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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 12-22-2009, 02:57 PM   #106
mom2twingirlies
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I got mine in the mail today - I was told it shipped on the 15th, so it got here in only 5 business days including a cross border crossing.

It is oh so beautiful - and it includes 5 of my pictures including one of my 2 favourite little girls on p278 and one of my favourite photos of catching bubbles at Nemo with DH & DD on p341.
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My Countdown Counting down to: Finallly!!! A new WDW vacation January 2017,
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My Previous TripsWDW January 2012 - Saratoga Springs, WDW Jan/Feb 2011 - Summer Bay Resort, WDW Jan/Feb 2010 - Pop Century, Jan 2009 - Cypress Pointe Resort, WDW Feb 1995 - Vistana, WDW 3 times (1974-1980)
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Old 12-27-2009, 04:03 PM   #107
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I pre-ordered in September but never got an email telling me mine had shipped. This is the second year in a row that mine won't ship. I'm never going to pre-order again.
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Old 12-28-2009, 09:50 AM   #108
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On advice from this thread, I sent an e-mail asking about my passporter refill. Interestingly, they sent a response the next day stating it had shipped that day. Now, I'm not sure if it was coincidence, or since I asked about it, my order got pulled and shipped out. So, if you are waiting for an order, I strongly suggest you e-mail them and maybe it will get bumped up in the system. That was on the 23rd and it should arrive in another couple of days.
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Old 12-28-2009, 10:02 AM   #109
aubs42
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I would not believe that e-mail. Several people on the boards are getting the exact same e-mail. I think it might be just a form that they are replying to everyone with.
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Old 12-28-2009, 10:23 AM   #110
Jennifer Marx
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Hello all! I do apologize for delays in your orders -- the delays in the shipment of books to us have caused many delays in orders to you. Please remember that it is very difficult to compare your order to anyone else's -- you may have ordered a different item and/or have chosen a different shipping method. And we don't have form mails for e-mails we answer -- we answer them with our fingers. We were closed from Christmas Eve to this morning, but our office is open again and I'm working hard at getting all of the e-mails answered. Please hang in there -- your book will reach you! If you want to check on the status of your order, please e-mail orders@passporter.com. Thank you!
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My Previous TripsWalt Disney World (100+ visits from 1983-2018), Disneyland Resort (19 visits from 1996-2018), Disney Cruise Line (21 cruises from 1999-2018), Disneyland Paris (1 visit in 2005), Disneyland Tokyo (1 visit in 1992)
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Old 12-29-2009, 11:43 AM   #111
jpwest
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What is the status of pre-orders made through Amazon? I ordered in early July and still do not have a shipping date.
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Old 12-29-2009, 11:48 AM   #112
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Quote:
Originally Posted by Jennifer Marx View Post
Hello all! I do apologize for delays in your orders -- the delays in the shipment of books to us have caused many delays in orders to you. Please remember that it is very difficult to compare your order to anyone else's -- you may have ordered a different item and/or have chosen a different shipping method. And we don't have form mails for e-mails we answer -- we answer them with our fingers. We were closed from Christmas Eve to this morning, but our office is open again and I'm working hard at getting all of the e-mails answered. Please hang in there -- your book will reach you! If you want to check on the status of your order, please e-mail orders@passporter.com. Thank you!
Thanks for the update Jennifer!
I am in manufacturing so I know the pain of waiting on deliveries from overseas!
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My Previous TripsDavis Family Vacations: WDW/FtW Dec. 1978, 1981, 1983, 1985, 1987, 1989, 1991 Mom and Me: DLR 1999, 2001 With Friends: DLR 2000-2005 Jones Family Vacations: DLR 2005-2007, WDW/FtW Oct 2008, Solo Trips: POP Dec 2009, Royal Plaza/CBR Jan 2011
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Old 12-29-2009, 11:57 AM   #113
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for some reason, i can't get that email link to work from my office. i'll try again at home. I have the deluxe refills.
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Old 12-29-2009, 12:52 PM   #114
revral
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Quote:
Originally Posted by Jennifer Marx View Post
Hello all! I do apologize for delays in your orders -- the delays in the shipment of books to us have caused many delays in orders to you. Please remember that it is very difficult to compare your order to anyone else's -- you may have ordered a different item and/or have chosen a different shipping method. And we don't have form mails for e-mails we answer -- we answer them with our fingers. We were closed from Christmas Eve to this morning, but our office is open again and I'm working hard at getting all of the e-mails answered. Please hang in there -- your book will reach you! If you want to check on the status of your order, please e-mail orders@passporter.com. Thank you!
Thanks for the update/info. Having worked for a manufacturer I totally understand the hurry up and wait syndrome that goes with getting parts/finished product from overseas. Although, I've gotta admit that I was bummed to not find my Deluxe refills and pouch waiting in my mail when I got home from Christmas in Texas last night.
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Old 12-29-2009, 01:44 PM   #115
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I pre-ordered mine (deluxe refill) in September and it arrived by mail yesterday/
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Old 12-29-2009, 05:04 PM   #116
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I just got an email response saying that mine is in the mail. Jennifer also gave me the tracking number so I can check on it! So excited to know it's on its way!
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Old 12-29-2009, 05:16 PM   #117
Marybeth
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I got an e-mail from Jennifer today stating that mine had mailed on 12/23 via mediamail and I should get it within 14 days. Thanks Jennifer for the info.
I think I speak for all saying that it is just frustrating not knowing the status of our orders.
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Old 12-29-2009, 07:21 PM   #118
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We received our Deluxe refill today that was shipped on 12/15!!!!
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Merry Christmas
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Old 12-29-2009, 10:30 PM   #119
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I too got an email from Jennifer stating that mine (2 Deluxe refills & a PP pouch) had been shipped media mail on the 23rd along with the tracking number. It was in my mail when I got home. Yay!!! I can now assemble my PP.
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Old 12-30-2009, 07:53 PM   #120
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I sent an email just now- I'll see what they say if I hear back. Thankfully, I don't go until May, but I do like getting things organized!
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