Thanks to the PCRU, We Get to Go to DLR Too! **COMPLETE 8/21/2010** - Page 5 - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Old 06-19-2010, 11:40 PM   #61
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Glad you've started your TR! Not so sure I want to hear about your dinner though - your 'up next' doesn't sound very promising!
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Old 06-20-2010, 01:38 AM   #62
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Love the look on you and Izzy's face...everything this trip means is seen in your smiles. The room looks amazing and so does the lounge

Glad everyone enjoyed the "snacks", everyone needs a little extra magic sprinkled, and you all deserved a lot of magic on this trip.

Your sneak peek of your next post does not sound good...hoping that the whole meal was not a total wash.
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Old 06-20-2010, 02:57 AM   #63
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Great start - love the room!
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Old 06-20-2010, 12:07 PM   #64
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What a great room. I hope the "up next" isn't to bad!!
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Old 06-20-2010, 08:50 PM   #65
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Great start Danielle! I was hoping you'd get thru this before I left! More please!
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Old 06-20-2010, 09:21 PM   #66
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What a lovely room! I can't wait to hear all about Disneyland, as our family has never been there. But I'm a little nervous about your update... dinner doesn't sound good!
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Old 06-21-2010, 11:46 AM   #67
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Great start! Glad you liked your room. And how sweet of Meg to send you a gift. I've only eaten at Napa Rose once, but it was a great meal. I hope yours isn't too bad.
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Old 06-21-2010, 12:07 PM   #68
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Great pictures. Your room looks very nice.
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Old 06-21-2010, 03:41 PM   #69
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I love the pictures of your room and its view! Looking forward to reading more, but I am sad your first meal did not go well!
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Old 06-21-2010, 08:40 PM   #70
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We headed down towards Napa Rose for our very first meal on DLR property. I had heard so many wonderful things about the restaurant and we were all excited for a great meal. Just to avoid any suspense, I will tell you right now….the food was excellent….certainly in line with our favorite WDW signatures.

However, the service, specifically related to Isabelle’s allergy needs was not only bad but potentially dangerous. It is such a long and convoluted story so I am going to give the abridged version.

1. Contrary to Disney Policy, the Chefs do not come to the table to discuss the allergy; the Napa Rose feels its servers are well trained to handle it.

2. Our server was totally confused and seemed to not understand the difference between a dairy allergy and a gluten allergy. The server’s dinner suggestion for Isabelle? Gluten Free Pizza! Last time I checked, Gluten Free Pizza is topped with mounds of cheese.

3. Still confident, our server informed us Isabelle could enjoy the sorbet for dessert as there is a dedicated machine for sorbet and a dedicated machine for ice cream/gelato.

4. DH and I had zippo confidence in server that we finally persuaded the server to get the chef. (Insert highly annoyed server at this point).

5. Chef comes out, we pick a safe meal which does NOT include the sorbet as it is made in the same machine as the milk based frozen treats and would not be considered safe.

6. Lots of headache and hassle for something which should have been quite simple…took us over 40 minutes to get everything settled and order our food.

7. Server was oh-not-so-happy with us for the meal but my main concern was Izzy’s safety and server could very obviously not ensure it.


Bottom Line: We originally planned on going to Napa Rose at the end of the trip, too. We canceled the second reservation the following day which was a shame. If you have no dietary needs…I would recommend it in a heartbeat. Will we ever go back? I don’t know; I think I would if I could ensure the chef was willing to come right out. At the time, DH and I were really concerned because Napa Rose had led us to believe the chefs don’t regularly come out at any of the restaurants and that was cause for some major angst.

Okay, Food Porn….and I apologize because I don’t have the menu or charge slip so this is from memory…..

APPS:

Fruit Plate



Mixed Field Greens and Flowers Salad



Rabbit Meatloaf, Poached Egg with English Peas



Lobster Stuffed Zucchini Flower on Saffron Froth



ENTREES:

Short Rib with Zucchini Ribbons




Kids Filet/Green Beans/Fries





Grilled Duck Breast with Tomato Poppers



Grilled Salmon with Blackberries over Potato/Leek/Edaname




DESSERT:

Nada….they had no dairy free options for Izzy so we all skipped dessert. L

Even though we were still on East Coast time, it was too early to turn in. We took the Grand Californian’s entrance into DCA and made our way to the Aladdin show. We had priority seating through the package and we were able to score orchestra center seats. Oh my, this show is hi-la-ri-ous! The genie was so fabulous and he was able to weave so much pop culture into the production. We all gave the show two very enthusiastic two thumbs up!

Since the show is about 45 minutes long, we were definitely feeling it as we exited. We all agreed to get back to the room, watch the 9:25 fireworks from our balcony and then turn in. Tomorrow was a magic morning with a 7am park opening!






UP NEXT.....Where is everybody??????

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Old 06-21-2010, 08:55 PM   #71
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Danielle - sorry your dinner experience was not up to WDW's past meals. I can't believe they left Izzy's safety up to a server who obviously wasn't well informed on food allergies. I'm glad the chef finally was able to come out and talk to you and get everything perfect for Izzy! Sounds like your Aladdin show was awesome! Can't wait to hear more!
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Old 06-21-2010, 09:07 PM   #72
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Unbelievable that you couldn't get the chef out right away! You'd think that when faced with someone with life-threatening allergies, they'd be just as accommodating as WDW is!!
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Old 06-21-2010, 09:10 PM   #73
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Glad you had a great meal (great food porn shots) but sorry about the service and trying to get the chef out to your table! I wouldn't have been happy either! I hope tomorrow is a better day!
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Old 06-22-2010, 01:06 AM   #74
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What a nightmare over the allergies with the server. I'm shocked at that, as Disney is usually so good at these things.
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Old 06-22-2010, 07:39 AM   #75
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I'm so sorry the meal was so difficult. Did you contact Disney about it? That should have been handled much better!!
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