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Old 10-03-2011, 07:30 PM   #3
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Be patient, and if they don't get there, tie something to your baggage to make it stand out so dme can find it for you.
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Old 10-04-2011, 01:28 PM   #4
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Call DME, not Disney. The number is 866-599-0951.
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Old 10-04-2011, 08:45 PM   #5
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If you don't get tags in time, give your baggage claim tags to DME when you arrive at MCO. They should be able to handle everything from there.
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Old 10-06-2011, 04:21 PM   #6
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We just received tags for our trip on Tuesday. We fly out this coming Monday. I've been really busy with work and other things and had not actually noticed that we didn't have our luggage tags. I know these last minute glitches can be nerve racking but everything will work out. Enjoy the extra time you get by flying instead of driving and have a wonderful vacation.
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Old 10-06-2011, 06:52 PM   #7
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Like others have mentioned, even if they don't arrive on time you can still use the DME. This happened to friends of ours and they were still able to locate their luggage using the baggage claim info. No worries they are awsome.
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Old 10-06-2011, 07:10 PM   #8
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Hi everyone and thanks for your reassurance.I did call DME yesterday(thank you karen63)and gave my info to a very nice cm who easily found my ressie in the system but no knowledge of DME.He told me he would send out my packet and I should receive it within 7 days. Here's hoping. I'll let you know how this plays out.
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Old 10-07-2011, 05:53 PM   #9
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Oh Susan....not only am I jealous you get to leave before we do (our trip starts on the 29th)....but you are going to be in Bay Lake Towers....OMG! We took the Vacation Club tour of it and all I can say is WOW! We are still on the fence about becoming DVC members....but if it was up to me I would move in permanently to the Bay Lake Towers....enjoy!
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Old 10-07-2011, 08:34 PM   #10
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Please don't be disappointed or freaked out if you don't get your tags!! Go to your local hardware store and buy some yellow duct tape. Cut a piece about 12 inches long for each suitcase. In the middle, fold it in on itself the "long way" about 1/3 of the tape. Then put it through your luggage handle and tape either end to each other so that you make a "tag". Write DME in big black letters with a sharpie on each side.

It has happened to me several times. DME will tell you they are sending out the package, but it won't come. They need more than a 2 week turn around time to get your yellow tags printed!! I don't know why they don't just tell people this UP FRONT! They told me, after I called in complete hysterics when my tags didn't come- the first time it happened. I called at the three week mark when I hadn't received them yet and was reassured they would arrive. When they weren't there three days before, I called back and that's when they said they needed a minimum of two weeks for just the printing time!

I'm not telling you this to freak you out! Just take your check luggage tags to the DME desk and give them to the clerk. Having the yellow duct tape just helps them find your bags easier! Make sure you know what kind of luggage you have! (Sounds silly, but a lot of people say "oh, a big black one"!
Good Luck! Hope you don't need this helpful tip and you get your tags in time!
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Old 10-11-2011, 07:54 PM   #11
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Originally Posted by tinker_me_happy View Post
Please don't be disappointed or freaked out if you don't get your tags!! Go to your local hardware store and buy some yellow duct tape. Cut a piece about 12 inches long for each suitcase. In the middle, fold it in on itself the "long way" about 1/3 of the tape. Then put it through your luggage handle and tape either end to each other so that you make a "tag". Write DME in big black letters with a sharpie on each side.

It has happened to me several times. DME will tell you they are sending out the package, but it won't come. They need more than a 2 week turn around time to get your yellow tags printed!! I don't know why they don't just tell people this UP FRONT! They told me, after I called in complete hysterics when my tags didn't come- the first time it happened. I called at the three week mark when I hadn't received them yet and was reassured they would arrive. When they weren't there three days before, I called back and that's when they said they needed a minimum of two weeks for just the printing time!

I'm not telling you this to freak you out! Just take your check luggage tags to the DME desk and give them to the clerk. Having the yellow duct tape just helps them find your bags easier! Make sure you know what kind of luggage you have! (Sounds silly, but a lot of people say "oh, a big black one"!
Good Luck! Hope you don't need this helpful tip and you get your tags in time!
As I expected the seven days have passed. Made another call to DME who "checked" into it and said, they went to the printers last Wednesday and are apparently in the mail. Give it a couple of more days she said. We leave next Tuesday but I decided that I'm not going to worry about thanks to your advice. I'll let you know if they ever arrive.
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Old 10-12-2011, 08:47 AM   #12
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I decided that I'm not going to worry about thanks to your advice. I'll let you know if they ever arrive.
I really would like to know if you get them! It would be nice to know if DME has the "bugs" worked out for when the tags don't get sent and they can actually get them out to people "last minute"!
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Old 10-12-2011, 09:03 AM   #13
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We had not received our DME documents for our trip back in June, so I called DME exactly 2 weeks before our arrival date. DME said that my documents had been sent to the travel agency, but the agency had not received them. DME was able to reprint the documents and send them directly to me. The person I spoke with said that the documents would go to the printer that night. I can't remember exactly how long it took to get them after that phone call, but I did get them in time.

Hope you get yours soon! It's not the end of the world if you don't, but it does make the process easier if you have them.
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Old 10-12-2011, 10:17 AM   #14
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Seeing this post I just realized I didn't get anything from them either and I leave next Thursday. I don't need tags as we are only going down for the weekend and doing carry on's but I need a booklet don't I?????
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Old 10-12-2011, 10:20 AM   #15
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Question

I am very happy that someone posted about this -- I have been wondering about this myself.

I booked our DME reservations about 2 weeks ago; our flight to Orlando isn't until December 2 (51 days away). Members of our group are flying to/from four different airports (all on the same reservation!), and certain people are flying in / out on different dates. So I was very concerned about getting all of the details right. Once I receive the tags and other information, I will need to mail it out to the others in our group, and so I will need some additional lead time (a week or less won't cut it!).

Does the fact that I provided my details early have any impact on whether I can expect the DME people to get our packet to me early? I remember hearing that they mail out the packet 42 days prior to your check-in date... Is this true? If so, they would be mailing my information out next Friday (10/21), and I should receive sometime that following week.

I know that it's not the end of the world if we don't receive the tags... But it would just be so much easier if it works the way it's supposed to, you know?

TIA!

Brad
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